Provo City Power (Provo City Corporation) Data Access Guide
Provo City Power is the municipal electric utility for Provo, Utah, serving 40,057 electric customers alongside city water, wastewater, stormwater, and garbage services. C&I customers access billing and 13-month consumption history through the MyUsage portal, with EDI available for commercial billing transactions and third-party access governed by Utah Admin. Code R746-460-3 written-consent rules.
How to Get Your Provo City Power (Provo City Corporation) Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| MyUsage Portal | ✓ | — | All customer classes | Billing history, 13-month kWh consumption, payment history | Monthly billing cycle | Web / PDF / possible CSV |
| EDI | — | ✓ | Commercial customers | Billing and payment transactions | Transactional | ANSI X12 |
| Written authorization release | — | ✓ | Consultants, aggregators, energy managers (with consent) | Billing and usage data per authorization | 3-5 business days per request | Email PDF/CSV, secure transfer, or mail |
Billing Data Access
Provo City Power provides billing access through the MyUsage portal for all customer classes, covering electricity plus other city utility services on a unified bill. Third parties access billing data through a manual written-authorization process under Utah Admin. Code R746-460-3.
What Data Is on Your Provo City Power (Provo City Corporation) Bill
- Current and past bills (electronic)
- Billing and transaction history
- Payment history
- 13-month kWh consumption history
- Usage comparison to prior year and neighborhood accounts
How to Download Provo City Power (Provo City Corporation) Bills (Business & Commercial)
- 01Navigate to https://myusage.provo.org/app/login.jsp and register with the most recent bill
- 02Log in and open View Bills for current and historical bills
- 03Open View Consumption / Usage for up to 13 months of kWh history
- 04Download bills as PDF and consumption data where export is offered
- 05Enable E-Bill for paperless delivery and notifications
Third-Party Access to Provo City Power (Provo City Corporation) Billing Data
Written customer authorization (R746-460-3)
- 01Customer executes written authorization specifying data types, account number, and service address
- 02Third party requests the release process from 311 Customer Service at (801) 852-6000
- 03Submit cover letter, signed authorization, and data request to Provo City 311 Customer Service, 445 W Center Street, Provo, UT 84601
- 04Utility verifies customer name/address match and processes in roughly 5-10 business days
- 05Data delivered via email (PDF/CSV), secure file transfer, or mail; authorization typically valid one year, renewable
Want to understand the charges on your bill?
See the Provo City Power (Provo City Corporation) Rate Schedules & Tariff Guide →Interval Data & Smart Meters
Provo has deployed AMI smart meters, SCADA, and distribution automation, but customer-facing interval data access is limited. The MyUsage portal shows consumption history and comparisons; specific interval granularity (15-minute or hourly) is not publicly documented, and no Green Button or ESPI program is advertised.
How to Download Provo City Power (Provo City Corporation) Interval Data
- 01Log in to MyUsage at https://myusage.provo.org/app/login.jsp
- 02Open the View Consumption or Usage section
- 03Select a date range (up to 13 months)
- 04Download available consumption data
- 05For granular interval data, contact 311 Customer Service at (801) 852-6000 or Key Accounts at (801) 852-6802
Interval data is essential for rate comparison and TOU analysis.
See which Provo City Power (Provo City Corporation) rate schedule is best for your usage pattern →Sources
Third-Party API Access
Provo City runs the Cayenta CIS/WMS system (implemented July 2020 via AAC Utility Partners), which includes REST API capabilities, but no public developer portal or third-party customer-data API exists at the utility. Third-party access through the utility is a manual, authorization-based process through 311 Customer Service. Nectar provides API access to this utility's billing data — see docs.nectarclimate.com.
How to Register as a Provo City Power (Provo City Corporation) API Vendor
- 01Obtain signed written authorization from the customer specifying data scope
- 02Contact 311 Customer Service at (801) 852-6000 to confirm the release process
- 03Submit the authorization package by mail or via 311.provo.org
- 04Receive data via email, secure transfer, or mail in 3-5 business days per request
- 05For API partnership discussions, contact Rebecca Hunt, Public Relations & Key Accounts Manager, (801) 852-6802
EDI (Electronic Data Interchange)
Provo City is listed in the DOE EERE Energy Data Management Guide as a utility offering EDI to commercial customers. Transaction sets and delivery methods are not publicly detailed; likely support includes 820 remittance and related billing transactions. No public EDI specification or enrollment portal exists — enrollment runs through 311 Customer Service.
