Public Service Company of North Carolina (PSNC Energy) Data Access Guide

Public Service Company of North Carolina (PSNC Energy), now operating as Enbridge Gas North Carolina after Enbridge's October 2024 acquisition, is an investor-owned natural gas distributor serving roughly 347,000 customers and regulated by the North Carolina Utilities Commission. It offers strong programmatic access via EDI (ANSI X12 810/820), an Electronic Bulletin Board for large transportation customers, and an announced Green Button Connect My Data rollout.

North Carolina · Investor-Owned Utility·346,610 customers·Fully supported by Nectar·Last updated June 3, 2026

How to Get Your Public Service Company of North Carolina (PSNC Energy) Data: All Access Methods

Method1st Party3rd PartyCustomer TypesData TypesLatencyFormat
My Account Portal (eBill)Residential & BusinessBills, payment history, monthly usageMonthlyWeb / PDF
EDI Billing (810)Business / aggregatorsInvoicesPer billing cycleANSI X12
Electronic Bulletin Board (EBB)Large transportation customersDaily meter readings, measurement, nominationsDaily / near real-timeWeb portal / email / report export
Customer Authorization FormShippers, consultants, aggregatorsUsage history, billing records3-5 business days to activateProvided by utility
Green Button Connect My DataThird-party apps (when available)Usage & billingTBD (2026-2027)ESPI XML / OAuth 2.0
01

Billing Data Access

Enbridge Gas North Carolina provides up to 24 months of billing and usage history through the My Account portal (eBill) for all residential and business customers. Third parties access billing data via a signed PSNC Customer Authorization Form or, for aggregators, a Third Party EDI Agreement.

What Data Is on Your Public Service Company of North Carolina (PSNC Energy) Bill

  • Current bill amount and due date
  • Bill payment history (up to 24 months)
  • Account balance
  • Monthly usage data and trends (therms/cubic feet)
  • 13-month comparison charts
  • Rate schedule information

How to Download Public Service Company of North Carolina (PSNC Energy) Bills (Business & Commercial)

  1. 01Register the business account at My Account
  2. 02View billing and 24-month usage history; enroll in eBill for paperless delivery
  3. 03For automation, set up EDI 810 billing (see EDI section) via 1-877-776-2427
  4. 04For large-volume sites, enroll in the Electronic Bulletin Board for daily meter data

How to Download Public Service Company of North Carolina (PSNC Energy) Bills (Residential)

  1. 01Visit https://myaccount.enbridgegas.com/Sign-In and click Register/Create Account
  2. 02Enter your account number from your paper bill and verify your email
  3. 03Create a username and password and accept terms
  4. 04Log in, open Billing/My Bill, select a period, and view or print bills

Third-Party Access to Public Service Company of North Carolina (PSNC Energy) Billing Data

PSNC Customer Authorization Form

  1. 01Customer completes the PSNC Energy Customer Authorization Form specifying accounts and data categories
  2. 02Both customer and authorized representative sign
  3. 03Submit to PSNC Transportation & Administration (NCTransAdmin@DominionEnergy.com or P.O. Box 1398, Gastonia, NC)
  4. 04Allow 3-5 business days for activation

Third Party EDI Agreement (aggregators)

  1. 01Aggregator contacts Commercial Accounts (1-800-545-4427) for a Third Party EDI Agreement
  2. 02Provide DUNS number, authorized contacts, and list of customer accounts
  3. 03Each customer signs the PSNC Customer Authorization Form
  4. 04Configure EDI 810 delivery for the authorized accounts
PDF (via print/download)Web portal viewANSI X12 810 (EDI, for business customers)

Want to understand the charges on your bill?

See the Public Service Company of North Carolina (PSNC Energy) Rate Schedules & Tariff Guide →

02

Interval Data & Smart Meters

For residential and small commercial customers, usage is reported as monthly aggregates (therms/cubic feet) in the My Account portal; there is no standard 15-/30-minute interval download today. Large transportation customers obtain daily meter readings and measurement data through the Electronic Bulletin Board (EBB). Interval-grade access is expected to expand with the announced Green Button Connect My Data rollout.

