Fort Loudoun Electric Cooperative (FLEC) Data Access Guide
Fort Loudoun Electric Cooperative (FLEC) is a member-owned cooperative serving roughly 36,300 meters across Blount, Loudon, and Monroe Counties in eastern Tennessee. FLEC has deployed Landis+Gyr AMI smart meters but exposes only a basic billing portal and mobile app — no Green Button, EDI, API, or formal third-party data program, so all advanced data access runs through manual customer-service requests with written authorization.
How to Get Your Fort Loudoun Electric Cooperative (FLEC) Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| Customer Portal (billpay.flec.org) | ✓ | — | Residential, commercial, and industrial members | Bills, balance, payment history, usage view | Monthly bills; portal view | PDF / Web |
| FLEC Mobile App | ✓ | — | All members | Bills, payments, usage graphs (granularity unspecified) | Near real-time portal view | Visual only |
| Manual data request (customer service) | ✓ | ✓ | Members and authorized third parties with written authorization | Billing history, 15-minute interval data (if approved) | 1-2 business days to weeks for setup | PDF / CSV via email or file transfer |
Billing Data Access
FLEC provides basic billing access through its online customer portal and mobile app for residential, commercial, and industrial members. PDF bills and portal viewing are the only documented formats; there is no CSV/XML export or API, and third-party access requires manual arrangements with written customer authorization.
What Data Is on Your Fort Loudoun Electric Cooperative (FLEC) Bill
- Current electric bills
- Account balance and due date
- Billing history (retention period not publicly documented)
- Electricity usage and payment history
- Payment confirmation and tracking
How to Download Fort Loudoun Electric Cooperative (FLEC) Bills (Business & Commercial)
- 01Register the commercial/industrial account on the FLEC portal
- 02Download PDF bills from billing history
- 03For bulk billing history or custom export formats, contact customer service at 1-877-353-2674 (Mon-Fri, 7:30 AM-4:30 PM) or custserv@flec.org
- 04For delegated access, submit a written customer authorization letter referencing account number, data types, and the third party's contact details
How to Download Fort Loudoun Electric Cooperative (FLEC) Bills (Residential)
- 01Go to https://billpay.flec.org/onlineportal/Customer-Login
- 02Enter your account number or user ID and password (or create an account via the sign-up link)
- 03Log into the portal at https://billpay.flec.org/oscp/ and open the billing section
- 04View current and past bills and download PDFs
- 05Sign up for E-Billing for electronic delivery
Third-Party Access to Fort Loudoun Electric Cooperative (FLEC) Billing Data
Manual authorization and data-sharing agreement
- 01Obtain written customer authorization naming the third party, account number, data types, and purpose
- 02Contact FLEC at 1-877-353-2674 or custserv@flec.org with the authorization letter attached
- 03Discuss access method, data formats (likely PDF), update frequency, and confidentiality requirements
- 04Execute any required NDA or data-sharing terms FLEC requests
- 05Receive data via manual processes (email or file transfer) coordinated by customer service
Want to understand the charges on your bill?
See the Fort Loudoun Electric Cooperative (FLEC) Rate Schedules & Tariff Guide →Interval Data & Smart Meters
FLEC operates a Landis+Gyr AMI system (ongoing meter replacement) capable of near-real-time reads, outage detection, voltage monitoring, and load management. Customer access to interval data is limited: the mobile app's usage graphs have unspecified granularity, and 15-minute interval data requires a manual customer-service request.
How to Download Fort Loudoun Electric Cooperative (FLEC) Interval Data
- 01Download the FLEC Mobile app (iOS/Android) and log in
- 02Open the My Usage section to view available usage graphs (feature may be non-functional per app reviews)
- 03For interval data, call 1-877-353-2674 and request 15-minute interval meter data for your account and date range
- 04Specify CSV format if available and explain the use case (audit, efficiency analysis)
- 05Expect delivery via email or portal within 1-2 business days
Interval data is essential for rate comparison and TOU analysis.
