Hope Gas, Inc. Data Access Guide
Hope Gas, Inc. (d/b/a Hope Gas) is a regulated natural gas local distribution company serving about 125,000 residential, commercial, and industrial customers across 35 West Virginia counties. Formerly Dominion Energy West Virginia, it rebranded in January 2024 and operates under West Virginia PSC jurisdiction. Data access is limited: a web-only My Account portal with no Green Button, public API, or formal third-party data program.
How to Get Your Hope Gas, Inc. Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| My Account Portal (billing/usage) | ✓ | — | Residential, Commercial, Industrial | Bills, monthly usage, payments | Monthly | Web view; PDF via email for eBill |
| Interval / AMI data | — | — | None | None | N/A | N/A |
| Green Button (DMD/CMD) | — | — | None | None | N/A | N/A |
| Public API / Developer portal | — | — | None | None | N/A | N/A |
| Manual customer-mediated sharing | ✓ | ✓ | All | Bills, monthly usage | Manual | PDF / screenshots |
Billing Data Access
Hope Gas provides billing data through its My Account portal (myaccount.hopegas.com), launched January 2024 to replace the prior Manage Your Account system. The portal is web-view only and does not offer CSV, XML, or bulk export. eBill enrollees receive PDF bills by email.
What Data Is on Your Hope Gas, Inc. Bill
- Current and historical billing statements
- Monthly gas usage and consumption patterns
- Payment history
- Account balance and account details
How to Download Hope Gas, Inc. Bills (Business & Commercial)
- 01Register at https://myaccount.hopegas.com/ and select Commercial as the customer type
- 02Provide company name if prompted
- 03Log in and review monthly statements and gas usage
- 04For large-volume needs see https://www.hopegas.com/large-volume/
- 05Contact Customercare@hopegas.com or 1-800-688-4673 for account or data questions
How to Download Hope Gas, Inc. Bills (Residential)
- 01Go to https://myaccount.hopegas.com/
- 02Click Create an Account and enter your Hope Gas account number (issued after Jan 2, 2024)
- 03Set username and password and select Residential customer type
- 04Verify email and log in (first login requires a password change)
- 05Open the Billing section to view statements, usage, and payment history
Third-Party Access to Hope Gas, Inc. Billing Data
Manual customer-mediated sharing
- 01Customer logs into My Account and downloads or screenshots bills and usage
- 02Customer provides documents to the consultant or energy manager
- 03Optionally submit a signed written authorization to Customercare@hopegas.com naming the third party, data types, accounts, and duration
Want to understand the charges on your bill?
See the Hope Gas, Inc. Rate Schedules & Tariff Guide →Interval Data & Smart Meters
Hope Gas does not provide interval (15-minute, 30-minute, or hourly) data. No AMI/smart-meter program for customer data access has been deployed; gas meters are read monthly.
How to Download Hope Gas, Inc. Interval Data via Green Button
- 01Not available — Hope Gas does not offer Green Button download or interval data.
Interval data is essential for rate comparison and TOU analysis.
See which Hope Gas, Inc. rate schedule is best for your usage pattern →Sources
Third-Party API Access
Hope Gas does not maintain a developer portal, public REST/SOAP API, GraphQL endpoint, or webhook delivery, and no Share My Data equivalent exists. Nectar provides API access to this utility's billing data — see docs.nectarclimate.com. Otherwise, third parties rely on manual, customer-mediated document sharing.
How to Register as a Hope Gas, Inc. API Vendor
- 01No API path exists.
- 02Obtain signed customer authorization and collect bills the customer downloads from My Account.
- 03Email Customercare@hopegas.com to inquire about written third-party authorization.
EDI (Electronic Data Interchange)
Supported Hope Gas, Inc. EDI Transaction Sets
| Code | Name | Purpose |
|---|---|---|
| 814 | Enrollment/Change/Drop | Gas industry enrollment and account change requests (NAESB) — capability not publicly confirmed by Hope Gas. |
| 867 | Product Transfer / Usage Report | Monthly and historical usage data exchange (NAESB) — not publicly confirmed. |
How to Enroll in Hope Gas, Inc. EDI
- 01No public EDI documentation is available.
