Singing River Electric Cooperative Data Access Guide
Singing River Electric Cooperative is a member-owned utility serving about 80,600 accounts across southeastern Mississippi and parts of Georgia. Billing and usage data are available through NISC SmartHub, including Green Button XML export, with demand-based rate schedules for commercial and industrial members.
How to Get Your Singing River Electric Cooperative Data: All Access Methods
| Method | 1st Party | 3rd Party | Customer Types | Data Types | Latency | Format |
|---|---|---|---|---|---|---|
| SmartHub portal | ✓ | — | All members | Billing, daily/monthly usage | Real-time / next-day | PDF, charts, CSV |
| Green Button download | ✓ | ✓ | All members | Interval usage (up to 14 months) | On demand | XML (ESPI) ZIP |
| SmartHub internal API (unofficial) | ✓ | ✓ | Technical users | 15-minute interval | Near real-time | JSON/XML/CSV |
| Direct request / Data Sharing Agreement | ✓ | ✓ | C&I, aggregators, ESCOs | Billing, usage, EDI | Days to weeks | CSV, XML, EDI |
Billing Data Access
Billing data is delivered through the NISC SmartHub platform (web and mobile), free to all members. Bills show customer, energy, and demand charges plus power cost, environmental, and regulatory adjustments. Up to 14 months of statements are available, downloadable as PDF, with Green Button XML and CSV/HTML summaries.
What Data Is on Your Singing River Electric Cooperative Bill
- Current and historical statements
- Energy, demand, and adjustment charge breakdown
- Daily and monthly usage
- Real-time account balance and payment history
How to Download Singing River Electric Cooperative Bills (Business & Commercial)
- 01Log in to SmartHub at https://singingriver.smarthub.coop/
- 02Open Bill & Pay for consolidated commercial statements showing demand charges
- 03Use My Usage to review demand peaks for demand-billed schedules
- 04Download PDFs or export Green Button XML; for custom feeds email billing@singingriver.com
How to Download Singing River Electric Cooperative Bills (Residential)
- 01Go to https://singingriver.com/ and click Pay Bill, or visit https://singingriver.smarthub.coop/
- 02Sign in (or register as a New User with your email)
- 03Open the Bill & Pay section, then Billing History
- 04Select a date range and view or download statements as PDF
Third-Party Access to Singing River Electric Cooperative Billing Data
Customer-provided Green Button export
- 01Member downloads Green Button XML (ZIP) from SmartHub My Usage
- 02Member shares the file with the consultant or aggregator
- 03Third party imports the ESPI XML into its analysis tools
Direct request to Business Operations
- 01Submit a written request on company letterhead to Nick DeAngelo, Manager of Business Operations
- 02Include a signed customer authorization and data specification
- 03Email billing@singingriver.com or call (601) 947-4211
- 04Receive a direct export, a Data Sharing Agreement, or SmartHub API guidance
Want to understand the charges on your bill?
See the Singing River Electric Cooperative Rate Schedules & Tariff Guide →Interval Data & Smart Meters
SmartHub provides daily and monthly usage graphs with weather correlation, plus Green Button XML export (up to 14 months) for structured interval data. NISC does not officially document a public API, but the SmartHub internal endpoint that serves 15-minute interval data has been reverse-engineered by the open-source community.
How to Download Singing River Electric Cooperative Interval Data via Green Button
- 01Log in to SmartHub at https://singingriver.smarthub.coop/
- 02Open the My Usage tab
- 03Select Download My Data / Green Button and choose a date range (up to 14 months)
- 04Download the ZIP and extract the ESPI XML for import into analysis tools
Interval data is essential for rate comparison and TOU analysis.
See which Singing River Electric Cooperative rate schedule is best for your usage pattern →Third-Party API Access
Singing River does not publish a formal third-party data API or Share My Data program of its own. Nectar provides API access to this utility's billing and interval data — see docs.nectarclimate.com. Authorized third-party access is also achieved through customer Green Button exports, SmartHub third-party authorization where available, or a direct Data Sharing Agreement with Business Operations. An unofficial SmartHub internal API provides 15-minute interval data for technical users.
Available Singing River Electric Cooperative API Endpoints
| Function | Endpoint | Method | Format |
|---|---|---|---|
| Interval usage (unofficial SmartHub) | services/secured/utility-usage/poll | GET | JSON/XML (15-minute) |
How to Register as a Singing River Electric Cooperative API Vendor
- 01Obtain written customer authorization
- 02Use the customer's Green Button XML export, or
- 03Contact Nick DeAngelo at billing@singingriver.com for a Data Sharing Agreement
- 04Establish delivery method and ongoing refresh cadence
EDI (Electronic Data Interchange)
EDI is not documented on the public website, but as a NISC iVUE cooperative Singing River likely supports common transaction sets for large accounts. Enrollment is handled directly through Business Operations; requests are typically processed within 2-4 weeks.
