Austin Energy Data Access Guide
Austin Energy is a municipal electric utility owned by the City of Austin, Texas, serving approximately 562,000 customers. As one of the few municipal utilities with Green Button Connect My Data support (via Smart Meter Texas), Austin Energy offers comprehensive data access including 15-minute interval data, Green Button DMD/CMD, and third-party CSP authorization through the ERCOT-administered Smart Meter Texas platform.
How to Get Your Austin Energy Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| Billing Portal (CoAUtilities) | ✓ | ✓ | Residential, Business | Billing, monthly usage | Real-time | PDF, Green Button XML |
| Smart Meter Texas (15-min) | ✓ | ✓ | Residential, Business | 15-minute interval usage | Next day | CSV, API (REST/SOAP) |
| Green Button Download My Data | ✓ | — | Residential, Business | Interval data, billing | Real-time download | ESPI XML |
| Green Button Connect My Data | ✓ | ✓ | Residential, Business | 15-minute intervals, billing | Automated daily | ESPI XML via OAuth API |
| Energy Profiler Online | ✓ | ✓ | Large commercial | 15-min interval, demand, power factor | 24 hours | Web portal, export |
| Austin Energy App | ✓ | ✓ | Residential, Small commercial | Daily usage, cost projections | 24 hours | Web/mobile, Green Button |
Billing Data Access
Austin Energy customers access billing data through the City of Austin Utilities Online Customer Care portal (CoAUtilities). The portal provides current and historical billing statements, usage comparisons, and Green Button data download.
What Data Is on Your Austin Energy Bill
- Current and historical billing statements (PDF format)
- Billing period details and charges breakdown
- Energy usage in kWh and dollar amounts
- Projected next bill amount
- By-day and by-month usage comparisons
- Rate tier information and structure
- Solar production data (for solar customers)
How to Download Austin Energy Bills (Business & Commercial)
- 01Register at https://coautilities.com with business account information
- 02For large commercial customers, contact Austin Energy at 512-482-5346 to enroll in Energy Profiler Online
- 03Access 15-minute interval data, demand analysis, and multi-site comparison through Energy Profiler Online
- 04Download Green Button XML data from the portal for external analysis
How to Download Austin Energy Bills (Residential)
- 01Visit https://coautilities.com and create an account using email, account number, and service address
- 02Log in with username and password
- 03Navigate to "Billing" or "Your Energy Use" section
- 04View current and historical bills in PDF format
- 05Click "Download Data to Green Button" for standardized ESPI XML export
- 06Set email/SMS alerts for bill amount thresholds
Third-Party Access to Austin Energy Billing Data
Smart Meter Texas (CSP Authorization)
- 01Third-party registers as Competitive Service Provider (CSP) at https://www.smartmetertexas.com/
- 02Complete company registration form with business information and DUNS number if required
- 03Customer logs into Smart Meter Texas and grants data sharing permission to the CSP
- 04Customer selects authorization scope and duration (12 months typical)
- 05CSP receives automated API access to 15-minute interval data via OAuth 2.0
Authorized User on CoAUtilities
- 01Account holder logs into https://coautilities.com
- 02Navigate to "Manage Your Utility Account" and select "Add a Financially Responsible, Authorized User"
- 03Enter third party's name, ID number, and contact information
- 04Third party receives invite to activate account and can view bills and make payments
Want to understand the charges on your bill?
See the Austin Energy Rate Schedules & Tariff Guide →Interval Data & Smart Meters
Austin Energy has deployed 490,000+ Landis+Gyr AMI smart meters enabling 15-minute interval data access. Commercial customers access data through Energy Profiler Online, while all customers can access interval data via Smart Meter Texas.
How to Download Austin Energy Interval Data via Green Button
- 01Log in at https://coautilities.com or https://austinenergyapp.com
- 02Navigate to "Your Energy Use" or "Energy Use Details"
- 03Click "Download Data to Green Button" button
- 04Receive XML file in NAESB REQ.21 ESPI format
- 05Import into any Green Button compliant application for analysis
How to Download Austin Energy Interval Data via Portal
- 01Register at https://www.smartmetertexas.com/ with email and utility account number
- 02Navigate to "Reports" section on the Smart Meter Texas dashboard
- 03Select date range to view 15-minute interval data
- 04Export report to CSV or PDF format
- 05Request on-demand meter reads for immediate data
- 06For commercial customers: contact 512-482-5346 to enroll in Energy Profiler Online for 15-minute data with multi-site aggregation
Interval data is essential for rate comparison and TOU analysis.
See which Austin Energy rate schedule is best for your usage pattern →Third-Party API Access
Smart Meter Texas is the ERCOT-administered platform providing Texas retail electric customers access to 15-minute interval data and enabling third-party data sharing via Competitive Service Provider (CSP) registration with OAuth 2.0 authorization.
