Energy and utility management for healthcare

Hospitals cannot power down during a price spike, and a missed utility payment at a clinical site is a patient safety issue. Nectar collects and validates every utility bill across hospitals, clinics, and medical offices, pays them on time, and finds savings in tariffs, tax exemptions, and billing errors without touching operations.

Hospital exterior with its central energy plant

Hospitals are among the most energy-intensive building types. They run around the clock, condition air to strict standards, and rely on steam, natural gas, and backup fuel as well as electricity. A health system adds dozens or hundreds of clinics, medical office buildings, and labs, each with its own accounts and utilities.

Health systems also face pressure from boards, communities, and climate commitments to report and reduce emissions, and many nonprofit systems pay taxes on utilities they may be exempt from. Nectar gives facilities, finance, and sustainability teams one validated data set across every site.

Challenge

A missed payment can threaten service at a clinical site.

Solution

Nectar pays US utility bills on time through regulated payment partners, escalates bills as due dates approach, and forwards disconnection notices to site contacts within one business day.

Challenge

Hospitals and hundreds of clinics have no single view of utility spend.

Solution

Bills for every site are collected from 7,000+ utilities and parsed at the line-item level, with missing and late bills tracked by site and every value linked to its source bill.

Challenge

Tax-exempt sites pay sales and utility taxes anyway.

Solution

Each account is checked for tax treatment against its site and use. Nectar files for refunds on past bills where a site qualifies and corrects the exemption going forward.

Hospitals and clinics in one view

Electricity, natural gas, steam, water, fuel, and waste are tracked for every hospital and ambulatory site. Hospitals are compared with each other and clinics with clinics, on cost and energy intensity, with weather-normalized trends and custom variables such as licensed beds or patient visits.

Property data stays synced with ENERGY STAR Portfolio Manager, which scores hospitals and medical offices, and data exports to your carbon accounting platform with an audit trail.

Outpatient clinic building with a parking lot

Budgets and capital planning

Saved budget and forecast scenarios for each site and commodity track actuals and variance as bills arrive. Every electric and gas account is reviewed against the rate schedules it qualifies for, and a historical bill audit reviews up to 36 months of past bills for errors, refunds, and exemptions.

Energy projects are recorded with their cost and expected savings and measured against a weather-normalized baseline, so the next capital request is based on measured results.

Chillers and pipework in a hospital central plant

Why healthcare teams choose Nectar

Nectar budgeting forecasts — platform dashboard screenshot

Data

Every bill for every hospital, clinic, and office parsed at 99.2% accuracy, with completeness tracked by site and every value linked to its source document.

Automation

Bills collected and validated as they are issued, paid on time with escalating reminders, and synced with ENERGY STAR and your carbon platform.

Service

Disconnection notices forwarded within one business day, tax exemption refunds filed, and a named customer success manager for your health system.

What changes for healthcare teams

Every clinical site paid on time

Before Nectar, utility bills waited in inboxes and occasionally triggered shutoff notices. After, bills are validated and paid before their due dates.

→ Utility bill payments

Tax exemptions applied

Before Nectar, exempt sites paid sales and utility taxes on every bill. After, exemptions are applied and past taxes are refunded where a site qualifies.

→ Historical bill audit

ENERGY STAR scores kept current

Before Nectar, hospital benchmarking was updated once a year. After, property data stays synced with Portfolio Manager.

→ ENERGY STAR

Incentives claimed for upgrades

Before Nectar, rebates for lighting and HVAC upgrades went unclaimed. After, applications are prepared and tracked through to payment.

→ Projects, rebates, and grid programs

Frequently asked questions

Does Nectar change how our hospitals operate?

No. Nectar works from utility bills and interval data, not building controls. Savings come from tariffs, billing errors, tax exemptions, procurement, and projects you approve.

Can Nectar recover sales tax paid by tax-exempt sites?

Where a site qualifies, Nectar files for refunds on past bills, generally up to 36 months or longer where a utility accepts claims, and corrects the exemption going forward.

Does Nectar track steam and backup fuel?

Yes. Steam, fuel, and waste are collected alongside electricity, gas, and water, so Scope 1 and 2 inputs for each site come from one data set.

One platform for every utility decision

Utility bill management, energy cost management and procurement, and sustainability reporting in one system, shared by energy, finance, operations, and sustainability teams.

Nectar utility bill management — utility data management feature

Utility bill management

Every bill for every utility, waste, and telecom account collected, parsed at the line-item level, and tracked against its expected date.

