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Need help in this area? See Data Input FAQ.
Navigate to Data Input > Connections > New Connection to launch the connection wizard.
1

Select your utility provider

Search for your utility or waste hauler by name or domain and select it from the list.If your provider isn’t listed, click Connect by entering its website, enter the Utility provider name and Utility website URL (the login page where you normally sign in), then click Save & continue.
2

Confirm URL

Nectar shows the provider name and Utility provider website. Confirm that the website is the provider’s official login page before proceeding — an incorrect link prevents a secure connection.
3

Sign in

Sign in to your utility portal in the embedded browser view. Nectar captures your username and password automatically and uses them to log in on your behalf and collect bill data. If the browser sign-in isn’t working, click Enter credentials manually and type them in — you can also add security questions there.
Credentials are encrypted at rest and in transit. Nectar never stores plaintext passwords.
4

Configure

Configure how Nectar collects data from this connection:
  • Email of login owner — The person Nectar notifies if the connection needs attention.
  • Sites — Select which sites are associated with this utility account.
  • Utility types — Choose the commodity types to collect (Electricity, Natural Gas, Water, Waste, etc.).
  • Does this utility require a MFA code? — Check this if the portal sends verification codes at login.
  • Data collection start month — Set how far back Nectar should retrieve historical bills.
  • Optional configuration (notes) — Add special instructions for this connection.
Click Create connection to finish, or Next to continue to MFA setup if you checked the MFA box.
If the utility requires multi-factor authentication, the wizard adds an MFA configuration step after sign-in. See Multi-factor authentication (MFA) for details on each MFA option and utility-specific setup guides. After completing the wizard, Nectar begins collecting bills in the background. You can monitor progress from the Connections list.