Public Service Company of New Mexico (PNM) Data Access Guide

Public Service Company of New Mexico (PNM) is the state's largest electricity provider, serving about 550,000 customers. PNM offers online billing with 12 months of history, a daily-granularity My Energy Usage portal, and PNM Profiler hourly/daily interval data for large commercial and industrial customers, with broader AMI smart-meter data access rolling out through 2030.

New Mexico · Investor-Owned Utility·552,638 customers·Fully supported by Nectar·Last updated June 3, 2026

How to Get Your Public Service Company of New Mexico (PNM) Data: All Access Methods

Method1st Party3rd PartyCustomer TypesData TypesLatencyFormat
Online Account PortalResidential & C&IBills, 12-mo usageMonthlyWeb / PDF
My Energy UsageAllDaily usageDailyWeb charts
PNM ProfilerLarge C&IHourly / daily intervalDailyWeb / spreadsheet
Authorization FormsAll (with consent)Bills, usageManualPer authorization
01

Billing Data Access

PNM provides billing data through its online account portal and paperless email delivery, with the last 12 months of usage and payments viewable. Customers can download bills as PDF. Structured/API export is not available; third parties access billing data via signed authorization forms.

What Data Is on Your Public Service Company of New Mexico (PNM) Bill

  • Current bill with charges and usage
  • Previous 12 months of usage and payments
  • Billing cycle history
  • Monthly kWh usage
  • Payment status

How to Download Public Service Company of New Mexico (PNM) Bills (Business & Commercial)

  1. 01Log in to the business account at https://www.pnm.com/login
  2. 02View current and prior 12 months of bills and usage
  3. 03For hourly/daily interval data, request PNM Profiler access through your PNM Account Manager
  4. 04To grant a consultant access, submit an Authorization for Information Disclosure or Authorization of Second Party form

How to Download Public Service Company of New Mexico (PNM) Bills (Residential)

  1. 01Create or log in to an account at https://www.pnm.com/login
  2. 02Click My Account / View Bill for the current bill (PDF download available)
  3. 03Open Usage History for the previous 12 months
  4. 04Enable Go Paperless to receive monthly PDF bills by email

Third-Party Access to Public Service Company of New Mexico (PNM) Billing Data

Authorization for Information Disclosure

  1. 01Customer obtains the Authorization for Information Disclosure form from https://www.pnm.com/forms
  2. 02Customer specifies the third party and which information may be shared
  3. 03Customer signs the authorization
  4. 04PNM issues an authorization code
  5. 05Third party requests data from PNM using the authorization code

Authorization of Second Party

  1. 01Property owner / customer completes the Authorization of Second Party form
  2. 02Customer and representative both sign
  3. 03Submit by mail, fax (505-246-5770), or email (PNMlandlordstandby@pnm.com)
  4. 04PNM processes within ~3 business days and grants account access
PDF (paperless email and download)Web view (graphical and tabular)

Want to understand the charges on your bill?

See the Public Service Company of New Mexico (PNM) Rate Schedules & Tariff Guide →

02

Interval Data & Smart Meters

PNM's primary interval-data tool for large C&I customers is PNM Profiler, which provides hourly and daily usage data with downloadable spreadsheet export and report types such as Peak Day, 24-Hour Profile, Daily Peaks, and Load Duration. The customer-facing My Energy Usage portal shows daily consumption. Finer granularity for all customers is coming with the AMI rollout.

Meter Technology
Itron OpenWay Riva AMI smart meters (grid modernization 2024-2030); legacy interval meters for PNM Profiler
Electric Granularity
Hourly and daily (PNM Profiler); daily (My Energy Usage / AMI today); 15-minute/hourly planned

How to Download Public Service Company of New Mexico (PNM) Interval Data via Green Button

  1. 01PNM does not currently offer Green Button (Download My Data or Connect My Data)
  2. 02For interval data, request PNM Profiler access via your PNM Account Manager
  3. 03Provide login email, account numbers, and service addresses
  4. 04Log in, select a meter and report type, then download to spreadsheet (Excel/CSV)

Interval data is essential for rate comparison and TOU analysis.

See which Public Service Company of New Mexico (PNM) rate schedule is best for your usage pattern →

03

Green Button Access

Download My Data

PNM does not currently offer Green Button Download My Data. Large C&I customers use PNM Profiler for downloadable hourly/daily data; the Itron OpenWay Riva platform is standards-capable for a possible future implementation.

Formats
Not available (spreadsheet export via PNM Profiler instead)
Available To
Not available

Connect My Data

PNM does not currently offer Green Button Connect My Data. A standards-based third-party data marketplace is under development as part of the 2024-2030 grid modernization program (NMPRC Case 22-00058-UT).

API Standard
None today; future alignment with ESPI/NAESB planned
Available To
Not available (third-party marketplace in development)

04

Third-Party API Access

PNM does not currently offer a public API or Green Button Connect My Data. Today, third parties obtain customer data via signed authorization forms (Authorization for Information Disclosure or Authorization of Second Party), and large C&I customers can grant Profiler access. A standards-based third-party data marketplace with AMI interval access is under development through the 2024-2030 grid modernization program.

