Orlando Utilities Commission Data Access Guide
Orlando Utilities Commission (OUC) — "The Reliable One" — is a municipal electric and water utility serving roughly 282,000 electric customers in Orlando, St. Cloud, and parts of Orange and Osceola counties. OUC offers 15-minute smart meter data through myOUC and the OUConsumption Online business platform, with Delegated Authority for secure third-party access.
How to Get Your Orlando Utilities Commission Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| myOUC Portal | ✓ | ✓ | Residential & Commercial (third party via delegation) | Bills, 15-min usage, payment history | Daily (usage), monthly (bills) | PDF / web |
| OUConsumption Online | ✓ | ✓ | Commercial / multi-site | 15-minute interval load data | Daily | Web / export |
| Delegated Authority | — | ✓ | Commercial (authorized delegates) | All authorized account data | Real-time access | Web |
| EDI Trading Partner | — | ✓ | Enterprise (by agreement) | Meter & billing data | By agreement | ANSI X12 (likely) |
Billing Data Access
OUC provides first-party billing access through its myOUC portal, with up to five years of downloadable PDF statements and built-in bill comparison tools. There is no native CSV/XML billing export; structured data for businesses flows through OUConsumption Online, and third parties access data via Delegated Authority.
What Data Is on Your Orlando Utilities Commission Bill
- Itemized current bill (service, fuel, non-fuel charges, taxes)
- Balance forward and amount due
- Billing and payment history
- Detailed charge breakdowns
- Usage in kWh (and kGal for water)
How to Download Orlando Utilities Commission Bills (Business & Commercial)
- 01Register the business account in myOUC using the account number and PIN.
- 02Set up Delegated Authority to grant team members or consultants scoped access.
- 03Download up to 5 years of PDF statements.
- 04Enroll in OUConsumption Online (call 407-434-4063) for multi-site interval data and exports.
How to Download Orlando Utilities Commission Bills (Residential)
- 01Register at my.ouc.com using your 10-digit account number and the PIN from your paper bill.
- 02Create a username and password and provide a recovery email.
- 03Log in and open Pay My Bill or Billing History.
- 04Select a billing period and download or print the PDF statement (up to 5 years).
Third-Party Access to Orlando Utilities Commission Billing Data
Delegated Authority
- 01Business account holder logs into myOUC and opens Delegated Authority.
- 02Invites the consultant/energy manager by email and assigns a permission level.
- 03Delegate accepts the invitation and creates their own credentials (no password sharing).
- 04Delegate accesses authorized accounts, bills, and usage; owner can revoke anytime.
Customer-Direct Data Sharing
- 01Customer downloads PDF bills or exports usage data.
- 02Customer shares files with the consultant or auditor.
- 03Third party performs analysis on the shared data.
Want to understand the charges on your bill?
See the Orlando Utilities Commission Rate Schedules & Tariff Guide →Interval Data & Smart Meters
OUC has deployed AMI (smart) electric meters utility-wide, providing 15-minute interval data. Residential and small commercial customers view it in the myOUC Usage Dashboard; larger businesses use OUConsumption Online for multi-site load data and exports. Water AMI is being deployed (since summer 2023) with hourly data.
How to Download Orlando Utilities Commission Interval Data via Green Button
- 01OUC does not publicly offer Green Button Download My Data or Connect My Data.
- 02Residential/small commercial: use the myOUC Usage Dashboard for 15-minute data.
- 03Commercial: enroll in OUConsumption Online for interval load data and the Compare & Download Energy Data export.
- 04Contact OUC (407-434-4063) for specific export-format options.
Interval data is essential for rate comparison and TOU analysis.
See which Orlando Utilities Commission rate schedule is best for your usage pattern →Third-Party API Access
OUC does not publicly offer a REST API for customer data. Third parties obtain access through Delegated Authority (business accounts grant scoped, credentialed access without password sharing) and OUConsumption Online for interval load data. Nectar provides API access to OUC billing and interval data after customer authorization — see docs.nectarclimate.com.
How to Register as a Orlando Utilities Commission API Vendor
- 01Ask the OUC customer to add you as a delegate in myOUC Delegated Authority.
- 02Accept the email invitation and create delegate credentials.
- 03Access authorized accounts, bills, and Usage Dashboard data.
- 04For multi-site interval analysis, have the customer enroll you in OUConsumption Online.
EDI (Electronic Data Interchange)
Supported Orlando Utilities Commission EDI Transaction Sets
| Code | Name | Purpose |
|---|---|---|
| 814 | Enrollment/Change | Customer change and service order information (transaction availability per OUC agreement). |
| 867 | Meter Data | Interval/consumption data transmission (per OUC trading partner setup). |
| 820 | Payment Order | Payment / remittance information. |
| 997 | Functional Acknowledgment | Transaction receipt confirmation. |
How to Enroll in Orlando Utilities Commission EDI
- 01Contact OUC Business Services at 407-434-4063 to inquire about the EDI trading partner program.
