Redding Electric Utility (REU) Data Access Guide
Redding Electric Utility (REU) is a community-owned municipal utility serving about 44,465 customers in Redding and surrounding Shasta County, California. Billing access runs through an InvoiceCloud portal with PDF bills and roughly 24 months of history — but meters are still read manually, so there is no interval data, Green Button, EDI, API, or third-party data program of any kind.
How to Get Your Redding Electric Utility (REU) Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| InvoiceCloud Billing Portal | ✓ | — | Residential and commercial | Bills, monthly usage, payment history | Monthly | Web / PDF |
| Customer Service Records Request | ✓ | ✓ | Account holders; third parties with written authorization | Historical billing statements | Manual (mail, possible fee) | Printed / mailed copies |
| Interval / Smart Meter Data | — | — | Not available | None (manual monthly reads) | N/A | N/A |
Billing Data Access
Billing data is available first-party through the InvoiceCloud-powered portal at myaccount.cityofredding.gov: current bill, billing history (24+ months typical for InvoiceCloud), usage review, and PDF bill copies. There is no API, structured export, or third-party authorization mechanism — third parties depend on customer-provided PDFs or manual utility requests.
What Data Is on Your Redding Electric Utility (REU) Bill
- Current utility bill and billing history
- Usage information (monthly)
- PDF bill copies
- Linked multi-account view
How to Download Redding Electric Utility (REU) Bills (Business & Commercial)
- 01Create a commercial profile at https://myaccount.cityofredding.gov/ (Federal Tax ID accepted for verification)
- 02Link multiple utility accounts under one user ID
- 03View and save PDF bills from the dashboard (no CSV/JSON export)
- 04For historical statements beyond the portal, contact (530) 339-7200 or customerservice@cityofredding.org (fee may apply)
How to Download Redding Electric Utility (REU) Bills (Residential)
- 01Go to https://myaccount.cityofredding.gov/ and click Create a Profile
- 02Enter the account number (upper right of the bill), name, and email; choose residential or commercial
- 03Create a username (8-30 characters) and complex password
- 04Verify identity with SSN, driver's license number, or Federal Tax ID and accept terms
- 05Log in to view the current bill, billing history, and usage
- 06Open individual bills as PDFs and save from the browser; optionally enroll in paperless billing
Third-Party Access to Redding Electric Utility (REU) Billing Data
Customer-provided bill copies
- 01Customer downloads PDF bills from the InvoiceCloud portal
- 02Customer transfers the documents to the consultant or energy manager
- 03Third party processes the data manually
Utility records request with authorization
- 01Contact REU Customer Service at (530) 339-7200 or customerservice@cityofredding.org
- 02Provide written customer authorization for the records request
- 03REU may mail statement copies, potentially for a fee
Want to understand the charges on your bill?
See the Redding Electric Utility (REU) Rate Schedules & Tariff Guide →Interval Data & Smart Meters
No interval data exists. REU uses solid-state watt-hour meters (single- and three-phase) read manually each month by field services employees with handheld electronic devices — there is no AMI, remote reading, or real-time collection infrastructure, and the utility maintains active meter reader positions. Consumption is captured once per billing month only.
Interval data is essential for rate comparison and TOU analysis.
See which Redding Electric Utility (REU) rate schedule is best for your usage pattern →Third-Party API Access
REU offers no Share My Data program, OAuth consent mechanism, REST/GraphQL API, ESPI endpoint, or developer portal. The city's GIS web services (gispub.cityofredding.org) cover mapping only, not customer data. Third-party access through the utility is limited to customer-mediated PDF sharing and manual utility records requests. Nectar provides API access to this utility's billing data — see docs.nectarclimate.com.
How to Register as a Redding Electric Utility (REU) API Vendor
- 01Have the customer pull PDF bills from the InvoiceCloud portal and share them
- 02Or submit a records request with written customer authorization to (530) 339-7200 / customerservice@cityofredding.org
- 03For specialized needs, inquire directly with REU — expect referral to portal access or paper-based options
EDI (Electronic Data Interchange)
No public EDI trading partner program exists — no enrollment, specifications, or VAN information. REU may use EDI 810/820 internally for municipal billing, but customers and third parties cannot enroll. Commercial accounts asking about EDI B2B options will likely be directed to the portal or paper billing.
