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Need help in this area? See Data Input FAQ.
Nectar provides three ways to bring utility data into the platform. Each method is designed for a different use case, so you can choose the one that best fits your workflow — or combine all three.

Connections

Automatically sync bills from online utility portals on a recurring schedule.

Uploads

Upload PDF, image, or spreadsheet utility bills for AI-powered extraction, then reprocess with feedback when needed.

Manual entry

Enter bill data directly when you don’t have a digital document.

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Choosing a method

You can use any combination of these methods across your portfolio. Bills created through any input method appear in the same unified Data Inventory.

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Additional input methods

Company inbox

Forward utility bills to your company’s Nectar inbox for automatic processing.

Invitations

Share a branded link so others can connect their own utility accounts, reconnect an existing one, or upload bills.
  • Connections — manage recurring portal syncs
  • Uploads — upload and track document processing
  • Company inbox — forward bills to a Nectar inbox
  • Invitations — share a link for others to connect accounts
  • Troubleshooting — fix connection errors and stuck imports
  • MFA — handle multi-factor authentication challenges
  • Data Input FAQ — common questions and timing guidance

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FAQ

Nectar accepts PDF, PNG, JPG, XLSX, and XLS files. Each file should contain a single utility bill for the best extraction results.
The first bills for a new account or utility can take up to 24 hours, because Nectar has the least context for those statements. Once an account is being monitored, later bills typically process in under 5 minutes. See timing details in Data Input FAQ.
Yes. Open the job in Data Input > Uploads, choose Reprocess with feedback on the document, and describe what should change. See Reprocess with feedback and the Data Input FAQ.
Yes, including waste haulers. If your provider isn’t listed when you create a connection, click Connect by entering its website and enter the provider name and website URL. If the provider has no online portal, upload its bills — Nectar creates the accounts automatically.