Foley Board of Utilities (Riviera Utilities) Data Access Guide
Foley Board of Utilities operates as Riviera Utilities, a municipal utility serving roughly 58,000 electric customers across Baldwin County, Alabama. It has deployed AMI smart meters and offers online billing and usage monitoring through the MyMeter (VertexOne) and ViewMyBill portals, but provides no Green Button, public API, or EDI data access.
How to Get Your Foley Board of Utilities (Riviera Utilities) Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| MyMeter Portal (VertexOne) | ✓ | — | Residential, Commercial, Industrial | Bills, balance, usage (AMI) | Per meter-read schedule | Web view, PDF |
| ViewMyBill Portal | ✓ | — | All customers | Bills, billing history | Per billing cycle | PDF (web view) |
| Letter of Authorization (Manual) | — | ✓ | All customers | Billing/usage reports | Case-by-case (no SLA) | PDF / manual |
Billing Data Access
Riviera Utilities offers limited digital billing access through two portals: ViewMyBill (statement viewing and payment) and the MyMeter (VertexOne) customer portal. Bills are viewable and downloadable as PDF only; no CSV, XML, or machine-readable export is documented, and there is no public API or bulk download.
What Data Is on Your Foley Board of Utilities (Riviera Utilities) Bill
- Current bill and balance
- Billing history (PDF view)
- Usage tracking (with AMI meter)
- Payment history
- Usage alerts and thresholds
How to Download Foley Board of Utilities (Riviera Utilities) Bills (Business & Commercial)
- 01Register for the MyMeter portal at https://myaccount.rivierautilities.com using the business account number
- 02View bills, balance, and usage (if an AMI meter is deployed)
- 03Download PDF statements; note that CSV/XML export is not available
- 04For data not in the portal, contact Customer Service at (251) 943-5001 or cs@rivierautilities.com
How to Download Foley Board of Utilities (Riviera Utilities) Bills (Residential)
- 01Visit https://myaccount.rivierautilities.com (MyMeter) or https://riviera.viewmybill.net (ViewMyBill)
- 02Click Create an Account / Register
- 03Enter the name on the account and account number
- 04Provide an email address and create a password
- 05Confirm the email activation link
- 06Log in to view bills, usage, and balance
- 07Optionally enable paperless billing and automatic payments
Third-Party Access to Foley Board of Utilities (Riviera Utilities) Billing Data
Letter of Authorization (Manual)
- 01Customer signs a Letter of Authorization (LOA); signature may need to be notarized
- 02Third party submits the LOA to Riviera Utilities Customer Service at (251) 943-5001 or cs@rivierautilities.com
- 03Utility reviews the request and determines a data provision method on a case-by-case basis
- 04Data may be provided manually as PDF reports; no SLA or guaranteed format
Want to understand the charges on your bill?
See the Foley Board of Utilities (Riviera Utilities) Rate Schedules & Tariff Guide →Interval Data & Smart Meters
Riviera Utilities is actively deploying AMI smart meters across its electric, gas, and water territory. Customers with AMI meters can view usage trends, year-over-year comparisons, and alerts through the MyMeter portal, but there is no documented 15-minute or 30-minute interval data export and no Green Button or ESPI support.
How to Download Foley Board of Utilities (Riviera Utilities) Interval Data via Green Button
- 01Green Button is not implemented by Riviera Utilities.
- 02View usage through the MyMeter portal at https://myaccount.rivierautilities.com instead.
- 03For raw data, submit a Letter of Authorization request to Customer Service.
Interval data is essential for rate comparison and TOU analysis.
See which Foley Board of Utilities (Riviera Utilities) rate schedule is best for your usage pattern →Third-Party API Access
Riviera Utilities does not publish a REST or SOAP API, developer portal, or OAuth endpoints, and has no documented Share My Data program. The only path for utility-direct third-party access is a customer-signed Letter of Authorization handled manually by Customer Service. Nectar provides API access to this utility's billing and interval data — see docs.nectarclimate.com.
How to Register as a Foley Board of Utilities (Riviera Utilities) API Vendor
- 01Obtain a signed (and possibly notarized) Letter of Authorization from the customer
- 02Submit the LOA to Riviera Utilities Customer Service at (251) 943-5001 or cs@rivierautilities.com
- 03Utility evaluates the request case-by-case and provides data manually if approved
EDI (Electronic Data Interchange)
How to Enroll in Foley Board of Utilities (Riviera Utilities) EDI
- 01EDI is not offered. For any custom data-exchange arrangement, contact Customer Service at (251) 943-5001 or cs@rivierautilities.com and ask for the IT or Business Systems department.