Meter Technology
AMI smart meters are being deployed across the territory; most customers are billed on monthly reads.
Electric Granularity
Not applicable (gas-only utility).
Gas Granularity
Monthly usage for most customers; daily meter readings for large transportation/EBB customers.

How to Download Public Service Company of North Carolina (PSNC Energy) Interval Data via Green Button

  1. 01Green Button Connect My Data (CMD) is announced for Enbridge Gas; North Carolina deployment expected in the 2026-2027 timeframe
  2. 02When live, third parties register on the Enbridge Green Button portal, then customers authorize access via OAuth 2.0
  3. 03Authorized data is delivered as ESPI/NAESB REQ.21 XML Atom feeds
  4. 04Until then, use My Account for monthly usage or the EBB for daily large-volume data

Interval data is essential for rate comparison and TOU analysis.

See which Public Service Company of North Carolina (PSNC Energy) rate schedule is best for your usage pattern →

03

Green Button Access

Download My Data

No standard Green Button Download My Data file export is offered today; monthly usage is viewable in My Account and via printed PDF bills.

Available To
None currently

Connect My Data

Enbridge Gas is a Green Button Alliance board member implementing Connect My Data (CMD) across its utilities. North Carolina deployment is announced for the 2026-2027 window, using OAuth 2.0 and ESPI XML.

API Standard
NAESB REQ.21 ESPI / OAuth 2.0
Available To
Announced for third parties (2026-2027 NC rollout)

04

Third-Party API Access

There is no general-purpose public REST API today. EDI (ANSI X12) is the primary programmatic channel for billing data, and the Electronic Bulletin Board serves large transportation customers. A Green Button Connect My Data REST API is announced for North Carolina in the 2026-2027 timeframe and will use OAuth 2.0 with ESPI XML.

Program
Green Button Connect My Data (announced) + EDI
Auth Method
OAuth 2.0 (Green Button CMD, when launched); signed agreements/forms for EDI and EBB
Rate Limits
To be determined at Green Button CMD launch
Interval Latency
Daily via EBB for large customers; interval latency for CMD to be determined at launch

How to Register as a Public Service Company of North Carolina (PSNC Energy) API Vendor

  1. 01For current data: establish EDI 810 (business) or EBB access (large transportation)
  2. 02For future CMD: register on the Enbridge Green Button portal and complete onboarding/testing
  3. 03Obtain customer OAuth authorization once CMD is live

05

EDI (Electronic Data Interchange)

Supported Public Service Company of North Carolina (PSNC Energy) EDI Transaction Sets

CodeNamePurpose
810InvoicePrimary supported transaction set for delivering billing invoices to business customers and aggregators.
820Payment Order / Remittance AdviceAvailable for ACH payments (CCD+ or CTX formats) via DominionEnergySoutheastACH@dominionenergy.com.

How to Enroll in Public Service Company of North Carolina (PSNC Energy) EDI

  1. 01Confirm your accounting/ERP system supports ANSI X12 UIG Transaction Set 810 (or obtain EDI translation software)
  2. 02Obtain a DUNS number (Dun & Bradstreet) or alternative unique identifier
  3. 03Request the EDI Billing Customer Agreement via 1-877-776-2427 or your account representative
  4. 04Complete and return the agreement with company, DUNS, accounts, and EDI contacts
  5. 05Complete configuration and 1-2 weeks of testing, then certify and go live

06

Rate Schedules & Tariff Analysis

C&I gas customers should match annual volume and reliability needs to the right schedule. Sales-service customers (125/140/145/150) pay a Facilities Charge plus declining-block per-therm energy charges, so higher volume lowers the marginal therm cost. Large customers with their own supply arrangements and tolerance for interruption can save materially by moving to transportation service (175 firm or 180 interruptible), where the per-therm charge is much lower because the commodity is procured separately.

