Shenandoah Valley Electric Cooperative Data Access Guide
Shenandoah Valley Electric Cooperative (SVEC) is a member-owned, not-for-profit distribution cooperative serving over 100,000 meters across eight Virginia counties and the city of Winchester. SVEC recently completed an AMI smart-meter rollout (2023-2025), but member-facing interval data, Green Button, EDI and third-party API programs are not yet available.
How to Get Your Shenandoah Valley Electric Cooperative Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| Online Portal (Milsoft EBusiness) | ✓ | — | Residential & C&I | Bills, payment history, usage summary | Real-time view | Web / PDF |
| MySVEC Mobile App | ✓ | — | Residential & C&I | Bills, payments, outage info | Real-time view | Mobile app |
| Manual Data Export Request | ✓ | ✓ | C&I (authorized) | Billing & usage history | 5-10 business days | CSV / Excel / PDF |
| Green Button / API | — | — | None | Not available | N/A | N/A |
Billing Data Access
SVEC provides billing data through the Milsoft EBusiness online portal (svec-online.coop) and the MySVEC mobile app (powered by DataVoice). Customers can view current and past bills, payment history, account balance and usage summaries. No self-service CSV/XML export is documented; bills download as PDF.
What Data Is on Your Shenandoah Valley Electric Cooperative Bill
- Current bill amount and due date
- Billing and payment history
- Account balance
- Usage summary (limited)
- Paperless/PDF bill statements
How to Download Shenandoah Valley Electric Cooperative Bills (Business & Commercial)
- 01Register the commercial account at svec-online.coop using the account number from the bill
- 02Log in and navigate to Billing to view current bill and history
- 03Download bill PDFs for accounting/AP import
- 04For bulk historical data or CSV/Excel export, call business services at (540) 432-3014 or use the contact form
- 05Allow 5-10 business days for manual data export requests
How to Download Shenandoah Valley Electric Cooperative Bills (Residential)
- 01Visit svec-online.coop and click Register/Create Account
- 02Enter your SVEC account number from your bill
- 03Provide email and create a password, complete verification
- 04Log in and open the Billing section to view or download PDF bills
- 05Optionally install the MySVEC app and sign in with the same credentials
Third-Party Access to Shenandoah Valley Electric Cooperative Billing Data
Customer-authorized manual request
- 01Customer prepares a signed authorization letter naming the third party, account number and data scope
- 02Customer contacts SVEC at (540) 432-3014 or via the contact form to authorize release
- 03SVEC manually compiles billing history and delivers via email or secure transfer
- 04Allow 5-10 business days; no automated aggregator/API path exists
Want to understand the charges on your bill?
See the Shenandoah Valley Electric Cooperative Rate Schedules & Tariff Guide →Interval Data & Smart Meters
SVEC completed an Advanced Metering Infrastructure (AMI) deployment between spring 2023 and the end of 2025, replacing all residential meters with RF-communicating smart meters capable of multiple daily reads, demand (kW) measurement and power-quality monitoring. However, there is no member-facing interval data download program; granular data requires a manual request to SVEC.
How to Download Shenandoah Valley Electric Cooperative Interval Data via Green Button
- 01Green Button Download My Data is NOT offered by SVEC
- 02To obtain interval data, call (540) 432-3014 and request a manual export
- 03Specify granularity (daily/hourly), date range and format (CSV/Excel/XML)
- 04Allow 5-10 business days for SVEC staff to compile and deliver
Interval data is essential for rate comparison and TOU analysis.
See which Shenandoah Valley Electric Cooperative rate schedule is best for your usage pattern →Third-Party API Access
SVEC does not publish a developer/third-party API of its own. Nectar provides API access to this utility's billing and interval data — see docs.nectarclimate.com. Direct third-party access otherwise requires customer authorization and manual SVEC processing. A limited Third-Party Notification program exists but only relays disconnection notices, not data.
How to Register as a Shenandoah Valley Electric Cooperative API Vendor
- 01Obtain a signed customer authorization letter
- 02Contact SVEC business development at (540) 432-3014
- 03Establish a data-sharing/confidentiality agreement if integration is sought
- 04Note SVEC may refer integrations to Milsoft (CIS) or DataVoice (OMS) vendors
EDI (Electronic Data Interchange)
No publicly documented EDI program exists for SVEC. The cooperative has not published EDI specifications, trading-partner enrollment or supported transaction sets. Other Virginia utilities (e.g., Dominion Energy) support EDI under NAESB/ANSI X12 standards for reference, but SVEC requires direct contact to determine any future capability.