How to Register as a Austin Energy API Vendor
- 01Register as Competitive Service Provider at https://www.smartmetertexas.com/ by clicking "Register as Third Party"
- 02Complete company registration form with business name, address, and DUNS number
- 03Designate primary administrator and add staff members for customer agreement management
- 04Send invitation link to customers for data authorization
- 05Customer logs in and grants data sharing permission, selecting scope and duration
- 06Receive OAuth 2.0 API credentials and implement authorization flow
- 07Use REST/SOAP APIs to retrieve 15-minute interval data, meter readings, and usage reports
- 08Monitor authorization status and handle annual renewals
EDI (Electronic Data Interchange)
Austin Energy does not publicly document an EDI program for automated billing data exchange. As a municipal utility, Austin Energy operates outside the ERCOT competitive market EDI infrastructure used by investor-owned utilities in Texas. Business customers requiring automated data access should use Smart Meter Texas CSP registration or Energy Profiler Online.
How to Enroll in Austin Energy EDI
- 01EDI is not available through Austin Energy — no public enrollment process exists
- 02For automated billing access, register as a CSP on Smart Meter Texas for OAuth-based API access
- 03For large commercial accounts, contact Austin Energy at 512-482-5346 to discuss custom data delivery arrangements
Rate Schedules & Tariff Analysis
Austin Energy rates are set by the Austin City Council (not the Texas PUC). The utility uses a unique five-tier residential rate structure designed to incentivize conservation, and offers commercial demand rates, Value of Solar tariff, and the GreenChoice renewable energy program. Unlike most Texas utilities, Austin Energy is NOT part of ERCOT retail choice — customers cannot switch providers.
Austin Energy Rate Schedule List
| Schedule | Applicability |
|---|---|
| Residential (Tiered) | All residential customers — five progressive tiers based on monthly kWh consumption |
| Commercial <10 kW | Small commercial customers with demand under 10 kW |
| Commercial 10-300 kW | Medium commercial customers with demand 10-300 kW (demand charges apply) |
| Commercial >300 kW | Large commercial and industrial customers with demand above 300 kW |
| Primary Voltage >3 MW | Very large industrial customers taking service at primary voltage |
| Transmission Voltage | Largest customers taking service at transmission level |
| Value of Solar (VOS) | Solar customers — credit rate based on avoided cost of solar generation |
| GreenChoice | Voluntary 100% renewable energy subscription with fixed-price wind/solar contracts |
Austin Energy Rate Features & TOU Details
- Five-tier progressive residential rates — higher consumption pays more per kWh (conservation incentive)
- Demand charges for commercial customers above 10 kW
- Not part of ERCOT retail competition — Austin Energy is a regulated municipal monopoly
- Rates set by Austin City Council, not Texas PUC
- Value of Solar tariff credits solar customers at avoided-cost rate (not net metering)
- GreenChoice program locks in renewable energy price for 10-20 year terms
- Community Benefit Charge funds low-income assistance, energy efficiency, and economic development
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Austin Energy Rate Optimization Guide →Other Data Access Programs
Energy Profiler Online
Free service for large commercial customers providing 15-minute interval data (24/7/365), executive dashboards, multi-site aggregation, demand alerts, and customizable reports. Data posted within 24 hours of actual usage.
- 01Contact Austin Energy Commercial Services at 512-482-5346
- 02Verify meter compatibility and facility qualification
- 03Receive credentials and access the Energy Profiler Online portal
- 04View 15-minute interval data, demand patterns, and historical trends
Austin Energy App
Free web and mobile app for all customers providing daily usage data, cost projections, tiered rate visualization, high-usage alerts, and Green Button data download.
Commercial Demand Response Program
Third-party DR vendors can receive authorization to manage load reduction with energy consumption data for baseline calculation and event verification.
Open Data Portal
Public aggregate datasets including system peak demand, energy sales by customer class, and utility rates. Available in CSV, JSON, XML, RDF formats via Socrata API with no authentication required.
Limitations & Considerations
- ⚠No public EDI documentation available - capabilities unclear for billing data exchange
- ⚠No dedicated developer documentation portal or API key management system
- ⚠Energy Profiler Online limited to large commercial customers only
- ⚠Adding authorized users requires manual contact with utility
- ⚠Opower behavioral data not accessible via API to third parties
- ⚠Historical interval data retention periods not clearly documented
Austin Energy Data Access FAQ
How do I download 15-minute interval data from Austin Energy?▾
Sign into Austin Utilities Customer Connect (coautilities.com), navigate to My Usage, select your date range, and export as Green Button XML or CSV. 15-minute interval data is available for all smart meter accounts with 13+ months of history.
Does Austin Energy support third-party API access like Green Button Connect?▾
Austin Energy does not offer a formal third-party API program (Connect My Data is not implemented). Third parties must work through manual authorization with customer consent. Contact Austin Energy directly for custom data sharing arrangements.
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