Public Service Company of North Carolina (PSNC Energy) Rate Schedule List

ScheduleApplicability
Rate 145 - Large-Quantity General ServiceLarge-volume C&I sales-service; declining blocks to $0.67919/therm
Rate 150 - Large-Quantity InterruptibleLarge interruptible C&I; declining blocks to $0.61453/therm
Rate 175 - Firm TransportationFirm transportation customers supplying their own gas
Rate 180 - Interruptible TransportationInterruptible transportation customers supplying their own gas

Public Service Company of North Carolina (PSNC Energy) Rate Features & TOU Details

  • Fixed monthly Facilities Charge plus per-therm Energy/Transportation Charge
  • Declining-block per-therm pricing on larger schedules
  • Interruptible options (150, 180) at lower per-therm cost
  • Transportation service (175, 180) for customers procuring their own gas
  • Rates exclude applicable taxes; effective June 1, 2026 (NCUC G-5 Sub 698)

For a deeper analysis including cost optimization strategies and historical rate trends:

Read the full Public Service Company of North Carolina (PSNC Energy) Rate Optimization Guide →

07

Other Data Access Programs

Electronic Bulletin Board (EBB)

Web portal providing near-real-time operational and measurement data for large transportation/business customers (typically Rate 175 or 180), including daily meter readings, nominations, imbalance, and cash-out pricing.

  1. 01Authorized company representative completes the EBB Access Authorization Form
  2. 02Email the signed form to NCTransAdmin@DominionEnergy.com with DUNS and account numbers
  3. 03Receive credentials and log in at https://ebb.psncenergy.com
  4. 04Subscribe to daily meter-reading emails and export measurement reports

ACH Payment via EDI 820

Automated bank payment using EDI 820 in CCD+ or CTX format, synchronized with the invoice cycle.

  1. 01Email a request to DominionEnergySoutheastACH@dominionenergy.com
  2. 02Provide company bank account details
  3. 03Receive ACH configuration and set up an automated payment schedule

08

Limitations & Considerations

  • No standard Green Button Download My Data file export today
  • Green Button Connect My Data API not yet live in North Carolina (expected 2026-2027)
  • No general public REST API outside EDI/EBB currently
  • Sub-daily (15/30-minute) interval data not yet generally available
  • Billing data primarily PDF or EDI; no advertised CSV/Excel export
  • EBB daily meter data limited to large transportation customers
  • No dedicated mobile app (My Account is web/mobile-responsive)

09

Public Service Company of North Carolina (PSNC Energy) Data Access FAQ

What programmatic options exist for C&I gas billing data?

EDI (ANSI X12 Transaction Set 810) is the primary automated channel for business billing data, with EDI 820 available for ACH payments. Large transportation customers can also pull daily meter and measurement data from the Electronic Bulletin Board. A Green Button Connect My Data API is announced for North Carolina in the 2026-2027 timeframe.

How does a consultant or aggregator get authorized for a customer's data?

The customer completes the PSNC Customer Authorization Form specifying which accounts and data categories (usage history, billing records) the third party may access; both parties sign and submit it to PSNC Transportation & Administration. Aggregators additionally sign a Third Party EDI Agreement. Activation takes about 3-5 business days.

Can large industrial customers get daily interval meter data?

Yes. Large transportation customers (typically on Rate 175 or 180) use the Electronic Bulletin Board to access daily meter readings, measurement, imbalance, and nomination data, and can subscribe to daily meter-reading emails. Sub-daily interval data is not yet generally available.

How long does EDI 810 billing setup take?

Allow 3-5 business days from agreement to configuration, plus 1-2 weeks for testing and certification before production go-live. You will need EDI software supporting ANSI X12 UIG Transaction Set 810 and a DUNS number.

Which rate schedules apply to commercial and industrial gas customers?

C&I sales customers use Rate 125 (Small General Service), Rate 140 (Medium General Service), Rate 145 (Large-Quantity General Service), and Rate 150 (Large-Quantity Interruptible). Transportation customers use Rate 175 (firm) and Rate 180 (interruptible). All are published in the current Summary of Rates and Charges.

How far back can I access historical usage data?

My Account provides 24 months of billing and usage history. The tariff page provides 5 years of archived rate summaries, and the EBB retains real-time plus roughly 180 days of measurement data for large customers.

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