Mountaineer Gas Company Data Access Guide
Mountaineer Gas Company is West Virginia's largest natural gas distribution utility, serving about 218,000 customers across 50 counties. Regulated by the WV Public Service Commission and owned by UGI Corporation, it offers basic online and doxo bill access but no Green Button, interval data, EDI, or public API.
How to Get Your Mountaineer Gas Company Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| Online portal (via doxo) | ✓ | — | Residential & C&I | Bills, monthly usage (Mcf) | Real-time view | PDF / web |
| Paperless billing | ✓ | — | Residential & C&I | Bills via email + portal | Monthly | |
| Manual data request | ✓ | ✓ | C&I (with authorization) | Billing & usage history | 5-10 business days | PDF / printed |
| Green Button / API / EDI | — | — | None | Not available | N/A | N/A |
Billing Data Access
Mountaineer Gas provides a basic online portal (via doxo) for viewing and paying bills, plus paperless billing. Customers can view current and historical bills and download PDFs. No machine-readable export (CSV/XML) or third-party authorization portal exists.
What Data Is on Your Mountaineer Gas Company Bill
- Current month bill and amount due
- Billing history (12+ months)
- Payment status and history
- Usage information shown on bill (Mcf)
- Current and previous meter readings
- Next meter read date
- Service address and account details
How to Download Mountaineer Gas Company Bills (Business & Commercial)
- 01Set up an online/doxo account using the business account number and service ZIP
- 02Sign in to view bills, usage, and payment history
- 03Download statements as PDF
- 04For larger data needs, call 1-800-834-2070 to request reports or historical usage (may require a formal request and fee)
How to Download Mountaineer Gas Company Bills (Residential)
- 01Go to mountaineergasonline.com and choose View My Bill / Paperless Billing (routed through doxo)
- 02Create an account using email, account number (with dash), and service ZIP code
- 03Set a password and verify the account
- 04View and download bills as PDF; optionally enable paperless billing
Third-Party Access to Mountaineer Gas Company Billing Data
Manual written authorization (data request)
- 01Customer signs a written authorization naming the third party and the data requested
- 02Third party calls Business Services at 1-800-834-2070 and submits the authorization and a formal data request
- 03Mountaineer Gas reviews (typically 5-10 business days) and may charge a reasonable fee
- 04Data is provided in a non-standard format (PDF/printed); there is no automated or recurring feed
Want to understand the charges on your bill?
See the Mountaineer Gas Company Rate Schedules & Tariff Guide →Interval Data & Smart Meters
Mountaineer Gas does not offer interval/AMI meter data. Meters are read monthly and usage is reported in Mcf (thousand cubic feet) on the bill. No 15-minute, 30-minute, hourly, or real-time data is available. AMI deployment is not publicly documented.
How to Download Mountaineer Gas Company Interval Data via Green Button
- 01Green Button is not implemented at Mountaineer Gas
- 02Use the online portal/doxo to view monthly Mcf usage on bills
- 03Download bill PDFs containing meter readings for record-keeping
Interval data is essential for rate comparison and TOU analysis.
See which Mountaineer Gas Company rate schedule is best for your usage pattern →Third-Party API Access
Mountaineer Gas operates no public developer API, developer portal, ESPI/Connect My Data interface, or webhooks. Third-party access is limited to manual written authorization (data delivered in PDF/printed form) or shared access to a customer's doxo account.
How to Register as a Mountaineer Gas Company API Vendor
- 01Obtain written customer authorization
- 02Call Business Services at 1-800-834-2070 and submit a formal data request
- 03Receive data in a non-standard format; no automated refresh
EDI (Electronic Data Interchange)
How to Enroll in Mountaineer Gas Company EDI
- 01No published EDI program; contact Business Services at 1-800-834-2070 to inquire about electronic data options
Sources
Rate Schedules & Tariff Analysis
Mountaineer Gas C&I bills combine a fixed monthly customer charge, a volumetric delivery charge per Mcf (the regulated margin), and the Purchased Gas Adjustment (PGA) commodity pass-through. PGA commodity rates differed sharply by class in 2026 (about $7.391/Mcf for GS vs. $3.960/Mcf for LGS and IS), so right-sizing the schedule materially affects total cost. Delivery rates are reset only through WV PSC base rate cases, with a major case (26-0003-G-42T) pending for rates no earlier than December 1, 2026.