- 02Specify required transaction sets (e.g., 814, 820, 867, 810) and expected volume.
- 03Request the EDI Trading Partner Agreement and technical specifications.
- 04Arrange VAN or direct SFTP connectivity and exchange 997 acknowledgments in test.
- 05Sign the agreement and migrate to production.
Rate Schedules & Tariff Analysis
OUC C&I bills combine a fixed customer/service charge, per-kWh non-fuel and fuel energy charges, and (for demand schedules) a per-kW demand charge. Verified figures: GS Non-Demand $22.75/mo + 7.351¢/kWh non-fuel + 4.767¢/kWh fuel; GSD demand $12.48/kW (secondary) and $11.96/kW (primary). For demand-billed customers, controlling peak kW is the largest lever. PeakSHIFT DemandLevel (March 2026) shifts more cost onto monthly peak via a tiered fixed charge.
Orlando Utilities Commission Rate Schedule List
| Schedule | Applicability |
|---|---|
| GS Non-Demand | Small commercial; $22.75/mo + 7.351¢ non-fuel + 4.767¢ fuel per kWh. |
| GSD Secondary | Demand at secondary voltage; $36.40/mo + $12.48/kW. |
| GSD Primary | Primary voltage; $119.60/mo + $11.96/kW. |
Orlando Utilities Commission Rate Features & TOU Details
- No retail supplier choice — OUC is the sole provider.
- Demand schedules bill on monthly peak kW in addition to energy.
- Primary-voltage service carries a higher customer charge but lower demand charge.
- PeakSHIFT DemandLevel introduces peak-based fixed charges in March 2026.
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Orlando Utilities Commission Rate Optimization Guide →Other Data Access Programs
Delegated Authority
Secure, role-based third-party access to business account data within myOUC without password sharing.
- 01Account holder opens Delegated Authority in myOUC.
- 02Invite a delegate by email and assign permissions.
- 03Delegate accepts and creates their own credentials.
- 04Delegate accesses authorized accounts; owner monitors and can revoke.
Power Quality Analysis
Business service where OUC technicians monitor a facility's electrical system over 1-7 days and report power quality issues affecting equipment.
- 01Contact OUC Business Services at 407-434-4063.
- 02Schedule the monitoring window (1-7 days).
- 03Receive a report identifying issues and recommendations.
- 04Implement corrections with optional follow-up.
Limitations & Considerations
- ⚠No Green Button Download My Data / Connect My Data publicly offered.
- ⚠No public REST API for customer data.
- ⚠Interval-data export formats (CSV/XML) are not fully documented; contact OUC.
- ⚠No formal Share My Data portal — third-party access relies on Delegated Authority or manual sharing.
- ⚠EDI is confirmed to exist but transaction sets and specs are not publicly documented.
- ⚠GSD energy (per-kWh) components and rate-design details require reading the full tariff book.
Orlando Utilities Commission Data Access FAQ
What are OUC's current commercial electric rates?▾
For General Service Non-Demand (effective Oct 1, 2025): a $22.75/month electric service charge, 7.351 cents/kWh non-fuel base charge, and 4.767 cents/kWh fuel charge. Larger demand-billed customers use General Service Demand (GSD), with verified demand charges of $12.48/kW at secondary voltage ($36.40/month customer charge) and $11.96/kW at primary voltage ($119.60/month).
Can my business choose a different electricity supplier?▾
No. Florida does not have retail electric choice, and OUC is a municipal utility that is the sole bundled provider in its territory. Rates are set by the OUC Board of Commissioners. Savings come from rate-schedule selection, peak demand management, and efficiency rather than supplier shopping.
How can a consultant access my OUC usage data?▾
OUC has no formal Share My Data portal. For business accounts, the account holder adds the consultant as a delegate through myOUC Delegated Authority, giving scoped access without sharing passwords. Alternatively, the customer can download bills and 15-minute interval data and share the files directly.
Does OUC provide 15-minute interval data?▾
Yes. OUC's AMI electric meters provide 15-minute interval data. Residential and small commercial customers view it in the myOUC Usage Dashboard; larger businesses use OUConsumption Online for multi-site interval load data with a Compare & Download Energy Data export. Contact OUC for specific CSV/XML format options.
What is PeakSHIFT and how does it affect commercial customers?▾
PeakSHIFT is OUC's pricing modernization. Its DemandLevel component launches March 2026 with a roughly 14% lower variable per-kWh cost and a fixed monthly charge of $5, $10, or $15 based on each customer's monthly peak. A time-of-use plan follows in a later year. Managing monthly peak demand becomes more valuable under this structure.
How can a large facility lower its OUC bill?▾
Control monthly peak demand (each ~10 kW shaved saves roughly $120-$125/month at current GSD rates), confirm the optimal schedule and voltage level (primary vs. secondary), and use OUConsumption Online interval data to target efficiency. Prepare for PeakSHIFT by shifting flexible load away from peaks.
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