Skip to main content
Need help in this area? See Data Input FAQ.
Navigate to Data Input > Uploads and click any job row to view its details.

​
Job overview

The Job Overview card displays:
  • Status — The current state of the upload job (Processing, Completed, or Failed).
  • Source — How the job was created (for example Platform, Email, API, Invitation, or a Reprocess run).
  • Created and Completed — When the upload was submitted and when processing finished, plus the Processing Duration.
  • Documents and Bills — How many files the job contains and how many bills it created.
  • Uploaded By — The platform user, when the job was started in the app.
  • Site and Account — Any site or account you chose during the upload.
For jobs that came from your company inbox, an email card shows the Sender, Subject, and email content. Reprocess jobs show the Reprocess Feedback you entered. Below these, the Documents table lists every file in the job.

​
Documents table

Each row is one uploaded document (split pages from a merged PDF nest under their parent). Columns include: Use the row actions menu to:
  • View original file — Preview or download the file exactly as uploaded (available as soon as the job is created). For a merged PDF this reads View merged original.
  • View bill or View duplicate bill — Open the bill the document created or matched.
  • View reprocess job — Open the follow-up job for a reprocessed document.
  • Reprocess with feedback — Run the document again. See Reprocess with feedback.
  • Delete bill — Delete the bill created from the document (for a merged PDF, all of its split bills).

​
Results summary

Once processing completes, the results section summarizes outcomes in plain language — bills created, duplicates skipped, documents that were split, and similar.

​
Reprocess with feedback

When a document needs another pass (wrong dates, missed usage, incorrect site/account match, and similar), choose Reprocess with feedback from that document’s actions.
1

Open the dialog

On the documents table, open the actions menu for the document and select Reprocess with feedback. The action is available for processed, duplicate, failed, non-utility, and demerged documents when Nectar still has a source file to re-run. For a duplicate document, this opens Reprocess duplicate instead — see Duplicates.
2

Add feedback

Describe what should change. Be specific — for example, which page has the correct usage table or which date field was misread. Feedback is required.
3

Optional site or account override

Leave site and account blank to keep the original matching behavior, or pick overrides so the new run targets a specific site or utility account.
4

Confirm

Submit to start a new upload job. The source document status becomes Reprocessed and links to that job. Any bill created from the document is deleted and replaced by the reprocessing result. For a merged document that was split into multiple bills, those bills are replaced together.
Follow the new job from Data Input > Uploads or via the link on the reprocessed document row.

​
Duplicates

If Nectar detects that an uploaded bill matches an existing record, it appears as a duplicate instead of creating a new bill. For each detected duplicate, you can:
  • Review the match — choose View duplicate bill to open the existing bill and confirm it is truly a duplicate.
  • Reprocess the document if you believe the bill is unique. Choose Reprocess with feedback, then click Reprocess in the Reprocess duplicate dialog. Nectar runs the document again with duplicate detection skipped, so confirm the file isn’t the same as the matched original first.
If you frequently upload bills that Nectar flags as duplicates, consider enabling Skip duplicate detection during the upload step.