Carteret-Craven Electric Cooperative (CCEC) Data Access Guide

Carteret-Craven Electric Cooperative is a member-owned cooperative serving ~43,136 metered accounts across four coastal North Carolina counties, operating since 1940 with NCEMC wholesale power. Members access bills and 13 months of monthly usage through the PowerPay24 portal (NISC SmartHub backend), and 15-minute AMI interval data is technically reachable via the undocumented SmartHub API — but no Green Button, EDI, or formal third-party programs exist.

North Carolina · Electric Cooperative·43,136 customers·Last updated May 27, 2026

How to Get Your Carteret-Craven Electric Cooperative (CCEC) Data: All Access Methods

Method1st Party3rd PartyCustomer TypesData TypesLatencyFormat
PowerPay24 PortalResidential, commercial, and prepaid membersBilling, 13 months monthly kWh, TOU analysisMonthlyWeb / PDF
SmartHub API (undocumented)Members; authorized third parties with credentials15-minute interval kWh1-3 years historical (estimated)JSON / CSV
Direct Utility RequestAny member or authorized third partyBilling, interval, custom reportsCase-by-case turnaroundPDF / CSV via email
Green Button / EDINot availableN/AN/AN/A
01

Billing Data Access

CCEC provides billing access through PowerPay24 (with NISC SmartHub integration) on web and mobile. The portal shows the full current bill and a 13-month rolling usage chart with temperature overlays and TOU savings tracking. No formal third-party billing program exists.

What Data Is on Your Carteret-Craven Electric Cooperative (CCEC) Bill

  • Full current billing statement
  • 13 months of historical monthly kWh usage
  • Time-of-Use savings/losses tracking (TOU accounts)
  • Average high/low temperatures per billing period
  • Water service billing for Harkers Island and Pine Knoll Shores (where applicable)

How to Download Carteret-Craven Electric Cooperative (CCEC) Bills (Business & Commercial)

  1. 01Access PowerPay24 with the commercial account credentials
  2. 02Review the 13-month usage chart and TOU analysis where applicable
  3. 03Request account linking for multi-account portfolios via customer service
  4. 04Contact the CCEC Accounting/Billing Department at (252) 247-3107 for bulk monthly billing reports or custom export formats

How to Download Carteret-Craven Electric Cooperative (CCEC) Bills (Residential)

  1. 01Navigate to https://www.ccemc.com/account/online-account-management/
  2. 02Log into PowerPay24 (no registration required to view or pay a bill online)
  3. 03Open the My Bill tab for the current bill and 13 months of kWh usage
  4. 04Print the current bill to PDF as needed
  5. 05Enable paperless billing and email/SMS bill alerts

Third-Party Access to Carteret-Craven Electric Cooperative (CCEC) Billing Data

Direct Request with Customer Authorization

  1. 01Obtain written customer authorization (required by the utility)
  2. 02Contact CCEC at (252) 247-3107 or (800) 682-2217
  3. 03Submit the customer name, account number, address, date range, data type, and purpose
  4. 04Receive data via email as a PDF report or CSV export

Customer-Authorized Portal Access

  1. 01Customer authorizes the third party in writing to access their PowerPay24 account
  2. 02Third party logs in with customer-provided credentials
  3. 03Export available billing data (PDF bills, usage charts)
  4. 04For interval data, pair with a SmartHub API client or a direct CCEC request
PDF (bills, print-to-PDF)Web portal displayJSON/CSV (via SmartHub API tools)

Want to understand the charges on your bill?

See the Carteret-Craven Electric Cooperative (CCEC) Rate Schedules & Tariff Guide →

02

Interval Data & Smart Meters

CCEC has deployed AMI across its territory (beginning in 2014) with 15-minute interval resolution available via the NISC SmartHub backend. The PowerPay24 portal natively shows only monthly trends; 15-minute data requires the undocumented SmartHub JSON API or a special request to the cooperative. SmartHub CSV export has been hourly-only since January 2024.

Meter Technology
AMI smart meters deployed territory-wide since 2014 (some legacy mechanical meters may remain); NISC SmartHub meter data backend with Milsoft systems for some backend operations.
Electric Granularity
15-minute via SmartHub API; monthly in PowerPay24 portal; hourly via CSV export

How to Download Carteret-Craven Electric Cooperative (CCEC) Interval Data

  1. 01Log into PowerPay24 for monthly usage trends (13 months)
  2. 02For 15-minute data, configure a SmartHub API client (e.g., tedpearson/electric-usage-downloader) with the customer's credentials
  3. 03Export interval data to CSV, InfluxDB, or Grafana
  4. 04Alternatively, contact CCEC at (252) 247-3107 to request an interval data export for a specific account

Interval data is essential for rate comparison and TOU analysis.