See which Fort Loudoun Electric Cooperative (FLEC) rate schedule is best for your usage pattern →Third-Party API Access
FLEC publishes no developer portal, REST/GraphQL API, or OAuth-based authorization framework. The mobile app declares no data sharing with third parties. Consultants must negotiate custom manual arrangements with the utility backed by written customer authorization, potentially with NDA and legal review. Nectar provides API access to this utility's billing and interval data — see docs.nectarclimate.com.
How to Register as a Fort Loudoun Electric Cooperative (FLEC) API Vendor
- 01Draft a customer authorization letter covering billing, interval/usage, demand data, and rate information with a validity period
- 02Call 1-877-353-2674 or email custserv@flec.org and request the data management or commercial accounts manager
- 03Submit the formal request with organization details, business purpose, account numbers, data types, frequency, and format
- 04Negotiate the data-sharing agreement (confidentiality, security, retention, possible fees)
- 05Implement the manual feed — scheduled email exports, FTP, or secure file transfer — and renew authorizations annually
EDI (Electronic Data Interchange)
FLEC does not document EDI support of any kind — no 814/820/867/810/997 transaction sets, no VAN partnerships or AS2 connections, and no trading partner enrollment program. Organizations requiring EDI should contact FLEC directly to confirm and otherwise establish manual exchange processes (portal uploads, email file transfers, FTP) with agreed SLAs.
Rate Schedules & Tariff Analysis
FLEC publishes its rate schedules — residential, small demand, general service, and others — on its Rates page. As a cooperative outside PUC jurisdiction, it files no state tariffs; board policies govern terms of service.
Fort Loudoun Electric Cooperative (FLEC) Rate Schedule List
| Schedule | Applicability |
|---|---|
| Residential | Residential members |
| Small Demand | Small commercial demand-metered accounts |
| General Service | Commercial and industrial general service |
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Fort Loudoun Electric Cooperative (FLEC) Rate Optimization Guide →Other Data Access Programs
TVA EnergyRight Program
FLEC offers the Tennessee Valley Authority's EnergyRight program: energy efficiency audits, conservation rebates, weatherization assistance, and load management. Separate from data access but relevant to energy management initiatives.
Limitations & Considerations
- ⚠No Green Button DMD or CMD despite AMI infrastructure
- ⚠No EDI transactions documented (814, 820, 867, 810)
- ⚠No REST/GraphQL API, developer portal, or ESPI compliance
- ⚠No CSV/XML export from the billing portal — PDF only
- ⚠No formal third-party program or aggregator partnerships; manual processes only
- ⚠Mobile app usage graphs may be non-functional per user reviews
- ⚠Not regulated by the Tennessee PUC — no mandate to provide third-party data access
Fort Loudoun Electric Cooperative (FLEC) Data Access FAQ
Can C&I customers get 15-minute interval data from FLEC?▾
Only by manual request. FLEC's Landis+Gyr AMI meters collect interval data, but there is no self-service export — call 1-877-353-2674 and request 15-minute interval meter data for your account number and date range, specifying CSV if available. Expect delivery by email within 1-2 business days.
Does FLEC support Green Button, EDI, or an API?▾
No. Despite its AMI deployment, FLEC documents no Green Button Download or Connect My Data, no ESPI/REQ.21 compliance, no EDI transaction sets (814/820/867/810), and no REST or GraphQL API. All programmatic-style access reduces to manual customer-service workflows.
How does a consultant or aggregator access FLEC member data?▾
Through a custom manual arrangement. Obtain a signed customer authorization letter covering billing, interval, and demand data; submit it to custserv@flec.org or by phone; negotiate a data-sharing agreement (possibly with NDA); and set up a scheduled email or file-transfer feed. Plan for days-to-weeks of setup and annual authorization renewals.
What billing data formats does the FLEC portal export?▾
PDF only. The portal at billpay.flec.org provides bill viewing, balance, payment history, and PDF downloads, but no CSV or XML export. For bulk billing history or custom formats, contact customer service at 1-877-353-2674.
Is FLEC regulated by the Tennessee Public Utility Commission?▾
No. As a non-profit member-owned cooperative distributing TVA power, FLEC is governed by its bylaws and board policies rather than the PUC, files no state tariffs, and faces no regulatory mandate to offer Green Button or third-party data access — which explains the manual-only data landscape.
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