What white-label changes
White-labeling affects the invitation and magic-link experience — the pages recipients see when they connect utility accounts.
White-label customization applies to invitation and magic-link pages. It does not affect the main Nectar dashboard, exported files, or the Nectar login page. Branded magic-link emails may show your company name; other transactional product emails are unchanged.
How to set it up
1
Go to White Label settings
Navigate to Settings > Organization > Developer and scroll to the White Label section.
2
Enter your company name
This is the name recipients will see in the invitation header and on magic-link pages and emails. Use your official company name or the brand name your clients recognize.
3
Choose your brand color
Enter a hex color code like
#FF5733 or #2E86AB, or use the color picker. This color will be used for buttons, links, and accent elements on the invitation page.4
Add your logo
Upload a logo file with the dropzone (Drop your logo here). PNG, JPG, SVG, and WebP are supported (max 5 MB). Optionally paste a publicly accessible image URL as a fallback — the URL must start with
https:// and point directly to the image file.5
Show MFA setup guidance (optional)
Turn on Show MFA setup guidance if you want public MFA setup forms (for magic links and invitations) to include a link to MFA documentation.
6
Preview your changes
The settings page shows a live preview that updates as you type. Check that the logo renders clearly, the colors look right, and the company name displays correctly before saving.
7
Save
Click Save changes to apply your settings. They take effect immediately for all new and existing invitations.
Logo guidelines
- Format: PNG with a transparent background or SVG work best. JPEGs work too but may show a white box on non-white backgrounds.
- Size: Aim for around 200 × 50 pixels. Wide horizontal logos work better than tall square ones.
- Contrast: Make sure your logo is clearly visible on a white background. White or very light logos won’t show up.
- Hosting: Uploaded logos do not need a public URL. If you use the optional URL field instead, the address must be publicly accessible — open it in a private/incognito browser window to verify.
Color guidelines
- Choose a color with strong contrast against white. Very light colors (pastel yellow, light gray) will make buttons hard to read.
- Test your color in the live preview before saving.
- Stick to your primary brand color for a clean, professional result.
Real-world example
You’re “Apex Energy Advisors” and your brand color is a deep teal (#0D7377). You upload your logo (or host it at https://apexenergy.com/logo.png).
After configuring white-label:
- Your client clicks an invitation link in their email
- Instead of seeing “Connect your utility account with Nectar,” they see “Connect your utility account with Apex Energy Advisors”
- The page shows your Apex logo and teal buttons
- Your client has no idea Nectar exists — to them, this is your tool
Availability
White-labeling is a premium feature. Contact support@nectarclimate.com for access and pricing details.FAQ
What logo size works best?
What logo size works best?
Around 200 × 50 pixels is ideal. The logo appears in a horizontal header area, so wider logos look better than tall ones. You can test different sizes using the live preview in the settings page.
Can I use a custom domain for invitations?
Can I use a custom domain for invitations?
Custom domains for invitation pages are not currently available. Invitations are served from Nectar’s domain, but with your branding applied visually. Contact support@nectarclimate.com to discuss options.
Does white-label affect the Nectar dashboard?
Does white-label affect the Nectar dashboard?
No. White-label customization only applies to the invitation and magic-link pages your clients see. The main Nectar dashboard remains unchanged.
How long do changes take to apply?
How long do changes take to apply?
Changes take effect immediately after saving. Invitations that were already sent will also reflect the new branding when opened, since the branding is applied at page load time.
What image formats are supported?
What image formats are supported?
PNG, SVG, JPEG, and WebP are all supported via upload (max 5 MB). PNG with a transparent background is recommended for the cleanest look. SVG scales perfectly at any size. Avoid GIF or animated images. You can also supply a public HTTPS image URL instead of uploading.
Can I preview changes before saving?
Can I preview changes before saving?
Yes. The white-label settings page includes a live preview that updates as you type. You can see exactly how the invitation page will look with your company name, color, and logo before committing the changes.