Connections
Automatically sync bills from online utility portals on a recurring schedule.
Uploads
Upload PDF, image, or spreadsheet utility bills for AI-powered extraction, then reprocess with
feedback when needed.
Manual entry
Enter bill data directly when you don’t have a digital document.
Choosing a method
You can use any combination of these methods across your portfolio. Bills created through any input method appear in the same unified Data Inventory.
Additional input methods
Email connections
Forward utility bills from email to a Nectar inbox for automatic processing.
Invitations
Share a branded link with clients so they can connect their own utility accounts, or reconnect an existing one.
Related pages
- Connections — manage recurring portal syncs
- Uploads — upload and track document processing
- Email connections — forward bills to a Nectar inbox
- Invitations — share a link for others to connect accounts
- Troubleshooting — fix connection errors and stuck imports
- MFA — handle multi-factor authentication challenges
- Data Input FAQ — common questions and timing guidance
FAQ
What file formats can I upload?
What file formats can I upload?
Nectar accepts PDF, PNG, JPG, XLSX, and XLS files. Each file should contain a single utility bill for the
best extraction results.
How long does it take to process a bill?
How long does it take to process a bill?
Most single bills are processed in under 5 minutes. For batch timing by upload size, see the
volume table in Data Input FAQ.
Can I reprocess an upload if extraction looks wrong?
Can I reprocess an upload if extraction looks wrong?
Yes. Open the job in Data Input > Uploads, choose Reprocess with feedback
on the document, and describe what should change. See Reprocess with feedback
and the Data Input FAQ.
Can I connect any utility company?
Can I connect any utility company?
Yes. Nectar uses URL-based matching to identify utility providers. If your provider isn’t
already in the catalog, request it — Nectar adds new portal integrations. Email
support@nectarclimate.com with the provider name and portal URL.