What you can ask
Ask about using the platform, investigate issues, or analyze usage, charges, accounts, sites, connections, meters, and bills. Agent also answers how-to questions from the Nectar knowledge base at nectarclimate.com/docs. After you approve, Agent can create or edit sites, usage data, account settings, charge line items, and meters; merge or clone meters; reassign an account; create or update a custom analytics dashboard; change site usage-estimation settings; manage waste types, streams, and routing; create custom site variables and values; dismiss or suppress bill issues; and resolve data quality anomalies or savings opportunities. Sharing or publishing a dashboard stays in the platform UI. Agent cannot see the screen you have open. It cannot rebuild the links between charge line items and usage rows. It cannot open or edit saved Budgeting scenarios. For other writes — for example creating accounts, managing users, or running scrapes, imports, or exports — use the platform UI or email support@nectarclimate.com.Start a conversation
Use New conversation in the left rail, type in the composer, or click a starter prompt. If your company has no custom starters, Agent offers prompts to review your company’s setup, what kinds of data questions and fixes it can help with, and how to get started with sites and utility data.Attach files
Attach PDF, CSV, or Excel files (up to 25 MB each). Agent can read those attachments. Remove any failed or unsupported file before you send.Review and approve actions
When Agent proposes a write, a Proposed change card appears. Review it, then click Approve to apply or Reject to decline (optional reason). Nothing is written until you approve.Manage conversations
Search conversations in the left rail. Rename, pin, or archive conversations you own. Show or hide archived conversations from the list.Share a conversation
Share a conversation with your company or keep it private. Peers who open a shared conversation see it read-only — they cannot send messages, approve actions, or stop a run.Weekly usage limit
Your organization has a weekly Agent usage limit. When the limit is reached, new messages are blocked until the reset date shown in the workspace.Investigate from Data Quality
On a savings opportunity (and on some data quality issues), click Investigate with agent to open Agent with that finding already in context.Related pages
- Data Quality > Issues — triage inbox
- Data Quality > Savings — savings opportunities
- Getting started — platform overview
FAQ
Who can use Agent?
Who can use Agent?
You need edit access on the company, and Agent must be available for that company. View-only members do not see Agent in the sidebar. Opening Agent without access redirects to Home.
Does Agent change my data without asking?
Does Agent change my data without asking?
No. Writes appear as a Proposed change card. Nothing is applied until you click Approve.
Where do how-to answers come from?
Where do how-to answers come from?
Product and how-to questions are answered from the public knowledge base at nectarclimate.com/docs. Keep that documentation accurate so Agent stays accurate.