Mountaineer Gas Company Rate Schedule List
| Schedule | Applicability |
|---|---|
| General Service (GS) | Commercial / small-medium business firm service |
| Large General Service (LGS / LGS-I) | Higher-volume commercial; interruptible variant |
| Industrial / Large Industrial (IS / LIS) | Industrial loads by volume tier |
| General Transportation Service (GTS) | Self-supplying large C&I; delivery-only |
Mountaineer Gas Company Rate Features & TOU Details
- Fixed customer charge plus volumetric delivery charge per Mcf
- Purchased Gas Adjustment (PGA) commodity pass-through, varying by class
- Tiered commercial/industrial schedules (GS, LGS, IS, LIS) by volume
- Transportation (GTS) option for self-supplied customers
- Fully regulated — no retail commodity choice
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Mountaineer Gas Company Rate Optimization Guide →Other Data Access Programs
doxo bill management
Mountaineer Gas has integrated with the doxo bill-pay platform since 2013, letting customers view, manage, and pay bills (including a mobile app). doxo is a third-party aggregator, not a Mountaineer Gas service, and offers no formal third-party data API.
- 01Visit doxo.com/bill-pay/mountaineergas
- 02Create or log into a doxo account
- 03Connect the Mountaineer Gas account using account number (with dash) and service ZIP
- 04View/download bills and set up payments or auto-pay
Tariff & rate schedule library
All Mountaineer Gas rate schedules and rules are published as PDFs on the company website, enabling verification of C&I rate structures and conditions of service.
- 01Open the Rates and Tariffs (Business) page
- 02Download the relevant schedule (GS, LGS, LGS-I, IS, LIS, GTS)
- 03Review the Rules and Regulations PDF for service conditions
Limitations & Considerations
- ⚠No Green Button (Download or Connect My Data)
- ⚠No interval/AMI gas data; monthly Mcf only
- ⚠No public API, developer portal, or webhooks
- ⚠No EDI trading-partner program
- ⚠No formal third-party authorization framework (manual, fee-based requests only)
- ⚠No retail commodity choice — fully bundled regulated service
- ⚠Data export limited to PDF/printed; no automated CSV/XML
Mountaineer Gas Company Data Access FAQ
Can a C&I customer or consultant access Mountaineer Gas usage data via API or Green Button?▾
No. Mountaineer Gas has no Green Button (Download or Connect My Data), no ESPI implementation, and no public API. Commercial usage is available only as monthly Mcf on bills via the online/doxo portal, or through a manual, fee-based data request authorized in writing by the customer.
What interval granularity is available for commercial gas accounts?▾
None. Mountaineer Gas reads meters monthly, so the finest granularity is the monthly billing total in Mcf. No 15-minute, hourly, or daily interval gas data is available; AMI deployment is not publicly documented. Certain large transportation customers may have telemetering under the GTS schedule, but this is not a customer data-access program.
How does a third party obtain a commercial customer's data?▾
There is no authorization portal. The customer provides written authorization naming the third party and the data requested, then the third party submits a formal request to Business Services (1-800-834-2070). Mountaineer Gas may charge a reasonable fee and typically responds in 5-10 business days with PDF/printed data.
Which rate schedule applies to a commercial or industrial gas account?▾
Mountaineer Gas publishes General Service (GS) for typical commercial accounts, Large General Service (LGS and LGS-I) for higher-volume customers, Industrial Service (IS) and Large Industrial Service (LIS) for industrial loads, and General Transportation Service (GTS) for customers arranging delivery-only service. Each schedule's PDF is on the Rates and Tariffs (Business) page.
Is a rate change coming for commercial and industrial customers?▾
Yes. On February 3, 2026, Mountaineer Gas filed a base rate case (Case No. 26-0003-G-42T) seeking about $26.8M in additional annual revenue (roughly an 8.44% overall average increase). The WV PSC suspended the proposed rates, so any new rates would take effect no earlier than December 1, 2026, pending review.
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