Eugene Water & Electric Board (EWEB) Data Access Guide

Eugene Water & Electric Board (EWEB) is a municipal utility serving roughly 100,000 electric customers in Eugene, Oregon. EWEB deploys AMI smart meters with 15-minute interval data and recently migrated to SAP S/4HANA for Utilities, with billing access via its MyAccount portal. Green Button and programmatic APIs are not yet implemented but are platform-ready.

Oregon · Municipal Utility·99,939 customers·Fully supported by Nectar·Last updated June 4, 2026

Rate Optimization Guide Automate with Nectar Visit Eugene Water & Electric Board (EWEB) →

How to Get Your Eugene Water & Electric Board (EWEB) Data: All Access Methods

Method	1st Party	3rd Party	Customer Types	Data Types	Latency	Format
MyAccount Billing Portal	✓	—	Residential & Commercial	Bills, monthly usage	Real-time portal	PDF (CSV/XML planned)
Interval Data (on request)	✓	✓	Non-residential	15-minute kWh/kW	Manual fulfillment	CSV
Aggregated Multi-Meter (Oregon rule)	✓	✓	Property owners/tenants	Aggregated usage	Up to 60 days	Manual delivery
Green Button DMD/CMD	—	—	N/A	Planned	Not available	XML/ESPI (planned)

Billing Data Access

EWEB provides billing data through its MyAccount portal, recently rebuilt on the SAP S/4HANA for Utilities platform (live late 2024). Customers view and download bills as PDFs; CSV/XML export is planned but not yet available. Third-party access is handled manually via customer authorization.

What Data Is on Your Eugene Water & Electric Board (EWEB) Bill

Current amount due
Monthly kWh usage
Billing period and dates
Rate charge breakdown
Historical billing statements
Payment history and autopay status

How to Download Eugene Water & Electric Board (EWEB) Bills (Business & Commercial)

01Register the business account in MyAccount at https://myaccount.eweb.org
02Link multiple premises/accounts and add guest users with managed permissions
03Download bills as PDF from Billing & Payments
04For CSV/interval exports or multi-site reports, contact Commercial Customer Solutions at 541-685-7088

How to Download Eugene Water & Electric Board (EWEB) Bills (Residential)

01Go to https://myaccount.eweb.org and click Log In/Register
02Create an account with your email and EWEB account number
03Set up multi-factor authentication (codes expire after 5 minutes)
04Open Billing & Payments to view and download statements as PDF

Third-Party Access to Eugene Water & Electric Board (EWEB) Billing Data

Customer-authorized manual data request

01Obtain written customer authorization specifying data, third party, and time period
02Email eweb.answers@eweb.org or call 541-685-7000 (541-685-7088 for commercial)
03Provide account number(s), authorization, and business identification
04Receive data via direct transmission (currently PDF; CSV on request)

PDFCSV (planned)XML (planned)

Want to understand the charges on your bill?

See the Eugene Water & Electric Board (EWEB) Rate Schedules & Tariff Guide →

Sources

EWEB MyAccount Portal →Rates & Billing Information →Understanding My Bill →

Interval Data & Smart Meters

EWEB has substantially deployed AMI smart meters across its territory. The meters capture 15-minute interval data used for demand billing on non-residential accounts. Direct self-service interval downloads through the portal are limited today; interval exports are generally fulfilled by contacting EWEB. Real-time usage features and a mobile app are planned.

Meter Technology

Advanced Metering Infrastructure (AMI) smart meters with two-way communication; customers may opt into manual meter reading (fee proposed effective July 1, 2026).

Electric Granularity

15-minute interval (kWh and kW); maximum 15-minute kW used for demand charges

Gas Granularity

Not applicable (EWEB does not provide gas service)

How to Download Eugene Water & Electric Board (EWEB) Interval Data via Green Button

01Green Button Download My Data is not yet implemented
02To request interval data, log into MyAccount and locate Meter Reading & Options
03Contact 541-685-7000 (or 541-685-7088 for commercial) specifying account, period, and CSV format
04Provide customer authorization if a third party is requesting the data

Interval data is essential for rate comparison and TOU analysis.

See which Eugene Water & Electric Board (EWEB) rate schedule is best for your usage pattern →

Sources

Smart Meter Customer Options →Meter Reading and Options →

Green Button Access

Download My Data

Green Button Download My Data (DMD) is not implemented on the public EWEB site. The SAP S/4HANA platform supports Green Button capability, but a rollout timeline has not been published. Customers should request CSV interval exports directly from EWEB in the interim.

Formats: XML (planned)
Available To: Not currently available

Connect My Data

Green Button Connect My Data (CMD) with OAuth/ESPI is not published. The platform is capable; no implementation date announced.

API Standard: NAESB REQ.21 ESPI (planned)
Available To: Not currently available

Sources

Green Button Alliance →Green Button Directory →

Third-Party API Access

EWEB does not currently operate a formal third-party data API or Share My Data program. SAP S/4HANA Cloud for Utilities is capable of REST APIs and Green Button/ESPI, with a developer portal anticipated. Today, third-party access is fulfilled manually with customer authorization. Oregon's Utility Data Aggregation Rule (effective Jan 1, 2026) requires aggregated usage delivery within 60 days for qualifying multi-meter buildings.

