Rochester Gas & Electric (RG&E) Data Access Guide
Rochester Gas & Electric (RG&E) is an Avangrid investor-owned utility serving roughly 392,000 electric customers across the Rochester region of New York. It operates in New York's competitive retail market, where commercial and industrial customers can shop supply from ESCOs while RG&E provides regulated delivery, billing, and EDI-based third-party data access.
How to Get Your Rochester Gas & Electric (RG&E) Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| My Account Portal (eBill) | ✓ | — | Residential, Commercial, Industrial | Billing, monthly usage | Real-time | Web, PDF, email |
| Energy Manager | ✓ | — | Residential, non-demand commercial | Hourly interval data | Up to 4x daily | Web, CSV |
| Energy Profiler Online | ✓ | ✓ | Commercial & industrial (demand-metered) | Hourly interval, demand, cost | Near real-time | Web, CSV export |
| EDI (814/867) | — | ✓ | ESCOs, aggregators, consultants | Billing, interval data, status | 5-10 business days | EDI X12 |
| IEDR (statewide, in development) | — | ✓ | Authorized third parties | Billing, interval, network data | TBD | APIs (planned) |
Billing Data Access
RG&E customers access billing data through the My Account portal, with current and historical bills viewable online, as PDF, or via eBill. Third parties (ESCOs, consultants, aggregators) obtain billing data via EDI after a signed Customer Authorization Form and Data Security Agreement.
What Data Is on Your Rochester Gas & Electric (RG&E) Bill
- Bill amount and due date
- Detailed line-item charges
- Monthly kWh consumption
- kW demand (demand-billed customers)
- RKVAH (reactive kVAh)
- On-peak/off-peak usage
- Service class and revenue class
- Meter read dates
- Tax district information
How to Download Rochester Gas & Electric (RG&E) Bills (Business & Commercial)
- 01Log in to My Account at https://portal.rge.com/auth
- 02Open Billing / Bill History for current and historical bills
- 03For exportable usage and demand data, request Energy Profiler Online access via the NYSEG/RG&E marketing contact
- 04For automated third-party feeds, complete the Customer Authorization Form and have your ESCO/consultant execute a Data Security Agreement, then receive data via EDI
How to Download Rochester Gas & Electric (RG&E) Bills (Residential)
- 01Navigate to https://www.rge.com/account and click Sign in / Register
- 02Log in (or create an account)
- 03Open the My Account dashboard
- 04Select Billing or Bill History
- 05Choose a month/year and view on screen or click Download PDF
- 06Enroll in eBill under Preferences for electronic delivery
Third-Party Access to Rochester Gas & Electric (RG&E) Billing Data
Customer Authorization + Data Security Agreement + EDI
- 01Third party contacts RG&E Supplier Relations at supplier_relations@rge.com
- 02Customer signs the Customer Data Authorization Form (account, POD ID, meter numbers, service address)
- 03Third party executes the Data Security Agreement (DSA)
- 04Both documents submitted to supplier_relations@rge.com
- 05Upon approval, billing data is transmitted via EDI 867 transactions
Want to understand the charges on your bill?
See the Rochester Gas & Electric (RG&E) Rate Schedules & Tariff Guide →Interval Data & Smart Meters
RG&E has deployed AMI smart meters across much of its territory. First-party interval data is available through Energy Manager (residential and non-demand commercial) and Energy Profiler Online (commercial/industrial demand-metered customers). Third parties receive interval data via EDI 867-HIU transactions.
How to Download Rochester Gas & Electric (RG&E) Interval Data via Green Button
- 01RG&E does not currently support Green Button (ESPI) Download My Data or Connect My Data
- 02For interval data, log in to My Account and open Energy Manager, then use Download Your Energy Use Data (CSV)
- 03Commercial/industrial customers should use Energy Profiler Online for exportable hourly interval and demand data
Interval data is essential for rate comparison and TOU analysis.
See which Rochester Gas & Electric (RG&E) rate schedule is best for your usage pattern →Third-Party API Access
RG&E does not offer a public-facing REST API. Programmatic third-party access to billing and interval data is provided exclusively through EDI X12 transactions after EDI core testing, a Data Security Agreement, and customer authorization. The statewide IEDR platform (NYSERDA/PSC) is expected to add API-based access in later phases.
How to Register as a Rochester Gas & Electric (RG&E) API Vendor
- 01Contact RG&E/NYSEG Supplier Relations (supplier_relations@rge.com)
- 02Complete EDI core testing (Phase III)
- 03Execute a Data Security Agreement
- 04Collect signed customer authorizations
- 05Submit EDI 814-E enrollment and 814-HU historical usage requests
- 06Receive 867 usage transactions via SFTP/VAN
EDI (Electronic Data Interchange)
Supported Rochester Gas & Electric (RG&E) EDI Transaction Sets
| Code | Name | Purpose |
|---|---|---|
| 814 | Enrollment/Change/Drop | ESCO enrollment, customer changes, and drops |
| 814 | 814-HU Historical Usage | Request 24+ months of historical billing/usage |
| 867 | Usage Data | Transmit monthly billing/usage data |
| 867 | 867-HIU Historic Interval Usage | Transmit hourly/15-minute interval meter data |
| 810 | Invoice (UBR) | Consolidated billing statement for reconciliation |
| 820 | Remittance Advice | Payment notifications |
How to Enroll in Rochester Gas & Electric (RG&E) EDI
- 01Contact Supplier Relations (supplier_relations@rge.com) with company info and intended transaction types
- 02Provide legal entity, creditworthiness, and NYISO approval (electric suppliers)
- 03Select an EDI Service Provider or handle EDI in-house
- 04Submit test batch request and complete the Pre-Testing Worksheet
- 05Complete connectivity testing (SFTP/VAN)
- 06Participate in Phase III test batch (~2-3 weeks)
- 07Receive Phase III certification and begin live transactions
Rate Schedules & Tariff Analysis
RG&E separates regulated delivery (set in PSC No. 19) from competitive supply. C&I delivery is structured by size and voltage: flat per-kWh delivery for the smallest accounts (SC-2/SC-7), demand-billed delivery at 100 kW (SC-3), and mandatory time-of-use with voltage-tiered demand charges for 300 kW+ loads (SC-8). Supply is shopped separately, so total cost depends on the ESCO/RSS/hourly choice plus monthly riders.