- 02Contact Customercare@hopegas.com / 1-800-688-4673 to ask whether EDI (814, 820, 867) is supported for large-volume or transportation customers.
- 03Request implementation guidelines, supported transaction sets, VAN requirements, and a trading partner agreement.
- 04Provide legal entity, EIN, account numbers, and technical contacts.
Sources
Rate Schedules & Tariff Analysis
For large gas loads, the dominant cost levers are (1) whether the site qualifies for LCI-DS dedicated-facility rates, which slash non-gas commodity and demand charges by roughly an order of magnitude versus LCI-D, and (2) firm vs. interruptible commodity election. The interruptible commodity rate ($3.317/Mcf) is ~28% below firm ($4.607/Mcf), and the MDV firm option lets customers pay a fixed daily-volume charge instead.
Hope Gas, Inc. Rate Schedule List
| Schedule | Applicability |
|---|---|
| LCI-D (Distribution) | Large C&I not on dedicated facilities; $6,932.07/mo customer charge and higher non-gas commodity tiers. |
| LCI-DS (Direct Service) | Large C&I on dedicated, exclusive facilities; $1,639.29/mo customer charge and much lower non-gas tiers. |
| Large General Service (LGS) | Commercial/institutional below LCI thresholds; volumetric structure per tariff. |
Hope Gas, Inc. Rate Features & TOU Details
- Two LCI rate tiers: Distribution (LCI-D) and Direct Service (LCI-DS)
- Tiered non-gas commodity charges declining with volume
- Firm vs. interruptible commodity election
- MDV firm-service option with 90-day notice
- PREP surcharge embedded in customer charge
- Annually recalculated Demand Unit Rate
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Hope Gas, Inc. Rate Optimization Guide →Other Data Access Programs
Budget Billing Plan
Levelized monthly billing to smooth seasonal gas cost swings, enrollable in My Account.
- 01Log into My Account
- 02Open the Billing settings
- 03Enroll in Budget Billing
Large-Volume / Transportation Service
Programs for large-volume customers and natural gas producers, including measurement requirements and EBB access via specialized agreements.
- 01Review requirements at the Large Volume page
- 02Contact Hope Gas commercial services
- 03Negotiate measurement and service agreement terms
Limitations & Considerations
- ⚠No public API, developer portal, or webhook delivery.
- ⚠No Green Button Download or Connect My Data for gas.
- ⚠No interval/AMI data — monthly reads only.
- ⚠No CSV/XML export from the portal; PDF via email only for eBill.
- ⚠No formal Share My Data or third-party authorization portal; sharing is manual.
- ⚠EDI capability is not publicly documented.
Hope Gas, Inc. Data Access FAQ
Can my energy consultant pull Hope Gas usage data via API?▾
No. Hope Gas has no public API, Green Button, or Share My Data program. A consultant must work from bills the customer downloads from My Account, or from copies Hope Gas emails after a signed written authorization. Plan for manual data collection in any C&I engagement.
Does Hope Gas provide interval (hourly/15-minute) gas data for load analysis?▾
No. Gas meters are read monthly and no AMI customer-data program exists. For granular profiling, options are limited to submetering with data logging at customer expense or inferring patterns from process/heating data.
What rate applies to a large commercial or industrial gas account?▾
Large commercial and industrial accounts take service under Rate Schedule LCI. Customers served by dedicated, exclusive facilities qualify for the lower LCI-DS (Direct Service) rates; all other LCI customers pay LCI-D (Distribution) rates, which carry higher customer, demand, and non-gas commodity charges.
Can a large C&I customer choose interruptible service to lower gas cost?▾
Yes. Under Schedule LCI, customers can elect interruptible service (lower Interruptible Gas Commodity Charge of $3.317/Mcf vs. firm $4.607/Mcf) if they have daily measurement equipment, can withstand seven consecutive days of full interruption, and can document seven days of alternate-fuel capability if classified as Human Needs.
How does the firm-service MDV option work for C&I accounts?▾
Firm LCI customers can either nominate a Maximum Daily Volume (MDV) and pay an $8.114/Mcf MDV charge plus the interruptible commodity rate, or pay volumetrically at the firm commodity rate with no MDV. The choice affects predictability vs. total cost; MDV elections require 90 days notice before the Contract Year.
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