Automated bill collectionData completenessAudit trailAI agent and smart reports
Nectar sustainability reporting and benchmarks — utility data management feature

Sustainability reporting and benchmarks

Audit-ready data for ESG reporting, site benchmarks, ENERGY STAR sync, and exports to carbon accounting platforms.

BenchmarksENERGY STAR Portfolio ManagerESG and carbon integrationsWaste and recycling
Nectar bill audit, bill pay, and ap — utility data management feature

Bill audit, bill pay, and AP

Errors caught before payment, past overcharges recovered, and validated bills paid on time or delivered to your AP system.

Utility bill auditsHistorical bill auditUtility bill paymentsAP and ERP integration
Nectar energy cost management and procurement — utility data management feature

Energy cost management and procurement

Tariff and rate optimization, demand management, and procurement advisory. Customers typically save 3 to 5% of annual utility spend.

Tariff and rate optimizationDemand managementProcurement advisoryBudgeting and forecasts

Loved by customers in every industry

Customer Stories
Featured

How Thomas Foods automated more than 90% of its utility data collection

Thomas Foods International uses Nectar to collect and organize utility data across its US facilities, replacing manual bill downloads and spreadsheet entry.

“Using Nectar has significantly streamlined the process of gathering and analyzing our utility data. The platform just works!”
Jonathan R., Sustainability Director at Thomas Foods Int., USA — Nectar customer

Jonathan R.

Sustainability Director, Thomas Foods Int., USA

Read the case studyFeatured

Stanwich Energy Boosts Client Value with Nectar's Utility Data Solution

Stanwich Energy announces a new partnership with Nectar to enhance the customer experience through advanced, AI-powered utility data services.

“Partnering with Nectar's AI-driven platform has been groundbreaking, allowing us to tackle changes faster and skip the outdated, painful integration required by other solutions. Having the right information is the first step, and Nectar is exactly what we have been looking for to make that happen.”
Matt Shaw, Managing Director at Stanwich Energy — Nectar customer

Matt Shaw

Managing Director, Stanwich Energy

Read the case study
Jeremy Pike, Sustainability Leader at Idaho Milk Products — Nectar customer

Jeremy Pike

Sustainability Leader, Idaho Milk Products

“Thanks to Nectar's innovative solution, we can accurately assess our environmental impact, becoming a pioneer in sustainability among our peers.”

John O'Connell, CEO and Founder at Stanwich Energy — Nectar customer

John O'Connell

CEO and Founder, Stanwich Energy

“Nectar enables faster insights, smarter forecasting, and more accurate budget tracking. It also strengthens our ability to deliver on key sustainability goals by providing real-time visibility into usage and emissions.”

Matt Greening, Founder and Director at Nettzero — Nectar customer

Matt Greening

Founder and Director, Nettzero

“Nectar serves as a reliable and cost-effective technology solution to extract, store, and analyse sustainability data leading to enhanced reporting capabilities and streamlined workflows.”

Ready to get started with Nectar?

Try your utility bill on our live demo or get in touch

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Learn more about Nectar

How hard can data collection get? What has worked for companies? We've got it all covered.

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Utility bill management and AI

How AI changes utility bill management, from automated data extraction and anomaly detection to centralized control of utility spend across a portfolio.

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How Nectar parses granular utility cost data — Nectar blog

How Nectar parses granular utility cost data

How Nectar separates supply, delivery, and demand charges on every bill, so energy and finance teams can see exactly what drives utility spend.

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Carbon accounting requires accurate utility data collection — Nectar blog

Carbon accounting requires accurate utility data collection

Carbon accounting has 3 steps: data collection, emissions calculation, and data reporting. Error rates of 10% in data collection compound into worse error in the CDP report. Garbage in, garbage out.

Read more

Nectar is an AI-native utility bill management platform for commercial and industrial organizations, with 99.2% line-item parsing accuracy, coverage of 7,000+ utility providers, and automated data collection.

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Data Completeness ViewAutomated Data CollectionCarbon Accounting IntegrationsAudit TrailTariff and Rate OptimizationsLate Penalties and Tax TrackingUtility Bill PaymentsUtility Bill AuditsBudgeting and ForecastsBenchmarks and AuditsEnergyStar IntegrationDemand ManagementHistorical Bill AuditProcurement AdvisoryProjects, Rebates, and Grid ProgramsWaste and RecyclingUtility Account Open and CloseAP and ERP IntegrationAI Agent and Smart Reports