Pasadena Water and Power (PWP) Data Access Guide

Pasadena Water and Power (PWP) is a community-owned municipal utility serving roughly 67,000 electric customers in Pasadena, California. Billing and usage data flow through the MyMeter customer portal (VertexOne), with Green Button and full interval data slated to arrive as PWP completes its Advanced Metering Infrastructure (AMI) rollout.

California · Municipal Utility·67,059 customers·Fully supported by Nectar·Last updated June 4, 2026

How to Get Your Pasadena Water and Power (PWP) Data: All Access Methods

Method1st Party3rd PartyCustomer TypesData TypesLatencyFormat
MyMeter Billing PortalAll (Residential, C&I)Bills, daily usage graphsMonthly bill cyclePDF, Web, Email
Authorized Party / Data RequestAll (with authorization)Billing, usage, demand5-10 business daysPDF, Excel
AB 802 Benchmarking DataCovered buildings (50k+ sqft / 5+ accounts)Whole-building energy & demandWithin 30 daysExcel / Portfolio Manager
Green Button Download/ConnectAll (planned, post-AMI)Interval consumptionNear-real-time (planned)XML (ESPI) / OAuth API
01

Billing Data Access

PWP's primary billing data channel is the MyMeter customer portal (powered by VertexOne), launched April 2022, which replaced the legacy CIS. Customers view and download bills, see consumption graphs, and manage multiple accounts. Third parties access billing data via the Authorized Party process or a written, customer-authorized data request to PWP.

What Data Is on Your Pasadena Water and Power (PWP) Bill

  • Current and past bills (PDF)
  • Consumption/usage graphs (daily aggregation)
  • Charges breakdown and payment history
  • Demand and on/off-peak usage for applicable C&I rate classes (via AB 802 data request)

How to Download Pasadena Water and Power (PWP) Bills (Business & Commercial)

  1. 01Log into MyMeter and open Modify Your Service to add an Authorized User (Commercial)
  2. 02For AB 802 benchmarking, request the Building Energy Use & Public Disclosure form
  3. 03Submit account number(s), building address, and authorization to WPD_Answerline@cityofpasadena.net
  4. 04PWP delivers Portfolio Manager-ready data within 30 days of a complete request

How to Download Pasadena Water and Power (PWP) Bills (Residential)

  1. 01Go to https://myaccount.pwpweb.com/ and click Create an Account
  2. 02Enter house number, exact name on account, account number, and email
  3. 03Log in and click View/Pay Bill to view billing periods
  4. 04Download bill PDFs and review Usage History graphs

Third-Party Access to Pasadena Water and Power (PWP) Billing Data

Authorized Party (Commercial)

  1. 01Obtain written authorization from the customer
  2. 02Customer adds Authorized User - Commercial in MyMeter or calls (626) 744-4005
  3. 03PWP grants account viewing / data export access

Customer-authorized data request

  1. 01Collect signed customer consent letter
  2. 02Email WPD_Answerline@cityofpasadena.net with account number and data scope
  3. 03Receive PDF/Excel data, typically within 5-10 business days
PDFWeb viewEmail (e-statements)Excel (for AB 802 benchmarking data on request)

Want to understand the charges on your bill?

See the Pasadena Water and Power (PWP) Rate Schedules & Tariff Guide →

02

Interval Data & Smart Meters

As of 2026 PWP is in the planning/procurement phase for AMI; granular 15/30-minute interval data is not yet available through the portal. Today customers can view daily aggregated consumption graphs in MyMeter. Full interval data and Green Button download/connect are expected once AMI is deployed (estimated 2026-2028).

Meter Technology
Predominantly legacy/manual-read meters today; AMI smart meters planned (RFP for AMI Consulting & Program Management issued 2024).
Electric Granularity
Daily aggregated usage today; 15-minute or 30-minute interval expected post-AMI.
Gas Granularity
Not applicable (PWP does not provide natural gas).

How to Download Pasadena Water and Power (PWP) Interval Data via Green Button

  1. 01(Future, post-AMI) Log into MyMeter and open the Green Button / Data Download section
  2. 02Select a date range and click Download My Data
  3. 03Save the NAESB ESPI XML file
  4. 04Import into energy analytics or solar-sizing tools

Interval data is essential for rate comparison and TOU analysis.

See which Pasadena Water and Power (PWP) rate schedule is best for your usage pattern →

03

Green Button Access

Download My Data

Green Button Download My Data is not currently operational in MyMeter. VertexOne's MyMeter platform is Green Button CMD-certified, so download is expected to be enabled during/after AMI deployment.

Formats
XML (NAESB ESPI)
Available To
All PWP electric customers (planned, post-AMI)

Connect My Data

Green Button Connect My Data (OAuth 2.0 authorization for third-party apps) is not yet live; expected with AMI rollout.

API Standard
NAESB ESPI / Green Button
Available To
Authorized third-party apps (planned, post-AMI)

04

Third-Party API Access

PWP does not currently expose a public third-party API. The MyMeter/VertexOne platform supports Green Button Alliance-compliant APIs that are expected to become available to enterprise partners after AMI deployment. Today, third-party data access is handled via the Authorized Party process or manual data requests.

