Getting started

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What is Nectar?

If you manage utility data for buildings — whether for one office or thousands of client sites — you know the pain. Logging into utility websites one by one, downloading PDF bills, opening each one, and copying numbers into a spreadsheet. It takes hours, it’s error-prone, and you have to do it again next month. Nectar eliminates that entire process. You connect your utility accounts once, and Nectar handles everything from there: logging in to the utility portal, downloading new bills as they arrive, reading them with AI to extract the important numbers (dates, charges, usage amounts), and organizing all that data so it’s ready for your reports, your carbon accounting platform, or wherever else it needs to go. Think of Nectar as a tireless assistant who checks every utility website regularly, grabs the latest bills, reads them carefully every time, and files everything in exactly the right place.

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How Nectar organizes your data

Think of it like organizing files in a filing cabinet. Your Organization is the cabinet itself — the top-level billing and team boundary that can hold one or more companies. Not every user has an organization; you always work inside at least one company. Inside the cabinet, each Company is a drawer. A company might represent a client you manage, a business unit within your enterprise, or a portfolio of buildings. You decide how to group things. Inside each drawer, Sites are the individual folders. Each site is a physical place — a building, a warehouse, a storefront, a data center. It has a real address in the real world. Now here’s where it gets interesting:

• A Connection is like a magazine subscription, but instead of magazines, you’re getting utility bills. You tell Nectar “here’s the login for ConEdison,” and Nectar automatically checks that portal and downloads new bills for you.
• A Bill (also called a document) is a single utility bill — the charges, service dates, and usage amounts that Nectar extracted from a PDF. It’s what you’d normally read by hand.
• An Account is the utility account number printed on the bill — like “Account #12345” at the top of the page. One connection can have multiple accounts (for example, a single ConEdison login might show five different account numbers for five different addresses).
• A Meter is the physical device at your site that tracks electricity, gas, water, or other utilities over time. Meters accumulate data month after month, so you can see trends and spot problems.
• Usage Data is the actual numbers — how many kWh of electricity you used, how many gallons of water, what it cost. These are the values you need for your reports and calculations.

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How data flows through the system

When you connect a utility account, here’s what happens behind the scenes:

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Your first steps in Nectar

Here’s the typical path for getting started. You don’t have to do everything at once — even completing just the first two steps will get data flowing.

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Migrating from another provider?

If you’re moving from a spreadsheet workflow, an energy services company, or a platform like ENGIE, Schneider Electric, or Arcadia, Nectar has provider-specific migration guides that map your existing data model to Nectar’s structure.

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Who uses Nectar?

Energy brokers and consultants manage utility data across hundreds of client sites. Instead of asking each client to email their bills every month, they connect the accounts in Nectar and the data flows automatically. That means less chasing, fewer spreadsheet errors, and more time for actual consulting. Carbon accounting platforms need standardized usage data to calculate emissions and produce ESG reports. Nectar feeds clean, structured utility data directly into their systems through the API, eliminating manual data entry and the errors that come with it. Enterprises with large facility portfolios use Nectar for CDP disclosures, sustainability reporting, and operational efficiency tracking. One dashboard for every building, every utility type, every month.

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Navigating the platform

The Nectar platform is organized into clear sections, accessible from the sidebar on the left side of the screen. You don’t need to memorize everything — just know that the sidebar is always there, and here’s a quick map of what you’ll find in each section:

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FAQ