Fort Hill Natural Gas Authority (FHNGA) Data Access Guide
Fort Hill Natural Gas Authority is a non-regulated South Carolina municipal gas authority (established 1952) serving 50,674 customers across Oconee, Pickens, and northern Anderson counties. Billing and monthly usage live in the eCARE portal with PDF downloads — but with analog meters and no Green Button, EDI, API, or third-party program, C&I energy teams should plan on customer-shared bills and case-by-case authorization with the utility.
How to Get Your Fort Hill Natural Gas Authority (FHNGA) Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| eCARE Portal | ✓ | — | Residential and commercial | Billing history, monthly consumption (Therms/CCF) | Monthly | Web / PDF |
| Case-by-case authorized access | — | ✓ | Consultants with written customer authorization | Billing statements, usage data | 5-20 business days, no SLA | PDF / delegated portal |
| Manual meter self-reads | ✓ | — | All customers | Point-in-time meter readings | On demand (manual) | Manual recording |
Billing Data Access
FHNGA provides billing access through its eCARE portal: current charges, multi-month billing history, usage charges with consumption data, and PDF downloads. There is no API or formal third-party program; consultants typically work from customer-downloaded statements or negotiate delegated access directly with the utility.
What Data Is on Your Fort Hill Natural Gas Authority (FHNGA) Bill
- Current bill and charges
- Multi-month billing history
- Account balance
- Usage charges and consumption data (Therms/CCF)
- Payment methods and recurring payment setup
How to Download Fort Hill Natural Gas Authority (FHNGA) Bills (Business & Commercial)
- 01Register the business account in eCARE for bill and usage history
- 02Track monthly consumption (Therms/CCF) from statements
- 03Call (864) 859-6375 to request detailed account history or annual consumption reports
- 04For consultant access, provide written authorization and negotiate delegated access with the utility
How to Download Fort Hill Natural Gas Authority (FHNGA) Bills (Residential)
- 01Navigate to https://ecare.fhnga.com/ and click Register
- 02Enter the Fort Hill account number, email address, and mailing zip code
- 03Create username and password, accept terms of use
- 04Log in to view the current bill summary and charges
- 05Open Billing History to view or download prior statements as PDF
Third-Party Access to Fort Hill Natural Gas Authority (FHNGA) Billing Data
Direct customer delegation (negotiated)
- 01Customer provides Fort Hill written authorization naming the third party
- 02Third party contacts (864) 859-6375 or Customer.Service@fhnga.com
- 03Fort Hill may require signed authorization forms from both customer and third party
- 04If approved, the third party accesses the account via eCARE with delegated credentials — process is not publicly documented and is negotiated case-by-case
Customer data sharing (manual)
- 01Customer logs into eCARE and downloads billing statements and usage data
- 02Customer provides documents to the third party via email or secure file transfer
- 03Third party works from customer-provided data — the most practical path today
Want to understand the charges on your bill?
See the Fort Hill Natural Gas Authority (FHNGA) Rate Schedules & Tariff Guide →Interval Data & Smart Meters
No interval data exists. Fort Hill uses traditional analog meters with no documented AMI deployment. Usage tracking options are limited to monthly billing-period consumption on statements and manual self-reads using the utility's dial-reading guide.
How to Download Fort Hill Natural Gas Authority (FHNGA) Interval Data
- 01Log into eCARE and view billing statements showing usage in Therms or CCF
- 02Download PDF copies of statements and build a month-over-month tracking spreadsheet
- 03For custom periods, manually read the meter on specific dates using the dial-reading guide
Interval data is essential for rate comparison and TOU analysis.
See which Fort Hill Natural Gas Authority (FHNGA) rate schedule is best for your usage pattern →Sources
Third-Party API Access
FHNGA operates no developer portal, API, ESPI implementation, or Share My Data program. With no standard authorization workflow, third parties work from customer-provided documents or negotiate access case-by-case — with no guaranteed service level, and Fort Hill may decline absent a formal program. Nectar provides API access to this utility's billing data — see docs.nectarclimate.com.