Program
VertexOne / MyMeter API (future)
Auth Method
OAuth 2.0 (planned, Green Button Connect My Data)
Rate Limits
Not published
Interval Latency
TBD post-AMI

Available Pasadena Water and Power (PWP) API Endpoints

FunctionEndpointMethodFormat
Retrieve interval usage (planned)/espi/1_1/resource/Subscription/{id}/UsagePointGETXML (ESPI)

How to Register as a Pasadena Water and Power (PWP) API Vendor

  1. 01Contact PWP / VertexOne API team (post-AMI) for developer credentials
  2. 02Implement OAuth 2.0 authentication
  3. 03Query ESPI endpoints for meter and interval data with customer authorization

05

EDI (Electronic Data Interchange)

How to Enroll in Pasadena Water and Power (PWP) EDI

  1. 01No EDI trading-partner program is documented for PWP
  2. 02To inquire, contact PWP at (626) 744-4005 or WPD_Answerline@cityofpasadena.net
  3. 03Discuss whether VertexOne offers EDI intermediary capabilities

06

Rate Schedules & Tariff Analysis

For PWP C&I customers, demand charges and the fixed Grid Access Fee dominate the bill once you cross 30 kW. Primary-voltage schedules (M-2, L-2) carry meaningfully lower per-kW demand charges than their secondary counterparts ($11.49-$11.89/kW vs $16.09-$18.76/kW), so customers able to own/operate transformers and take primary service can cut demand costs. Time-of-use energy spreads are modest (roughly 1-7%), so the largest savings lever is peak-demand management, not energy arbitrage.

Pasadena Water and Power (PWP) Rate Schedule List

ScheduleApplicability
S-1 Small Commercial & IndustrialC&I demand <=30 kW; flat or TOU energy; no demand charge.
M-1 / M-2 Medium Commercial & Industrial30-299 kW; demand charge $16.09/kW (sec.) or $11.49/kW (prim.).
L-1 / L-2 Large Commercial & Industrial>300 kW; TOU energy; demand charge $18.76/kW (sec.) or $11.89/kW (prim.).

Pasadena Water and Power (PWP) Rate Features & TOU Details

  • Per-kW demand charge applies to Medium and Large schedules
  • Fixed monthly Grid Access Fee scales by class ($17 / $250 / $1,500)
  • Primary-voltage service earns a lower demand charge
  • Flat and TOU energy options on S-1/M-1/M-2; L schedules are TOU-only
  • Public Benefit Charge $0.00685/kWh and small state surcharges apply to all kWh

For a deeper analysis including cost optimization strategies and historical rate trends:

Read the full Pasadena Water and Power (PWP) Rate Optimization Guide →

07

Other Data Access Programs

AB 802 Building Energy Benchmarking

California AB 802 requires owners of covered buildings (50,000+ sq ft or 5+ active utility accounts) to disclose whole-building energy use. PWP provides Portfolio Manager-ready data within 30 days of a complete request.

  1. 01Confirm building is covered
  2. 02Request the Building Energy Use & Public Disclosure form
  3. 03Submit with authorization to WPD_Answerline@cityofpasadena.net
  4. 04Upload data to ENERGY STAR Portfolio Manager

Opower Energy Reports

Free Oracle/Opower behavioral energy reports for residential electric customers with peer comparisons and quarterly reports.

  1. 01Register at https://pwp.opower.com/ei/x/
  2. 02View Energy Use Details
  3. 03Receive quarterly reports

08

Limitations & Considerations

  • No public API or Green Button access yet — both are pending AMI deployment (est. 2026-2028).
  • No granular 15/30-minute interval data today; only daily aggregated usage in MyMeter.
  • No EDI trading-partner program documented.
  • Third-party access requires manual authorization (Authorized Party or written data request).

09

Pasadena Water and Power (PWP) Data Access FAQ

Can a commercial energy consultant get my PWP usage data?

Yes. PWP supports two paths: add the consultant as an Authorized User (Commercial) in MyMeter, or submit a written, customer-signed data request to WPD_Answerline@cityofpasadena.net. PWP typically returns billing and usage data within 5-10 business days, and whole-building AB 802 data within 30 days.

Does PWP offer interval (15-minute) data for C&I accounts?

Not yet. PWP currently provides daily aggregated usage in MyMeter. Granular 15/30-minute interval data is expected after PWP completes its AMI smart-meter deployment (estimated 2026-2028), at which point Green Button download and Connect My Data are planned.

Is there a demand charge on PWP commercial rates?

Yes. PWP's Medium (M-1/M-2) and Large (L-1/L-2) C&I schedules bill a per-kW distribution charge against monthly demand (for example $18.76/kW on L-1 Secondary as of the 10/01/2025 winter rate card), plus a fixed monthly Grid Access Fee. Managing peak demand directly reduces these charges.

Can I get whole-building data for ENERGY STAR benchmarking?

Yes, under California AB 802. If your building is 50,000+ sq ft or has 5+ active utility accounts, request the Building Energy Use & Public Disclosure form from PWP; they deliver Portfolio Manager-ready data within 30 days of a complete request.

Does PWP have retail electric choice / supplier shopping?

No. PWP is a municipal utility, so electricity is provided as bundled service under City Council-approved rate schedules. There is no competitive retail supplier shopping or CCA within the PWP territory.

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