How to Enroll in Provo City Power (Provo City Corporation) EDI
- 01Contact Provo City 311 Customer Service at (801) 852-6000 or dial 311 in Provo
- 02Request EDI enrollment / Electronic Data Interchange for billing
- 03Provide company information, EDI contact person, and intended transaction types
- 04Request EDI specifications and VAN or direct-connection options
- 05Confirm supported delivery methods (VAN, SFTP, or web services) with the billing department
Rate Schedules & Tariff Analysis
Provo City Power (Provo City Corporation) Rate Schedule List
| Schedule | Applicability |
|---|---|
| Schedule 1 - Residential | Residential customers |
| Schedule 1.2 - Residential Time-of-Use | Residential customers electing TOU |
| Schedules 2-6 - Commercial/Industrial Service | Commercial and industrial service at various voltage levels |
| Schedule 3.1 - Pilot Optional EV Time-of-Use | Up to 100 customers, EV charging pilot |
| Schedule 22 - RenewChoice SelectGreen Wind | Customers electing renewable wind energy |
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Provo City Power (Provo City Corporation) Rate Optimization Guide →Limitations & Considerations
- ⚠No Green Button DMD/CMD or ESPI support documented as of May 2026.
- ⚠No public API or developer portal from the utility; Cayenta CIS APIs are internal-only. Programmatic access is available through Nectar (docs.nectarclimate.com).
- ⚠Interval granularity not publicly documented; smart meter data may require special request.
- ⚠Third-party access through the utility is manual: written authorization plus 2-4 week initial setup, 3-5 business days per data request.
- ⚠Portal consumption history limited to roughly 13 months.
Provo City Power (Provo City Corporation) Data Access FAQ
How do commercial customers access billing and usage data from Provo City Power?▾
Register at the MyUsage portal (https://myusage.provo.org/app/login.jsp) with your most recent bill. The portal shows current and historical bills, payment history, and 13 months of kWh consumption with year-over-year comparison. Bills download as PDF; contact 311 Customer Service at (801) 852-6000 for export format details.
Does Provo City Power support EDI for commercial billing?▾
Yes. Provo City is listed in the DOE EERE Energy Data Management Guide as offering EDI to commercial customers. There is no public spec or enrollment portal — call 311 Customer Service at (801) 852-6000, request EDI enrollment, and provide your company details, EDI contact, and intended transaction types.
How can a consultant or aggregator get authorized access to a customer's Provo data?▾
Utah Admin. Code R746-460-3 requires express written customer consent. Obtain a signed authorization specifying the data scope, then submit it with a cover letter to Provo City 311 Customer Service (445 W Center St, Provo, UT 84601). Processing takes roughly 5-10 business days; data is delivered by email, secure transfer, or mail. Plan 2-4 weeks for initial setup.
Is interval smart meter data available from Provo City Power?▾
Provo has deployed AMI smart meters system-wide, but interval granularity is not publicly documented and there is no formal interval download program, Green Button support, or aggregator integration. For granular data, make a special request through 311 Customer Service or the Key Accounts Manager at (801) 852-6802.
Does Provo offer Green Button or a public API?▾
No. Green Button DMD/CMD and ESPI are not documented as available, and there is no public API or developer portal. The Cayenta CIS platform (implemented 2020) has REST API capabilities that could support future programs — contact the Key Accounts Manager to discuss API partnerships or the data access roadmap.
What C&I rate schedules does Provo City Power offer?▾
Schedules 2-6 cover commercial and industrial service at various voltage levels, with FY26 rates effective September 1, 2025, published at https://www.provo.gov/1178/Electric-Rates. Optional programs include the Schedule 3.1 EV time-of-use pilot and RenewChoice renewable energy riders (Schedules 22 and 22.1).
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