Sources
Rate Schedules & Tariff Analysis
For commercial and industrial accounts, Riviera Utilities uses a demand-threshold structure. Below 50 kW, Rate 604 Part I is energy-only at 11.52 cents/kWh with a $32.75 customer charge. At 50 kW and above, Part II introduces a substantial demand charge ($6.554/kW on the first 1,000 kW) plus declining-block energy (8.87 then 7.52 cents/kWh), a 75% demand ratchet, a $300 minimum, and a low-power-factor surcharge - making peak demand and power factor the dominant cost levers for larger accounts. An Energy Cost Adjustment (ECA) factor is applied on top of base rates.
Foley Board of Utilities (Riviera Utilities) Rate Schedule List
| Schedule | Applicability |
|---|---|
| Rate 604 Part I - General Service (under 50 kW) | Energy-only commercial service |
| Rate 604 Part II - General Service (50 kW and over) | Demand-metered commercial service |
| Rate 605 - Three-Phase Industrial Service | Three-phase industrial loads |
Foley Board of Utilities (Riviera Utilities) Rate Features & TOU Details
- 50 kW demand threshold between Rate 604 Part I and Part II
- Demand charge with a tier break at 1,000 kW (Part II)
- Declining-block energy charge above 300,000 kWh (Part II)
- 75% demand ratchet on the 15-minute peak (Part II)
- Low-power-factor surcharge above 90% PF threshold (Part II)
- Energy Cost Adjustment (ECA) applied to all schedules
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Foley Board of Utilities (Riviera Utilities) Rate Optimization Guide →Other Data Access Programs
Customer Service Portal (CSS)
A general customer-service portal for service requests, applications, disconnects, and outage reporting. It is for account management, not data export or interval data access.
- 01Visit https://css.rivierautilities.com/css/public/login
- 02Log in or register for service management
- 03Submit service requests or inquiries 24/7
Rate Schedules & Tariffs
Riviera Utilities publishes its electric, gas, water, and wastewater rate schedules as PDFs on its website. These are informational and do not provide automated access to customer-specific billing calculations.
- 01Visit https://www.rivierautilities.com/services/rates
- 02Select the relevant electric, gas, or water schedule PDF
Limitations & Considerations
- ⚠No public REST or SOAP API and no developer portal.
- ⚠No Green Button Download My Data or Connect My Data (no ESPI support).
- ⚠No EDI program (no 814/820/867 transactions).
- ⚠No CSV/XML or bulk export; bills are PDF view-only.
- ⚠No interval (15-minute/30-minute) data download.
- ⚠No data aggregator partnerships; third-party access is manual via Letter of Authorization.
Foley Board of Utilities (Riviera Utilities) Data Access FAQ
Can a C&I energy manager access Riviera Utilities data via API or Green Button?▾
No. Riviera Utilities has no public API, no Green Button (Download or Connect My Data), and no aggregator partnerships. Data access is limited to viewing bills and usage in the MyMeter and ViewMyBill portals, with PDF as the only downloadable format. Bulk or machine-readable data requires a manual Letter of Authorization request.
What rate schedule applies to a commercial or industrial electric account?▾
Most commercial and industrial accounts fall under Rate 604 (Single-Phase or Three-Phase General Electric Service), which splits into Part I for demand under 50 kW and Part II for demand of 50 kW or more. Larger three-phase industrial loads may qualify for Rate 605 (Three-Phase Industrial Electric Service). Confirm the applicable schedule with Customer Service.
How are demand charges structured for large commercial accounts?▾
Under Rate 604 Part II (demand 50 kW or more), the verified tariff applies a demand charge of $6.554/kW for the first 1,000 kW and $6.254/kW above 1,000 kW, plus an energy charge of 8.87 cents/kWh for the first 300,000 kWh and 7.52 cents/kWh above that, with a $300 minimum monthly bill and a low-power-factor surcharge. Figures are from the Twelfth Revision effective November 1, 2023.
Is interval (15-minute) data available for our facility?▾
Riviera Utilities does not document downloadable 15-minute or 30-minute interval data. Note that for Rate 604 Part II billing demand is based on the maximum integrated 15-minute demand, but that data is not exposed for export; AMI usage is viewable only as daily/monthly summaries in MyMeter.
How does a third party get authorized to pull our usage and billing data?▾
Riviera Utilities has no automated authorization portal. The customer must sign a Letter of Authorization (possibly notarized) and submit it to Customer Service at (251) 943-5001 or cs@rivierautilities.com. The utility then provides data manually on a case-by-case basis with no guaranteed turnaround or format.
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