Program

No formal Share My Data / API program (planned via SAP S/4HANA)

Auth Method

Customer written authorization (no OAuth today)

Rate Limits

Not applicable (no API today)

Interval Latency

Manual fulfillment; no published SLA (60 days for aggregated requests under Oregon rule)

How to Register as a Eugene Water & Electric Board (EWEB) API Vendor

01Obtain written customer authorization
02Email eweb.answers@eweb.org or call 541-685-7088 (commercial)
03Provide account numbers, authorization, and business identification
04Arrange recurring delivery if needed (manual)

Sources

Business Customers →Oregon Utility Data Aggregation (Draft 2024) →Nectar API Documentation →

EDI (Electronic Data Interchange)

Supported Eugene Water & Electric Board (EWEB) EDI Transaction Sets

Code	Name	Purpose
867	Product Transfer and Resale Report	Usage detail (not currently published by EWEB)

How to Enroll in Eugene Water & Electric Board (EWEB) EDI

01EWEB does not publicly document a customer-data EDI program
02Contact 541-685-7000 or 541-685-7088 to inquire about EDI 867 (Usage) trading partner enrollment
03Request technical specifications and testing details if available

Sources

Working with EWEB →

Rate Schedules & Tariff Analysis

EWEB non-residential rates combine a fixed basic charge, a per-kW demand charge based on the maximum 15-minute interval, and a per-kWh energy charge. Energy rates decline as customers move into larger classes and onto primary voltage, while basic and demand charges rise — making demand management and voltage-level selection the primary levers for C&I cost control.

Eugene Water & Electric Board (EWEB) Rate Schedule List

Schedule	Applicability
Small General Service	Up to 30 kW
Medium General Service	31-500 kW (secondary/primary)
Large General Service	501-10,000 kW (secondary/primary)

Eugene Water & Electric Board (EWEB) Rate Features & TOU Details

Demand billed on maximum 15-minute kW interval
Primary voltage service (300 kW+) reduces energy and demand rates
Energy charge falls from 8.36¢ (Small) to 6.50¢ (Large Primary)
3% electric increase effective April 1, 2026

For a deeper analysis including cost optimization strategies and historical rate trends:

Read the full Eugene Water & Electric Board (EWEB) Rate Optimization Guide →

Sources

EWEB Non-Residential Pricing →EWEB Customer Service Policy (rate appendices) →

Other Data Access Programs

Commercial Customer Solutions

Dedicated team for C&I energy assessments, incentives, multi-site account management, and data requests.

01Call 541-685-7088
02Request interval data, custom reports, or energy assessments
03For large/industrial accounts, ask for the Key Accounts or Industrial Energy Management contact

Sources

Learn more about Commercial Customer Solutions →

Business Energy Incentives & Rebates

Rebates and custom project incentives for energy efficiency upgrades for commercial and industrial customers.

01Visit the Business Incentives page
02Contact Commercial Customer Solutions at 541-685-7088
03Apply for custom project incentives

Sources

Learn more about Business Energy Incentives & Rebates →

Limitations & Considerations

⚠No Green Button Download or Connect My Data implemented yet (platform-ready, no published timeline).
⚠No public REST API or developer portal; planned with SAP S/4HANA.
⚠Interval data downloads are largely manual; no self-service CSV export confirmed.
⚠No published EDI 867 customer-data program.
⚠CSV/XML billing export formats are planned but not yet live.

Eugene Water & Electric Board (EWEB) Data Access FAQ

Can my energy consultant pull EWEB interval data automatically via API?▾

Not today. EWEB has no public API or Green Button Connect My Data. Consultants obtain 15-minute interval CSV exports by submitting a written customer authorization to Commercial Customer Solutions (541-685-7088) or eweb.answers@eweb.org. The SAP S/4HANA platform is API-capable, so this may change.

How is the demand charge calculated for our commercial account?▾

EWEB bills demand on the maximum kW recorded in any single 15-minute interval during the month. For Medium General Service the secondary demand charge is $9.50/kW-mo; for Large General Service it is $10.25/kW-mo (secondary, over 300 kW). Reducing peak 15-minute usage directly lowers this charge.

Which rate schedule applies to our facility?▾

EWEB classifies non-residential electric accounts by monthly demand: Small General Service (up to 30 kW), Medium General Service (31-500 kW), and Large General Service (501-10,000 kW). Customers using 300 kW or more may qualify for lower-cost primary voltage service at ~12,470 volts.

Can we get aggregated usage for a multi-tenant building?▾

Yes. Under Oregon's Utility Data Aggregation Rule (effective Jan 1, 2026), property owners can request aggregated usage for qualifying buildings (3+ non-residential or 5+ residential meters). EWEB must respond within 60 days with personally identifying information removed.

Does EWEB support EDI 867 usage feeds?▾

Not publicly. EWEB does not document a customer-data EDI program. Large C&I customers can inquire with Commercial Customer Solutions (541-685-7088) about trading partner enrollment, but availability is uncertain.

The Best Way to Access Data from Eugene Water & Electric Board (EWEB)

Nectar connects to Eugene Water & Electric Board (EWEB) and 7,000+ utility providers — billing, interval, and rate data delivered automatically. No portals, no forms, no manual downloads.

Nectar for Energy & Sustainability Teams

Managing utility data for commercial or industrial buildings? Nectar offers a free energy data audit — we'll review your current setup and show you where automation can save your team hours every month.

Get a Free Audit

Nectar for Developers & Consultants

Building energy tools or advising clients on utility data? Nectar works with technology partners and consultants who need reliable data infrastructure.

Partner with Us