CoServ (Denton County Electric Cooperative) Data Access Guide
CoServ (Denton County Electric Cooperative) is a member-owned cooperative serving 323,000+ electric customers across six North Texas counties. As a Non-Opt-In Entity (NOIE) that opted out of ERCOT retail competition, CoServ sets its own rates and provides data access through the NISC SmartHub portal, with a fully deployed AMI network capturing 15-minute interval data.
How to Get Your CoServ (Denton County Electric Cooperative) Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| SmartHub Web Portal / Mobile App | ✓ | — | Residential, Commercial, Industrial | Bills (PDF), usage explorer | Daily | PDF / interactive dashboard |
| Usage Explorer (interval view) | ✓ | — | AMI customers | 15-minute interval usage | Daily, 12+ months | Interactive dashboard |
| Interval data request (CSV) | ✓ | ✓ | All (third party needs LOA) | 15-minute interval CSV | 3-5 business days | CSV |
| Rush Hour Rewards (Virtual Peaker) | — | ✓ | Residential (voluntary) | Near-real-time demand response | Real-time | API (via Virtual Peaker) |
Billing Data Access
CoServ provides billing data through the SmartHub web portal and mobile apps (operated by NISC). Bills are available as downloadable PDFs; there is no formal CSV or XML billing export. Third-party access requires a Letter of Authorization (LOA).
What Data Is on Your CoServ (Denton County Electric Cooperative) Bill
- Energy charges
- Customer charges
- Demand charges (if applicable)
- Taxes and other applicable charges
- Usage (kWh)
- Payment history
How to Download CoServ (Denton County Electric Cooperative) Bills (Business & Commercial)
- 01Log in to SmartHub with your commercial account
- 02Navigate to View Bill and select the billing period
- 03Download bills as PDF for each period needed
- 04For older history or bulk requests, email contact@coserv.com
How to Download CoServ (Denton County Electric Cooperative) Bills (Residential)
- 01Go to https://coserv.smarthub.coop/ and Register (or log in)
- 02Provide your CoServ account number and create credentials
- 03Click View Bill in the Account Overview
- 04Select a billing period and Download the PDF
Third-Party Access to CoServ (Denton County Electric Cooperative) Billing Data
Letter of Authorization (LOA)
- 01Account holder downloads the LOA template from CoServ
- 02Complete on company letterhead with Sales Tax ID / EIN and authorized signature
- 03Email the completed LOA to contact@coserv.com (allow 3-5 business days)
- 04Access bills via SmartHub or request PDF copies directly
Direct bill request
- 01Third party emails contact@coserv.com with the LOA
- 02Specify the billing periods needed
- 03CoServ delivers PDF bills via email, usually within 1-2 business days
Want to understand the charges on your bill?
See the CoServ (Denton County Electric Cooperative) Rate Schedules & Tariff Guide →Interval Data & Smart Meters
CoServ has fully deployed AMI across its territory (~337,000 meters), capturing 15-minute interval data. Customers can view interval data in the SmartHub Usage Explorer, but direct CSV download of 15-minute data is limited; detailed interval exports typically require a formal data request to CoServ.
How to Download CoServ (Denton County Electric Cooperative) Interval Data via Green Button
- 01Green Button is not supported by CoServ
- 02Use the SmartHub Usage Explorer to view interval data
- 03For machine-readable 15-minute data, submit a data request to contact@coserv.com
Interval data is essential for rate comparison and TOU analysis.
See which CoServ (Denton County Electric Cooperative) rate schedule is best for your usage pattern →Third-Party API Access
CoServ does not offer a public developer API or Green Button Connect. The underlying NISC SmartHub platform has REST API capabilities, but access for CoServ is not public and would require a custom agreement with CoServ and/or NISC. The Rush Hour Rewards demand response program (with Virtual Peaker) provides authorized near-real-time data access for enrolled residential customers.