Rochester Gas & Electric (RG&E) Rate Schedule List
| Schedule | Applicability |
|---|---|
| SC-2 General Service - Small Use | 12 kW or less; under 3,000 kWh/month |
| SC-7 General Service - 12 kW Minimum | 12 kW minimum demand-billed |
| SC-3 General Service - 100 kW Minimum | 100 kW minimum demand |
| SC-8 Large General Service - TOU | 300 kW+ mandatory time-of-use |
Rochester Gas & Electric (RG&E) Rate Features & TOU Details
- Delivery and supply are unbundled (deregulated supply)
- Service classification is driven by demand thresholds (12 kW / 100 kW / 300 kW)
- SC-8 uses voltage tiers (Secondary, Substation, Primary, Transmission) with TOU energy and per-kW demand charges
- Numerous monthly riders (Transition Charge, SBC, RDM, MFC, make-whole) layer on top of base delivery
- Hourly market pricing is mandatory at 300 kW+
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Rochester Gas & Electric (RG&E) Rate Optimization Guide →Other Data Access Programs
DER Aggregation Program
RG&E supports aggregation of distributed energy resources (solar, storage, EV) under FERC Order 2222 and NYISO rules, with interval-meter telemetry feeds for aggregators.
- 01Meet NYISO wholesale eligibility
- 02Contact RG&E at IPPInfo@Avangrid.com for telemetry setup
- 03Install and test network/telecom infrastructure
- 04Establish EDI/API data transmission
- 05Aggregate accounts in NYISO
Commercial System Relief Program (CSRP)
Paid demand-response program for C&I customers and aggregators using interval-meter data to measure baseline and event-day reductions.
- 01Register with the CSRP program
- 02Build the required electronic enrollment system
- 03Enroll customers with authorization
- 04Respond to event notifications (21+ hours notice)
- 05Verify reductions via interval data for compensation
Integrated Energy Data Resource (IEDR)
Statewide NYSERDA/PSC platform consolidating utility energy data for authorized third-party access; RG&E and NYSEG are active participants in Phase 1 development.
- 01Monitor NYSERDA IEDR program updates
- 02Await published API standards and onboarding
- 03Request access based on business need and customer consent
Limitations & Considerations
- ⚠No public REST API; programmatic third-party access is EDI-only as of 2026
- ⚠Green Button (ESPI) Download/Connect My Data is not supported
- ⚠Energy Manager exports may be aggregated rather than raw interval data
- ⚠Real-time data is not available; interval data lags 1-4 hours
- ⚠IEDR statewide platform is still in development with API standards to be finalized
Rochester Gas & Electric (RG&E) Data Access FAQ
How does a commercial customer get exportable interval data from RG&E?▾
Demand-metered C&I customers should use Energy Profiler Online, which supports downloading hourly interval, demand, and cost data as CSV for analysis and multi-site benchmarking. Access is arranged through the NYSEG/RG&E marketing contact, and it is the mandatory usage tool for hourly-priced accounts above 300 kW.
Can a third-party energy consultant or ESCO pull our usage data automatically?▾
Yes, but only through EDI. The consultant or ESCO must complete EDI core testing, execute a Data Security Agreement with RG&E, and collect a signed Customer Data Authorization Form. Once certified, they request data via EDI 814-HU and receive 867/867-HIU transactions, typically within 5-10 business days of each meter read. There is no public REST API.
Does RG&E support Green Button?▾
No. As of 2026, NYSEG/RG&E does not implement Green Button Download My Data or Connect My Data. Energy Manager offers a comparable (non-ESPI) CSV export, and the statewide IEDR platform may add standardized API access in later phases.
Can our business shop for a competitive electricity supplier?▾
Yes. New York is a deregulated market, so C&I customers may buy electricity supply from a competitive ESCO or stay on RG&E Supply Service, while RG&E always provides regulated delivery. Customers above 300 kW are placed on Service Classification No. 8 with hourly market-based pricing.
Which rate schedule applies to our facility?▾
It depends on demand. SC-2 covers small general service (12 kW or less and under 3,000 kWh/month), SC-7 covers general service at 12 kW minimum, SC-3 covers 100 kW minimum demand-billed accounts, and SC-8 covers large general service (300 kW+) on a mandatory time-of-use rate. Exact charges are in RG&E's PSC No. 19 tariff.
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