Duluth Steam / City of Duluth Gas (ComfortSystems) Data Access Guide
City of Duluth Gas (operated by ComfortSystems and managed by Duluth Public Works & Utilities, alongside the Duluth Steam district system) serves roughly 35,700 natural gas customers in Duluth, Minnesota. Billing and monthly consumption run through a Tyler Technologies customer portal; there is no Green Button, EDI, API, or third-party data program, though a $428,366 Minnesota benchmarking grant (November 2024) is funding commercial steam and hot water meter upgrades that may expand data access.
How to Get Your Duluth Steam / City of Duluth Gas (ComfortSystems) Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| Utility Access Customer Portal | ✓ | — | Residential and commercial gas customers | Bills (PDF), payment history, monthly consumption trends | Monthly billing cycle; real-time account history | PDF / Web |
| Property Consumption Request | ✓ | ✓ | Property owners and landlords (third parties via owner) | Historical property consumption data | Manual processing (~5-10 business days, undocumented) | PDF / basic report via email |
| Direct manual request | ✓ | ✓ | Customers and authorized requesters via ComfortSystems | Custom data per request | Per request | As arranged |
Billing Data Access
Billing access runs through the Utility Access Customer Portal (Tyler Technologies): current bill (PDF download), bill history, a real-time Account History tab, and a Consumption Analysis tab with monthly usage trends. No CSV/JSON/XML export is documented, and there is no formal third-party authorization — property owners use the Property Consumption Request form for historical data.
What Data Is on Your Duluth Steam / City of Duluth Gas (ComfortSystems) Bill
- Current bill (PDF download)
- Bill history (multiple months viewable)
- Account History: payments and bills with issue dates in real time
- Monthly consumption trends (Consumption Analysis tab) for gas and water
- Linked utility accounts (gas, water, sewer, stormwater)
How to Download Duluth Steam / City of Duluth Gas (ComfortSystems) Bills (Business & Commercial)
- 01Register the commercial account in the Utility Access portal with the ComfortSystems account number
- 02Review monthly gas consumption in the Consumption Analysis tab
- 03Submit a Property Consumption Request for historical building data (ENERGY STAR / MN benchmarking)
- 04For data beyond the portal, contact ComfortSystems at 218-730-4050 or creditdept@duluthmn.gov
How to Download Duluth Steam / City of Duluth Gas (ComfortSystems) Bills (Residential)
- 01Visit https://duluthmn.municipalonlinepayments.com/ and click Sign In / Register, then Create an Account
- 02Enter email, name, mobile phone, and a password (8 chars, 1 upper, 1 lower, 1 number); verify by email code
- 03Click Add Account and enter the ComfortSystems account number (format 12345679-001 or 123456789S-001) plus service address or phone
- 04Open View Bills for current and previous bills and download the current bill as PDF
- 05Use Account History for payments/dates and Consumption Analysis for usage trends
- 06Optionally enroll in eBilling and AutoPay (MFA optional for AutoPay)
Third-Party Access to Duluth Steam / City of Duluth Gas (ComfortSystems) Billing Data
Property Consumption Request (manual)
- 01Open the form at comfortsystemsduluth.com (Renters & Landlords > Property Consumption Request)
- 02Enter requester name, phone, email, the date range, and property address(es)
- 03Submit; ComfortSystems responds by email (likely PDF or basic report; processing time not documented, expect roughly 5-10 business days)
- 04For consultant/aggregator access, the property owner submits the request or authorizes sharing, then forwards the data
Want to understand the charges on your bill?
See the Duluth Steam / City of Duluth Gas (ComfortSystems) Rate Schedules & Tariff Guide →Interval Data & Smart Meters
Interval data is not available — AMI is not uniformly deployed, commercial accounts use manual reads, and the portal shows monthly consumption only. The November 2024 Minnesota Department of Commerce benchmarking grant ($428,366) is upgrading commercial steam and hot water meters to meet MN Statute 216C.331 reporting requirements, which may enable interval data in future years.
How to Download Duluth Steam / City of Duluth Gas (ComfortSystems) Interval Data
- 01Log into the Utility Access portal and open the Consumption Analysis tab for monthly gas/water trends
- 02Submit a Property Consumption Request form for historical consumption data
- 03Visit the ComfortSystems office at 520 Garfield Ave, Duluth (M-F 8:30 AM-4:00 PM) for in-person requests
- 04Contact 218-730-4050 / creditdept@duluthmn.gov for anything beyond the portal
Interval data is essential for rate comparison and TOU analysis.