Rate Schedules & Tariff Analysis
REU publishes rates and fees on the city utilities customer service pages, with a bill-explanation guide available as PDF. As a not-for-profit municipal utility, rates are set by the city with a community focus on reliable, affordable local service.
Redding Electric Utility (REU) Rate Features & TOU Details
- Municipal rates set by the City of Redding
- Not-for-profit community-owned model
- Rates & fees and bill guides published on the city site
- No supplier choice or CCA in REU territory
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Redding Electric Utility (REU) Rate Optimization Guide →Other Data Access Programs
Payment & Service Channels
AutoPay, online payment via InvoiceCloud (Google Pay, PayPal, eCheck), phone and in-person payment, plus online start/stop/transfer service scheduling and a read-only outage map.
- 01Log into https://myaccount.cityofredding.gov/ for AutoPay and paperless setup
- 02Schedule start/stop/transfer of service online or by phone
- 03View the outage map at cityofredding.gov
Integrated Resource Plan (CEC Filings)
REU files Integrated Resource Plans with the California Energy Commission; the 2024 IRP was approved in May 2025. These are public operational/resource planning documents, not customer data.
Limitations & Considerations
- ⚠No AMI or smart meters — manual monthly meter reads mean no interval data at any granularity
- ⚠No Green Button (DMD or CMD), ESPI, or OpenADR support
- ⚠No EDI trading partner program, API, or developer portal at the utility; programmatic access is available through Nectar (docs.nectarclimate.com)
- ⚠No third-party authorization mechanism at the utility; access is customer-mediated and manual
- ⚠PDF-only bill access — no CSV/JSON export from the InvoiceCloud portal
- ⚠As a municipal utility, REU is exempt from CPUC data-access mandates that apply to PG&E/SCE/SDG&E
Redding Electric Utility (REU) Data Access FAQ
How do commercial customers get billing data from Redding Electric Utility?▾
Create a profile at https://myaccount.cityofredding.gov/ using the account number from the bill (Federal Tax ID accepted for commercial verification). The InvoiceCloud portal shows the current bill, roughly 24+ months of history, and monthly usage, with bills saveable as PDFs from the browser. Multiple accounts can be linked under one user ID. There is no CSV/JSON export or API.
Does REU provide interval or smart meter data?▾
No. REU has no AMI — solid-state watt-hour meters are read manually by field staff once per month, so no 15/30-minute, hourly, or real-time data exists at any access level. Facilities needing load profiles must install their own submetering.
Can a consultant or energy platform access REU customer data automatically?▾
REU itself offers no Share My Data program, OAuth consent flow, API, or ESPI endpoint. The utility's native paths are customer-provided PDF bills or a records request with written customer authorization to (530) 339-7200 / customerservice@cityofredding.org (copies may carry a fee). Nectar provides API access to this utility's billing data — see docs.nectarclimate.com.
Does REU support Green Button or EDI?▾
Neither. Green Button DMD/CMD is not implemented (municipal utilities are exempt from CPUC D.14-05-016, which mandates data access only for PG&E, SCE, and SDG&E), and no public EDI trading partner program exists. Commercial accounts asking about EDI will likely be directed to the portal or paper billing.
Where are REU's rates published and can customers choose a supplier?▾
Rates and fees are posted on the city utilities customer service pages, with an Understanding My Bill PDF guide. REU is a city-owned, not-for-profit utility — customers receive bundled service with no supplier choice or CCA option, and rates are set by the City of Redding rather than the CPUC.
The Best Way to Access Data from Redding Electric Utility (REU)
Nectar connects to Redding Electric Utility (REU) and 7,000+ utility providers — billing, interval, and rate data delivered automatically. No portals, no forms, no manual downloads.
Nectar for Energy & Sustainability Teams
Managing utility data for commercial or industrial buildings? Nectar offers a free energy data audit — we'll review your current setup and show you where automation can save your team hours every month.
Get a Free AuditNectar for Developers & Consultants
Building energy tools or advising clients on utility data? Nectar works with technology partners and consultants who need reliable data infrastructure.
Partner with Us