See which Carteret-Craven Electric Cooperative (CCEC) rate schedule is best for your usage pattern →

03

Green Button Access

Download My Data

Not implemented — there is no Green Button download in the PowerPay24 portal. North Carolina does not mandate Green Button for cooperatives.

Connect My Data

Green Button Connect My Data and ESPI are not supported as of May 2026.

API Standard
Not implemented

04

Third-Party API Access

CCEC offers no official API or developer portal. The NISC SmartHub backend supports an undocumented JSON API for 15-minute interval data using customer credentials (interoperability use permitted under DMCA Section 103(f)). Nectar provides API access to CCEC billing and interval data — see docs.nectarclimate.com. NISC has announced intent to release customer-facing APIs, with no confirmed timeline.

Program
NISC SmartHub API (undocumented) / Nectar
Auth Method
SmartHub/PowerPay24 customer credentials (with explicit written customer authorization)
Rate Limits
Not published
Interval Latency
1-3 years of historical interval lookback (estimated)

How to Register as a Carteret-Craven Electric Cooperative (CCEC) API Vendor

  1. 01Use Nectar's API to retrieve CCEC billing and interval data — see docs.nectarclimate.com for integration guides
  2. 02Otherwise, obtain written customer authorization and PowerPay24 credentials
  3. 03Implement a SmartHub API client to pull 15-minute interval data programmatically
  4. 04For one-off needs, submit a formal data request to CCEC with the customer's authorization (email delivery, PDF/CSV)

05

EDI (Electronic Data Interchange)

No formal EDI program is documented — no trading partner enrollment, VAN information, or transaction set support (810/814/820/867). CCEC uses Milsoft Utility Solutions for some backend systems but does not advertise external EDI interfaces. Businesses can inquire at (252) 247-3107 about accounts payable/receivable EDI or MultiSpeak 3.0 compliance.


06

Rate Schedules & Tariff Analysis

CCEC publishes rate information including Time-of-Use options on its Rate Information page. TOU customers can track monthly and annual savings versus standard rates directly in the PowerPay24 portal.

Carteret-Craven Electric Cooperative (CCEC) Rate Features & TOU Details

  • Time-of-Use rate plans with in-portal savings tracking
  • Prepaid account support via PowerPay24
  • Water service billing for Harkers Island and Pine Knoll Shores

For a deeper analysis including cost optimization strategies and historical rate trends:

Read the full Carteret-Craven Electric Cooperative (CCEC) Rate Optimization Guide →

07

Other Data Access Programs

Connect My Thermostat (Demand Response)

Residential demand response program allowing CCEC to remotely adjust enrolled smart thermostats during peak events, part of NISC's broader DERMS ecosystem. Not a data access program, but evidence of smart home integration capability.

  1. 01Confirm residential eligibility
  2. 02Install a compatible smart thermostat
  3. 03Enroll and accept the program terms
  4. 04CCEC adjusts the thermostat during demand response events

08

Carteret-Craven Electric Cooperative (CCEC) Data Access FAQ

Can C&I members get 15-minute interval data from CCEC?

Yes, with caveats. CCEC's AMI meters (deployed since 2014) record 15-minute intervals stored in the NISC SmartHub backend, but the PowerPay24 portal only shows 13 months of monthly usage. 15-minute data is retrievable via the undocumented SmartHub JSON API using account credentials (open-source clients exist), or by special request to CCEC at (252) 247-3107. CSV export has been hourly-only since January 2024.

Does CCEC support Green Button, EDI, or an official API?

No. There is no Green Button download or Connect My Data, no ESPI, no EDI trading partner program, and no official public API. NISC has announced intent to release customer-facing APIs in the future, but no timeline is confirmed.

How do third parties access a member's CCEC data?

Three routes: (1) Nectar provides API access to CCEC billing and interval data — see docs.nectarclimate.com; (2) submit a formal data request to CCEC with written customer authorization (PDF/CSV via email); or (3) use customer-provided PowerPay24/SmartHub credentials under a data-sharing agreement, optionally with a SmartHub API client for interval data.

How much billing history does the PowerPay24 portal show?

A 13-month rolling window of monthly kWh usage with temperature overlays, plus the full current bill. Extended history beyond 13 months may be available on request to customer service. TOU accounts also see monthly and annual savings versus standard rates.

What does Nectar's roadmap support level mean for CCEC?

CCEC is on Nectar's roadmap: automated ingestion is planned but not yet productized. Today, Nectar works with member-exported bills, direct CCEC data requests, or customer-authorized SmartHub API pulls for 15-minute interval data while native integration is built out.

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