North Little Rock Electric Department (NLRED) Data Access Guide

North Little Rock Electric Department (NLRED) is a consumer-owned municipal utility serving roughly 38,000-40,000 customers in North Little Rock and Sherwood, Arkansas. Commercial and industrial customers access billing and usage data through the NISC SmartHub My Account portal, with third-party access handled via a formal Account Holder Information Release Form rather than Green Button or EDI programs.

Arkansas · Municipal Utility·39,000 customers·Last updated May 27, 2026

How to Get Your North Little Rock Electric Department (NLRED) Data: All Access Methods

Method1st Party3rd PartyCustomer TypesData TypesLatencyFormat
My Account Portal (SmartHub)Residential, commercial, and industrialBilling history, usage graphs (hourly/daily)Near real-time portal accessWeb / mobile display
Account Holder Information Release FormAny customer authorizing a third partyAccount info, billing history, balance, usage dataOn request after authorizationEmail release
Reverse-engineered SmartHub APITechnically capable customers (unsupported)15-minute interval data (~1 year)On demandJSON (undocumented)
01

Billing Data Access

NLRED provides online billing access through its My Account portal built on NISC SmartHub, covering residential, commercial, and industrial accounts. Third parties obtain billing data via the Account Holder Information Release Form with customer authorization.

What Data Is on Your North Little Rock Electric Department (NLRED) Bill

  • Current bill and billing history (multiple months/years)
  • Usage graphs and trend analysis
  • Account information (name, address, account number, service address)
  • Current account balance
  • Payment history

How to Download North Little Rock Electric Department (NLRED) Bills (Business & Commercial)

  1. 01Register or log in at https://nlr.smarthub.coop/
  2. 02Enter account number and password
  3. 03Click the Billing or Usage tab
  4. 04View current bill, past bills, and usage trends
  5. 05Download bill if the option is available or capture the web display
  6. 06Set usage alerts if desired

Third-Party Access to North Little Rock Electric Department (NLRED) Billing Data

Account Holder Information Release Form

  1. 01Customer completes the form at https://nlred.formstack.com/forms/foia_account_release
  2. 02Customer provides account number, service address, and authorized third-party details
  3. 03Customer chooses release to a specific person/company or to anyone who requests
  4. 04Customer verifies email address (required for release via email)
  5. 05NLRED releases information to the authorized third party by email
Web portal displayMobile appEmail release (third party)

Want to understand the charges on your bill?

See the North Little Rock Electric Department (NLRED) Rate Schedules & Tariff Guide →

02

Interval Data & Smart Meters

NLRED has deployed smart meters capable of collecting interval data, and customers can view hourly or daily usage graphs in My Account. However, there is no formal Green Button Download My Data or Connect My Data program; 15-minute interval data has only been accessed via an undocumented, reverse-engineered NISC SmartHub API.

Meter Technology
AMI smart meters (deployment via RFP 15-3343 for Smart Meter Installation Services); net-metering and distributed generation supported per Ordinance 9329.
Electric Granularity
Hourly/daily usage graphs in portal; 15-minute interval data via unsupported reverse-engineered API

How to Download North Little Rock Electric Department (NLRED) Interval Data

  1. 01Log in to https://nlr.smarthub.coop/
  2. 02Navigate to the Usage section
  3. 03View usage graphs at hourly/daily granularity
  4. 04Capture data from the page (no documented CSV/XML export)
  5. 05For granular interval data, contact NLRED at (501) 975-8888 to request data exports or custom reports

Interval data is essential for rate comparison and TOU analysis.

See which North Little Rock Electric Department (NLRED) rate schedule is best for your usage pattern →

03

Green Button Access

Download My Data

NLRED has not adopted or certified Green Button Download My Data. No standardized ESPI XML export is available from the My Account portal.

Available To
Not available

Connect My Data

No Green Button Connect My Data or Share My Data program is documented. Third-party access runs through the Account Holder Information Release Form instead.

Available To
Not available

04

Third-Party API Access

NLRED publishes no public API or developer portal. The billing system runs on NISC SmartHub, whose API has been reverse-engineered by open-source projects to pull 15-minute interval data using customer credentials — an unsupported approach. Aggregators and consultants should obtain customer authorization via the Account Holder Information Release Form or contact NLRED directly about bulk data sharing.