Supported Singing River Electric Cooperative EDI Transaction Sets
| Code | Name | Purpose |
|---|---|---|
| 814 | Change of Service Order | Account transfers and rate changes |
| 867 | Product Transfer / Meter Data | Usage and meter data exchange |
| 810 | Invoice | Billing data exchange |
| 820 | Payment Order/Remittance | Payment processing |
How to Enroll in Singing River Electric Cooperative EDI
- 01Contact Nick DeAngelo (Manager of Business Operations) at billing@singingriver.com or (601) 947-4211
- 02Submit a trading partner profile and the transaction sets you need
- 03Send a formal request on letterhead with EIN and account/service info
- 04Receive trading partner ID, EDI mapping guide, and test environment
- 05Test transactions, then request production access
Sources
Rate Schedules & Tariff Analysis
Singing River's commercial and industrial schedules are demand-driven. GS-16 applies a $9.80/kW demand charge with energy near 6.45 cents/kWh, while I-5 uses a 60-minute integrated demand charge of $14.00/kW plus a $550/month member charge for loads of 750 kW or more, with on-peak/off-peak periods. Managing the demand peak is the primary lever for C&I cost control.
Singing River Electric Cooperative Rate Schedule List
| Schedule | Applicability |
|---|---|
| GS-16 | Small commercial; $9.80/kW demand, ~$0.0645/kWh |
| I-5 | Industrial 750+ kW; $14.00/kW demand, $550/mo member charge |
| RS-22 | Residential; ~$0.0948/kWh, $0.50/kW demand |
Singing River Electric Cooperative Rate Features & TOU Details
- Demand-based billing across commercial and industrial classes
- 60-minute integrated demand measurement for I-5
- On-peak / off-peak periods on the industrial schedule
- Power cost, environmental, and regulatory adjustments on all bills
- SmartHub exposes demand peaks for active management
For a deeper analysis including cost optimization strategies and historical rate trends:
Read the full Singing River Electric Cooperative Rate Optimization Guide →Other Data Access Programs
Free Energy Audits
Singing River offers free residential and commercial energy audits; auditors review SmartHub usage history to produce efficiency and ROI recommendations.
- 01Call (601) 947-4211 or (228) 497-1313
- 02Request a free energy audit
- 03Schedule the on-site or in-home audit
- 04Receive an efficiency report with savings recommendations
Demand & Rate Calculators
Online tools let members estimate demand (kW) and costs across residential and general service schedules.
- 01Open the demand or rate calculator
- 02Enter usage and appliance patterns
- 03Review estimated demand and charges
Limitations & Considerations
- ⚠No formal Share My Data program or published third-party data portal
- ⚠No official NISC SmartHub developer API documentation (the 15-minute API is unofficial/reverse-engineered)
- ⚠Green Button export is supported via SmartHub but not prominently advertised on the public site
- ⚠EDI capabilities are undocumented and must be arranged directly with Business Operations
- ⚠Unofficial API rate limits are unknown and access could be deprecated
Singing River Electric Cooperative Data Access FAQ
How can a C&I customer export interval data from Singing River?▾
Log in to SmartHub, open My Usage, and use Green Button Download My Data to export up to 14 months of ESPI XML. For 15-minute resolution, technical users can use the unofficial SmartHub internal API (e.g., the open-source electric-usage-downloader), and large accounts can request custom feeds from Business Operations.
Does Singing River support Green Button for third-party energy managers?▾
Yes. The NISC SmartHub platform supports Green Button XML export (ESPI standard) up to 14 months, even though it is not heavily advertised on the public site. Members can download the file and share it with any Green Button-compatible consultant or aggregator.
How does an aggregator or ESCO get ongoing access to member data?▾
Obtain written customer authorization, then contact Nick DeAngelo, Manager of Business Operations, at billing@singingriver.com. Options include a Data Sharing Agreement or SmartHub third-party authorization. Nectar also provides API access to Singing River billing and interval data — see docs.nectarclimate.com.
What demand charges apply to commercial and industrial accounts?▾
General Service (GS-16) carries a demand charge of $9.80/kW with energy at about 6.45 cents/kWh; Industrial (I-5), for loads at or above 750 kW, uses 60-minute integrated demand at $14.00/kW plus a $550/month member charge. Demand peaks are visible in SmartHub for active management.
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