Program
Third-Party Marketplace (in development)
Auth Method
Signed customer authorization forms (no OAuth/API today)
Rate Limits
Not applicable
Interval Latency
Not applicable (no live API); daily readings via AMI

How to Register as a Public Service Company of New Mexico (PNM) API Vendor

  1. 01Obtain signed customer authorization (Information Disclosure or Second Party form)
  2. 02Contact PNM business development to discuss data needs
  3. 03For large C&I, coordinate PNM Profiler access through the customer's Account Manager
  4. 04Monitor the forthcoming third-party marketplace for API-based access

05

EDI (Electronic Data Interchange)

PNM does not publish a formal EDI program for customer billing or meter data interchange. Customers or third parties interested in EDI should contact PNM business development. Technical interconnection requirements (TIIR) exist for distributed generators but are not a customer-data EDI channel.

How to Enroll in Public Service Company of New Mexico (PNM) EDI

  1. 01Contact PNM business office at https://www.pnm.com/contact-us
  2. 02Specify EDI data needs and reference account/service location
  3. 03Inquire about future EDI roadmap under grid modernization

06

Rate Schedules & Tariff Analysis

For PNM C&I customers, bills are driven by the demand charge ($/kW), time-of-use energy pricing, and fuel/transition riders (Rider 23 FPPCAC, Rider 51 Energy Transition, Rider 60 Grid Modernization). Because New Mexico has no retail competition, optimization centers on choosing the correct schedule for your voltage and load factor, shifting load off peak periods, and managing peak demand. Schedule selection (e.g., 3B vs 3C for low-load-factor sites, or 4B/5B/30B at higher voltage) materially affects cost.

Public Service Company of New Mexico (PNM) Rate Schedule List

ScheduleApplicability
Rate 3B - General Power (TOU)General commercial / mid-size power
Rate 3C - General Power Low Load Factor (TOU)Low-load-factor general power
Rate 4B - Large Power (TOU)Large commercial / industrial
Rate 5B / 30B / 35BVery large / manufacturing loads at higher voltage

Public Service Company of New Mexico (PNM) Rate Features & TOU Details

  • Regulated, bundled rates (no retail supplier choice)
  • Time-of-use energy pricing on C&I schedules
  • Demand charges ($/kW) drive larger C&I bills
  • Fuel (Rider 23), Energy Transition (Rider 51), and Grid Mod (Rider 60) riders
  • Higher-voltage schedules (4B/5B/30B) for large loads

For a deeper analysis including cost optimization strategies and historical rate trends:

Read the full Public Service Company of New Mexico (PNM) Rate Optimization Guide →

07

Other Data Access Programs

Strategic Energy Management (SEM)

A free C&I program (funded by the customer's bill) for sites using 1.5 million kWh/year or more, offering energy monitoring, reporting tools, benchmarking, and an analytics dashboard.

  1. 01Contact your PNM Account Manager
  2. 02Verify the 1.5M+ kWh/year qualification
  3. 03Enroll in SEM
  4. 04Access monitoring and reporting tools and participate in training

PNM Business Energy Efficiency

Rebate and efficiency program with authorized-contractor portals (Online Application, Quick Saver, Midstream) for project tracking and rebate management.

  1. 01Visit https://www.pnmenergyefficiency.com
  2. 02Register as an authorized contractor
  3. 03Submit projects and track rebates through the contractor portals

08

Limitations & Considerations

  • PNM does not currently offer Green Button (Download My Data or Connect My Data).
  • No public API for direct data integration; third-party access relies on signed authorization forms.
  • Current AMI data is daily granularity; 15-minute/hourly for all customers is still rolling out (2024-2030).
  • Residential smart-meter interval portal is not yet live.
  • Billing/usage history is limited to 12 months; export is primarily PDF.
  • PNM Profiler is restricted to large C&I customers meeting a minimum usage threshold with special meters.

09

Public Service Company of New Mexico (PNM) Data Access FAQ

Can PNM C&I customers choose a competitive electricity supplier?

No. New Mexico does not have retail electric competition. PNM is a regulated monopoly provider, so commercial and industrial customers buy bundled service from PNM at NMPRC-approved tariff rates and cannot shop for a competitive supplier.

How does a large business get interval (hourly/daily) usage data?

Large commercial and industrial customers can request PNM Profiler access through their PNM Account Manager. Profiler provides hourly and daily usage with downloadable spreadsheet export and reports such as Peak Day, 24-Hour Profile, and Load Duration. PNM does not currently offer Green Button.

Which rate schedule applies to my commercial or industrial facility?

Most general commercial customers are on Rate 3B (or 3C for low load factor). Large loads use Rate 4B, and very large/high-voltage or manufacturing loads use 5B, 30B, or 35B. The right schedule depends on your peak demand, load factor, and service voltage; consult the tariff sheets on PNM's rates page.

How did the recent PNM rate case affect bills?

The NMPRC approved a $105.0 million revenue increase in Docket 24-00089-UT, phased in two steps: about half on July 1, 2025 and the remainder on April 1, 2026 (about $6.23/month additional for an average residential customer). C&I impact varies by schedule; check your specific tariff.

Does PNM offer a free energy management program for large customers?

Yes. Strategic Energy Management (SEM) is free for C&I sites using 1.5 million kWh/year or more (funded through the customer's bill) and provides monitoring, reporting tools, benchmarking, and an analytics dashboard. Enroll through your PNM Account Manager.

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