See which Duluth Steam / City of Duluth Gas (ComfortSystems) rate schedule is best for your usage pattern →Third-Party API Access
No utility API, developer portal, ESPI, OpenADR, or Share My Data program exists. Nectar provides API access to this utility's billing data — see docs.nectarclimate.com. The only utility channel is the manual Property Consumption Request form for property owners/landlords, plus direct contact with ComfortSystems. Minnesota's open data access standards and the 216C.331 benchmarking mandate mean building owners can obtain energy data for compliance.
How to Register as a Duluth Steam / City of Duluth Gas (ComfortSystems) API Vendor
- 01Work through the property owner (primary account holder)
- 02Have the owner submit the Property Consumption Request or authorize sharing
- 03Request consumption data from ComfortSystems on the customer's behalf at 218-730-4050 or creditdept@duluthmn.gov
- 04Use the resulting reports for benchmarking/ESPM submissions; expect manual delivery
EDI (Electronic Data Interchange)
No EDI program exists — unlike larger Minnesota utilities (CenterPoint, Xcel, Minnesota Power), Duluth Steam supports no ANSI X12 transactions (814E/C/D, 867, 810, 820), EDIFACT, VAN connections, or trading partner enrollment. Direct inquiries: ComfortSystems, 218-730-4050 or creditdept@duluthmn.gov, 520 Garfield Ave, Duluth, MN 55802.
Other Data Access Programs
Minnesota Large Building Energy Benchmarking (MN 216C.331)
Building owners with facilities of 50,000+ sq ft must report energy use annually to ENERGY STAR Portfolio Manager. Duluth Steam customers obtain energy data for compliance via consumption requests; the city's 2024 grant is improving the supporting meter and reporting infrastructure.
- 01Identify covered buildings (50,000+ sq ft)
- 02Request building energy data via the Property Consumption Request form
- 03Enter data into ENERGY STAR Portfolio Manager and submit annually
Commercial Meter Modernization (2024 Benchmarking Grant)
A $428,366 Minnesota Department of Commerce grant (accepted via Resolution 24-0903R on 11/25/2024) funds upgrades to commercial steam and hot water meters for better data collection and state reporting compliance; implementation timeline not yet published.
Limitations & Considerations
- ⚠No interval data — monthly consumption only; AMI not uniformly deployed
- ⚠No Green Button DMD/CMD or ESPI support
- ⚠No EDI capability of any kind
- ⚠No API, developer portal, or aggregator partnerships
- ⚠No formal third-party authorization — manual Property Consumption Request only
- ⚠Consumption data export formats (CSV/JSON/XML) not documented; bills download as individual PDFs
Duluth Steam / City of Duluth Gas (ComfortSystems) Data Access FAQ
Can C&I customers get interval gas data from City of Duluth Gas?▾
No. Monthly consumption totals in the portal's Consumption Analysis tab are the finest granularity — there is no 15/30-minute data, and AMI is not uniformly deployed. The 2024 Minnesota benchmarking grant is upgrading commercial steam and hot water meters, which may enable interval collection in future years.
How do building owners get historical consumption data for MN benchmarking compliance?▾
Submit the Property Consumption Request form on comfortsystemsduluth.com with requester contact details, date range, and property addresses. ComfortSystems emails the data (likely PDF or basic report). MN Statute 216C.331 requires buildings of 50,000+ sq ft to report annually to ENERGY STAR Portfolio Manager, and this form is the sanctioned data channel.
Does Duluth Steam / City of Duluth Gas support Green Button, EDI, or an API?▾
No. There is no Green Button DMD/CMD, no ESPI or OpenADR, no ANSI X12 EDI transactions or trading partner program (unlike CenterPoint, Xcel, or Minnesota Power), and no developer API or aggregator partnerships. Programmatic access requires direct manual arrangements with ComfortSystems.
What can commercial customers pull from the customer portal?▾
Current bill as PDF, bill history (multiple months viewable, downloaded one at a time), a real-time Account History of payments and billing dates, and monthly consumption trends in the Consumption Analysis tab across linked gas, water, sewer, and stormwater accounts. No CSV/JSON/XML export is documented.
How do consultants or aggregators access customer data?▾
Through the property owner. There is no third-party authorization portal — the owner submits the Property Consumption Request or authorizes sharing, and the consultant requests data on their behalf via 218-730-4050 or creditdept@duluthmn.gov. Expect manual, email-based delivery.
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