Supported Shenandoah Valley Electric Cooperative EDI Transaction Sets
| Code | Name | Purpose |
|---|---|---|
| 867 | Product Transfer & Resale (Usage) | Industry-standard monthly/interval usage transaction (reference only; not offered by SVEC) |
| 810 | Invoice / Consolidated Bill | Industry-standard billing transaction (reference only; not offered by SVEC) |
How to Enroll in Shenandoah Valley Electric Cooperative EDI
- 01Call (540) 432-3014 and ask whether SVEC supports EDI for customer accounts
- 02Request EDI specifications or a trading-partner guide if available
- 03If unavailable, ask about timelines or alternative data-sharing methods
Sources
Rate Schedules & Tariff Analysis
SVEC's C&I rate stack has three layers: a fixed monthly service charge, SVEC distribution charges (energy and, for large power, demand), and the pass-through Power Cost Adjustment for ODEC wholesale power. Large Power (LP-16) accounts pay demand charges based on billing demand, making demand management the primary lever for cost control. A new LPD-2 contract schedule now applies to qualifying large new loads. SVEC does not publish dollar figures on its public rate index; the individual tariff PDFs and SCC filings carry the exact charges.
Shenandoah Valley Electric Cooperative Rate Schedule List
| Schedule | Applicability |
|---|---|
| General Service B-16 | Commercial/industrial/non-residential of all sizes |
| Large Power Service LP-16 | 100 kW or more demand |
| LPD-2 Dedicated Facilities | Qualifying large new loads (interim eff. Jan 1, 2026) |
| Coincident Peak Load Control Rider LCR-1 | Optional for B/LP accounts over 100 kW |
Shenandoah Valley Electric Cooperative Rate Features & TOU Details
- Demand charges ($/kW) apply to Large Power (LP-16) and LPD-2 accounts
- Power Cost Adjustment passes through ODEC wholesale cost (~70% of bill; $0.03411/kWh for May 2026)
- Optional Coincident Peak Load Control Rider (LCR-1) for 100 kW+ accounts
- New distribution rates effective May 1, 2026 following an SCC rate case
- Mandatory migration to LPD-2 for qualifying large new loads
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Shenandoah Valley Electric Cooperative Rate Optimization Guide →Other Data Access Programs
Manual Data Export / FOIA Request
For data not available in the portal, SVEC can compile a custom export on request, and Virginia's public-records framework provides an additional avenue.
- 01Call (540) 432-3014 or use the contact form
- 02Specify date range, data type (bills/usage/demand) and format (Excel/CSV/PDF)
- 03Provide account number and business purpose
- 04Allow 5-10 business days; records fees may apply
ODEC Co-op Marketplace
SVEC's wholesale power supplier, Old Dominion Electric Cooperative (ODEC), operates a member marketplace offering discounted efficient products and incentives.
- 01Visit the Co-op Marketplace
- 02Verify eligibility as an SVEC member
- 03Browse incentivized energy products
Limitations & Considerations
- ⚠No Green Button Download My Data or Connect My Data
- ⚠No self-service interval (15/30-minute or hourly) data download despite AMI
- ⚠No documented EDI trading-partner program
- ⚠No public developer API or aggregator partnerships
- ⚠Third-party access requires manual customer authorization and 5-10 business day SVEC processing
- ⚠Billing portal offers no native CSV/XML export (PDF only)
Shenandoah Valley Electric Cooperative Data Access FAQ
Can my business get interval (15-minute) usage data from SVEC?▾
Not via self-service. SVEC completed an AMI smart-meter rollout (2023-2025) that captures demand and multiple daily reads, but there is no member-facing interval download and no Green Button. C&I customers must call business services at (540) 432-3014 and request a manual export, specifying date range, granularity and format (CSV/Excel). Allow 5-10 business days.
Which rate schedule applies to a large commercial or industrial facility?▾
Facilities with demand of 100 kW or more take Large Power Service LP-16, which includes a $/kW demand charge plus energy and the Power Cost Adjustment. Qualifying new large loads requiring dedicated facilities must instead take the new LPD-2 contract schedule (interim approval effective Jan 1, 2026). Smaller non-residential accounts take General Service B-16.
Why did my SVEC bill go up in 2026?▾
Two reasons. SVEC's distribution rates increased effective May 1, 2026 after a State Corporation Commission rate case (about $6.51/month more for a 1,000 kWh residential member). Separately, the Power Cost Adjustment, the ODEC wholesale pass-through that is roughly 70% of the bill, rose to $0.03411/kWh for May 2026 from $0.02818/kWh in 2025.
Can a third party (consultant or aggregator) pull our data via API?▾
No. SVEC has no developer API, Green Button Connect My Data, or aggregator program. A consultant can only obtain data through a customer-authorized manual request handled by SVEC staff. Provide a signed authorization letter and account number, then allow 5-10 business days for delivery.
Can SVEC business customers shop for a competitive energy supplier?▾
No. As a Virginia distribution cooperative, SVEC has an exclusive service territory regulated by the State Corporation Commission, and members cannot choose a competitive retail supplier. Wholesale generation and transmission come from Old Dominion Electric Cooperative and are passed through via the Power Cost Adjustment.
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