Available CoServ (Denton County Electric Cooperative) API Endpoints
| Function | Endpoint | Method | Format |
|---|---|---|---|
| NISC SmartHub usage (not public for CoServ) | https://[utility].smh.smarthing.com/v1 | GET | JSON |
How to Register as a CoServ (Denton County Electric Cooperative) API Vendor
- 01Email contact@coserv.com describing the use case and data needs
- 02Provide a business plan, technical/security architecture, and data privacy commitments
- 03Negotiate a data sharing agreement (fees and restrictions apply)
- 04Coordinate technical integration with CoServ IT
EDI (Electronic Data Interchange)
How to Enroll in CoServ (Denton County Electric Cooperative) EDI
- 01No formal customer-facing EDI program is documented
- 02Email contact@coserv.com to inquire about EDI options
- 03Provide company details, data needed, transaction types, and volume
- 04CoServ may direct you to SmartHub or direct data requests instead
Sources
Rate Schedules & Tariff Analysis
CoServ's commercial and industrial rates pivot on a 35 kW demand threshold. Below 35 kW, accounts pay a simple flat energy rate with no demand charge; at or above 35 kW, demand charges ($13.04 summer / $10.04 winter per kW) become a major cost driver and per-kWh energy drops sharply (to ~$0.078/kWh). Time-of-use options add on-peak demand and NCP charges but lower the demand exposure, rewarding load shifting away from the 3-8 p.m. on-peak window. All energy rates float with the monthly PCRF and SCRF.
CoServ (Denton County Electric Cooperative) Rate Schedule List
| Schedule | Applicability |
|---|---|
| Commercial Rate | Under 35 kW maximum demand |
| Industrial Rate | 35 kW or more maximum demand |
| Public Building Rate | Public buildings under/over 35 kW |
| TOU Demand Metered | Optional commercial over 10 kW |
| Industrial TOU | Optional for industrial-rate accounts |
CoServ (Denton County Electric Cooperative) Rate Features & TOU Details
- 35 kW demand threshold separating Commercial and Industrial rates
- No demand charge below 35 kW; significant demand charges at/above 35 kW
- Seasonal demand charges (higher May-October)
- Time-of-use options with on-peak demand and NCP components
- Monthly PCRF (power cost) and SCRF (system cost) recovery factors on energy
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full CoServ (Denton County Electric Cooperative) Rate Optimization Guide →Other Data Access Programs
Rush Hour Rewards (Virtual Peaker)
Residential demand response program in partnership with Virtual Peaker that grants authorized third-party access to usage data for enrolled customers via smart-home device integration.
- 01Confirm residential eligibility (Wi-Fi and Google/Nest account)
- 02Enroll and sign the data-sharing consent
- 03Connect a compatible smart-home device
- 04Authorize the CoServ-Virtual Peaker data connection
Alexa / Google Voice Integration
Voice-enabled bill inquiry and account management connected to a SmartHub account.
- 01Register a SmartHub account
- 02Enable the CoServ skill on Alexa or Google Home
- 03Use voice commands to check balance, pay, or view usage
Limitations & Considerations
- ⚠No Green Button (DMD or CMD) implementation.
- ⚠No CSV or XML billing export (PDF only).
- ⚠Direct 15-minute CSV export requires a formal data request, not self-service.
- ⚠No formal customer-facing EDI program.
- ⚠No public developer API or developer portal.
- ⚠No Share My Data portal; third-party access via LOA only.
- ⚠Not part of ERCOT retail choice; no Smart Meter Texas access.
- ⚠No retail supplier choice (NOIE cooperative).
CoServ (Denton County Electric Cooperative) Data Access FAQ
Can my business get 15-minute interval data from CoServ?▾
Yes, but not as a self-service download. AMI meters capture 15-minute data that you can view in the SmartHub Usage Explorer. For a machine-readable CSV export, submit a formal data request to contact@coserv.com; CoServ typically delivers the file within 3-5 business days. Third parties must provide a Letter of Authorization.
Does CoServ support Green Button or a public API?▾
No. CoServ has not implemented Green Button (DMD or CMD) or a public developer API. The NISC SmartHub platform underneath has API capabilities, but they are not publicly available for CoServ and would require a custom agreement. The main programmatic path is a formal data request or a partnership.
Which rate applies to my commercial or industrial facility?▾
CoServ uses a demand threshold of 35 kW. The Commercial rate applies to accounts under 35 kW of maximum demand; the Industrial rate applies to accounts of 35 kW or more. There are also Public Building rates and several Time-of-Use options (Demand Metered, Industrial TOU, and Public Buildings TOU).
How do third parties get authorized to access an account?▾
CoServ uses a Letter of Authorization (LOA) process rather than a Share My Data portal. The account holder completes an LOA on company letterhead with Sales Tax ID/EIN and an authorized signature, then emails it to contact@coserv.com. Processing takes 3-5 business days.
Can I choose a different retail electricity provider?▾
No. CoServ is a Non-Opt-In Entity (NOIE) that opted out of ERCOT retail competition, so there is no retail electric provider (REP) choice in its territory. CoServ is the exclusive provider and sets its own rates through its member-elected board.
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