Program
No formal API program (NISC SmartHub backend)
Auth Method
Customer account credentials (SmartHub); no third-party OAuth or API keys

How to Register as a North Little Rock Electric Department (NLRED) API Vendor

  1. 01Have the customer complete the Account Holder Information Release Form naming your organization
  2. 02Provide your organization name, business address, phone, and email to the customer for the form
  3. 03Receive authorized data from NLRED by email
  4. 04For bulk or recurring data needs, contact NLRED at (501) 975-8888 / CustServ@NLR.AR.GOV to inquire about data sharing agreements

05

EDI (Electronic Data Interchange)

No formal EDI trading partner program is documented for NLRED. No EDI specifications, implementation guides, or enrollment processes are published, and no support for standard transaction sets (814, 820, 867, 810) is publicly disclosed. NISC supports EDI in some implementations, but NLRED-specific capabilities are undisclosed — contact the utility directly.


06

Rate Schedules & Tariff Analysis

North Little Rock Electric Department (NLRED) Rate Schedule List

ScheduleApplicability
Residential Service (RS)Residential customers
Small General Service (SGS)Small commercial customers
Large General Service (LGS)Larger commercial customers
Large Power Service (LPS)Large power / industrial customers

For a deeper analysis including cost optimization strategies and historical rate trends:

Read the full North Little Rock Electric Department (NLRED) Rate Optimization Guide →

07

Other Data Access Programs

NLR Electric Mobile App

Native iOS and Android apps providing billing, usage, and account access through the NISC SmartHub platform.

  1. 01Download the NLR Electric app from the App Store or Google Play
  2. 02Log in with My Account credentials
  3. 03View bills, usage graphs, and make payments

08

Limitations & Considerations

  • No Green Button DMD/CMD certification — no standardized ESPI XML data export.
  • No formal interval data download program; granular data only via unsupported reverse-engineered SmartHub API.
  • No public API or developer portal for integrations.
  • No public EDI trading partner program or published transaction set support.
  • No documented CSV/XML billing export — bills are web/mobile view only.

09

North Little Rock Electric Department (NLRED) Data Access FAQ

How do commercial customers access billing and usage data from North Little Rock Electric?

Log in to the My Account portal at https://nlr.smarthub.coop/ (built on NISC SmartHub). The Billing and Usage tabs show current and historical bills plus hourly/daily usage graphs, with multiple years of history. Mobile apps for iOS and Android offer the same access.

How can an energy consultant or aggregator get authorized access to a customer's NLRED data?

Have the customer complete the Account Holder Information Release Form at https://nlred.formstack.com/forms/foia_account_release, naming your organization as the authorized party. NLRED then releases account information, billing history, and usage data to your email. Arkansas privacy law requires explicit authorization for individual customer data.

Does NLRED support Green Button or a public API?

No. NLRED has no Green Button Download My Data or Connect My Data certification and publishes no API or developer portal. The only programmatic path is an unsupported, reverse-engineered NISC SmartHub API that exposes about a year of 15-minute interval data using customer credentials — not recommended for production use.

Is interval (smart meter) data available for C&I facilities?

NLRED has deployed AMI smart meters that collect interval data, and the portal shows hourly/daily usage graphs, but there is no formal interval download program. For granular interval exports, contact NLRED at (501) 975-8888 or CustServ@NLR.AR.GOV to request a custom data export.

Does NLRED offer EDI for billing or usage data?

No public EDI trading partner program exists. NLRED publishes no specifications for 814, 867, 810, or 820 transaction sets. Its NISC billing platform supports EDI in some deployments, so direct inquiry to NLRED is the only path for EDI access.

What rate schedules apply to commercial and industrial customers?

NLRED publishes Small General Service (SGS), Large General Service (LGS), and Large Power Service (LPS) tariffs at https://nlrelectric.com/rates/. As a municipal utility, rates are set by city ordinance rather than the Arkansas PSC, and there is no competitive supplier choice.

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