How to Register as a Fort Hill Natural Gas Authority (FHNGA) API Vendor
- 01Call (864) 859-6375 or email Customer.Service@fhnga.com to ask about third-party authorization
- 02Have the customer state authorization directly and confirm in writing
- 03Provide a signed engagement letter, customer authorization letter, privacy statement, and business purpose
- 04Fall back to customer-downloaded eCARE statements when access is declined or slow
EDI (Electronic Data Interchange)
EDI is not available — no ANSI X12/EDIFACT infrastructure, no trading partner program, and no published specifications. Fort Hill is a distribution-only authority (not a transporter), unlike Dominion Energy South Carolina or Piedmont Natural Gas which offer EDI for shipper nominations. Large customers can ask the business team about custom billing integrations.
Sources
Rate Schedules & Tariff Analysis
As a non-jurisdictional authority, FHNGA does not file PSC tariffs; rates are set by its board of directors. The SC ORS confirms it has no authority over non-jurisdictional utilities, including Natural Gas Authorities, except for safety. Rate details are available from the utility directly.
Fort Hill Natural Gas Authority (FHNGA) Rate Features & TOU Details
- Board-set rates — no PSC tariff filings or rate regulation
- Exempt from SC PSC data protection regulation § 103-823.2
- ORS oversight limited to safety
- Distribution-only utility (not a gas transporter)
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Fort Hill Natural Gas Authority (FHNGA) Rate Optimization Guide →Other Data Access Programs
Bank Draft & Recurring Payments
Form-based bank draft enrollment plus recurring payment setup through eCARE; 24/7 automated phone payments at 1-855-288-0675.
Limitations & Considerations
- ⚠No AMI or smart meters — analog meters with monthly reads only
- ⚠No Green Button, ESPI, or any standardized data export
- ⚠No EDI infrastructure or trading partner program
- ⚠No APIs, developer portal, or aggregator integrations
- ⚠No formal third-party authorization framework — access is case-by-case and may be declined
- ⚠As a non-regulated authority, FHNGA is exempt from SC PSC data access and protection standards (S.C. Code Regs. § 103-823.2)
Fort Hill Natural Gas Authority (FHNGA) Data Access FAQ
Can commercial customers get interval gas data from Fort Hill?▾
No. Fort Hill uses traditional analog meters with no documented AMI deployment, so no 15/30-minute or hourly data exists through any system. The only granularity is monthly billing-period consumption (Therms/CCF) in the eCARE portal, supplemented by manual self-reads using the utility's dial-reading guide.
Does Fort Hill support Green Button, EDI, or an API?▾
No. There is no Green Button or ESPI implementation, no EDI infrastructure or trading partner program (FHNGA is distribution-only, not a transporter), and no developer portal or API. The eCARE portal with PDF downloads is the only data channel.
How does a consultant access a client's Fort Hill billing data?▾
Most practically: the customer downloads statements from eCARE and shares them directly. Alternatively, negotiate delegated access — the customer authorizes the third party in writing, the consultant contacts (864) 859-6375 or Customer.Service@fhnga.com with an engagement letter and authorization, and Fort Hill processes the request case-by-case (5-20 business days, no SLA, and the utility may decline since no formal program exists).
Why doesn't the SC Public Service Commission regulate Fort Hill?▾
FHNGA is a non-jurisdictional municipal Natural Gas Authority. The SC Office of Regulatory Staff states it has no authority over non-jurisdictional utilities except safety, so PSC rate regulation, tariff filings, and data protection standards (S.C. Code Regs. § 103-823.2) do not apply. Rates and data policies are set by the authority's board.
What billing data is available in the eCARE portal?▾
Current bill and charges, multiple months of billing history with PDF downloads, account balance, usage charges with monthly consumption in Therms/CCF, and payment management. Register at ecare.fhnga.com with your account number, email, and mailing zip code. There is no CSV/XML export or API.
What should large C&I customers do for automated billing integration?▾
Contact the business team at (864) 859-6375 to discuss custom arrangements — EDI is unavailable, but Fort Hill may refer you to billing service providers that interface with its systems or fulfill direct data file export requests. Annual consumption reports can also be requested from customer service for forecasting.
The Best Way to Access Data from Fort Hill Natural Gas Authority (FHNGA)
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